120 past close, I was counting from when shift ends. I switched when I was counting from a couple times in the comment oop. But yeah same diff either way tbh.

Even on a rough day in a drive thru/café w/two+ssv it only takes us at most 45m after close, staying 2 hours late should only happen on Cleanplay, it's definitely not normal.

Theres a policy somewhere stating that it should only take 30 minutes, which is why we are scheduled only 30 minutes passed closing time. Unless its for cleanplay you should never be expected to stay that late.

For a little insight, my store only has ssv + 1 barista for the last 2-3 hours of us being open. The two of us still manage to get closing tasks done within a normal amount of time, it NEVER takes more than an hour at most.

I would check the dcr and see what it says, for a clean play day getting out at 12am is normal. For a normal day it’s ridiculous and in most stores would get the ssv into so hot water. Even being at a high volume drive store is still shouldn’t take you more than an hour MAX. Cross check your schedule all with the dcr as well. With the store closing at 10pm you should be getting out around 10:30pm, 11pm at the latest if this isn’t happening have a conversation with your asm/ sm, approach the conversation as an opportunity for growth ie; how can I better support the time so that we can ensure everyone gets out on time? You can also ask them what time they would deem appropriate to do certain tasks such as clean the ovens, take down bar, and things of that nature.