we can’t pill the machines separately because they lock in the am!??? im sorry ?
(so they must all be pilled together)
ihateyousoymatcha7 points1y ago
Can you explain more? I don't quite understand
Intelligent-Hunt-906 [OP]1 points1y ago
what don’t you get?
[deleted]1 points1y ago
[deleted]
ihateyousoymatcha2 points1y ago
Ohh. Are these Mastrena 1 or 2? As far as I know they don't lock, they go into deep sleep after pilling, but you can manually put them into deep sleep
Intelligent-Hunt-906 [OP]1 points1y ago
idk we’ve got the latest machines so possibly their newer. Idek what 1 or 2 is ngl
Intelligent-Hunt-906 [OP]1 points1y ago
?
Emergency_Ad76556 points1y ago
PILL them when you close.
uwumoment3 points1y ago
yes, pill them don’t peel them 😭.
Intelligent-Hunt-906 [OP]1 points1y ago
huh?
uwumoment1 points1y ago
i think you autocorrected to peeled. i thought it was funny
Intelligent-Hunt-906 [OP]1 points1y ago
well yea that’s usually when most stores including my own does that but I was told if there not done around the same time they lock in the am!???
TRoseee2 points1y ago
Oh yea once it hasn’t been cleaned for about 24 hours it’ll lock up and force you to clean it. Happened to all of our bars one after the other once. So make sure it’s happening at night or that you’re checking as soon as you clock in during the opening.
Intelligent-Hunt-906 [OP]1 points1y ago
lol they can do that I don’t open or close ☠️
ihateyousoymatcha2 points1y ago
Okay I see now you're talking about pilling for the required cleaning cycle! If it's while the store is open, it's usually done one machine at a time so you can make drinks on the others, but they should be done close to the same time.
The machines require cleaning (pills) every 24 hrs (or close to that). If they aren't pilled, they won't steam or pull shots. Most commonly the closers pill them, because it needs to be done around the same time every day. You don't want to do it when it's busy.
They won't lock until it's time for the next cleaning cycle. On Mastrena 2s you can check how long each machine has using the dial, under the settings>cleaning. It will say *"x hrs until cleaning required"*.
Sorry if this was redundant and you already figured it out, or if you have the older machines
Intelligent-Hunt-906 [OP]1 points1y ago
yea I’ve asked my manager
VentiEggBite2 points1y ago
They should be pilled at least twice daily (open and close) and if at all possible midday, but don’t need to be pilled at the exact same time.
In my day with the Mastrena 1s, we’d get them both pilled and cleaned at different times throughout the evening, and line the grounds drawer with paper towel to keep it pristine for the openers. Just toss in the compost when you leave for the night.
Intelligent-Hunt-906 [OP]1 points1y ago
not sure about the (am) crew but all I’m aware is that their pilled at night and obviously cleaned throughout the day as it gets full :)
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