So I've just started working at my store like 3 weeks ago, and when I had gone in to fill out the tax forms, I didn't put any banking information as I hadn't opened an account at the time. When I went in on my first day we had gone and edited the information, but I'm afraid I messed something up. I was just wondering if I'd be able to check and hopefully edit the information if it is wrong at home. I don't know if I'm just being paranoid and I just don't fully understand how all this works, but I still haven't gotten my pay added to my account (PenFed). Any help to calm my nerves would be greatly appreciated!!
Edit: I received my first paycheck in the mail today. Thank you again for all the advice, I was just being paranoid.
violaaesthetic4 points1y ago
If you need to edit any of your pay info you’ll have to do it on the BOH computer at your store. You can only view it from home
alicetracie [OP]2 points1y ago
Do you happen to know where I can view it at least? Also would I still be able to receive this paycheck retroactively when and if I do change it? I'm really sorry if all of this is like blatantly obvious, I'm probably overthinking.
dysfunctionalleech3 points1y ago
if you log onto partner hub (either in the store on the back computer or by googling "starbucks partner hub" at home) and look for "My Partner Info" you can log in there and view your info and pay stubs, but yes you need to be on the BOH computer to edit it. i think the login for partner info is different from your normal login, so you might need to set up your account there if you haven't already
dysfunctionalleech2 points1y ago
also while looking there if you need to change something retroactively there is a number you can call to talk to someone about payroll. i just did that yesterday and they were super kind and helpful!
alicetracie [OP]1 points1y ago
For the number about retroactive payroll number would I just call the support help desk again?
alicetracie [OP]1 points1y ago
Yeah because trying to do this from home (I'm off today) I keep getting the following errors anytime I try to save: 1. Please ensure valid entries are maintained for USA as no validation(s) are configured. Please contact system administrator for further assistance. 2. Do you wish to continue? 3. The new start date can't be greater than the end date. Please enter a date on or before 05/19/2022.
Edit. I think I got the information fixed. Hopefully
[deleted]1 points1y ago
[removed]
settledupon1 points1y ago
Do it at your store if you have any questions call your sm or get a ssv to help
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