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Starbucks Baristas: The daily grind

Full History - 2022 - 06 - 10 - ID#v9fbp1
32
worst barista ever (self.starbucksbaristas)
submitted by RottenFries
this is a vent.
for context im a 17yo guy.
i just dont get why this one guy who i’ll call Jack for animosity is still working at my location after everything he has done and continues to do on a daily basis.
for starters, he only got the job because this other guy nick is his friend and talked to my previous general manager to get a bunch of his friends from high school hired. even though me and nick are relatively good friends, his entire friendgroup is sexist and homophobic (i say this bc i knew them from high school). the first time i saw jack i knew we weren’t going to be friends as he seemed to look at me weird (for context im gay). since then he has:
1. sprayed water on my back twice. first time he did that he was one month into the job and played it as a joke even though i literally never talked to him before. when i sprayed him back (unprofessional, i know, but i wasnt thinking straight after getting my entire back soaking wet), he sprayed me again a week later with no prior warning. i got mad but chose not to do anything this time so i could keep my job. i did talk to a supervisor about that but instead of them instructing me on what i could do about that, they started talking behind jack’s back to me.
2. he got written up for sexual harassment after spraying water on a girl’s ass. before that he would constantly flirt with her even though they were both on separate relationships.
3. he sprayed my other friend, who is a girl, with cleaner on her back and played it as a joke. she was mad but he insisted on doing it again. my friend now feels unsafe about going near the sink when hes doing dishes but doesn’t want to write a complaint.
4. he never does anything. when i close the store with him and a supervisor, the supervisor knows to get stuff ahead because jack wont do anything. if he has people from his friendgroup working the same shift as him, he’ll spend the entire afternoon talking and will give an attitude if anyone asks them to do anything. if he’s in a shift where nobody likes him, he’ll pretend to wipe the same counter for two hours with a rag on his left hand and a phone on his right.
5. he is extremely monotone. one supervisor encouraged him to be a little happier when taking orders and he instead does what i assume to be the impression of a very high pitched and sassy woman. he does that impression maybe twice and goes back to his usual annoyed/annoying self.
6. he talks about other people in spanish while working. i know this because im brazilian and was able to overhear some of the stuff with limited understanding. because most partners dont know spanish, he actually gossips really loudly and i bet hispanic customers could overhear him too.
7. when he was told to do the drains for the first time, he tried convincing the supervisor to have me do it again (in front of me btw) because i already always do it so according to him i should keep at it.

keeping him around costs us customer satisfaction, our dto times, extra hours to close (because he doesnt do anything), and disrupts the overall harmony of the store because he gossips in spanish 24/7 and plays “pranks” that literally nobody finds funny.
Psychoegorl 7 points 1y ago
Skip going to your manager, they haven’t been helpful, and go straight to the DM. If I had this person on a shift I’d get fired day 1 because that’s just disrespectful and unprofessional. We are adults here to earn a paycheck. This isn’t high school where bullies don’t have consequences. The higher ups and HR need to know about this
laurthegr8 4 points 1y ago
i’m sorry you have to deal with this. i’m a new barista so i’m not sure what you should do, but i would talk to a manager about how you’re feeling. def not a happy environment to be in!!
trbpanda 2 points 1y ago
talk to your manager and bring up the sexual harassment if they dont do anything you can contact your dm who will most likely take it more seriously
nicathor 1 points 1y ago
Go over your SM and DM, file a complaint with corporate and get as many of your coworkers as possible to file as well. Leverage any customers you have good relations with and get them to post negative reviews specifically calling out the probably quite visible bad behavior of this a-hole. If there' one thing corporate hates, it's bad press, customers are your most effective weapon.
RubySapphireSage 1 points 1y ago
Please call your dm / store manager I got a call from mines (dm) after receiving a nasty threat from a coworker (I’m also 17)
ladysingtheblues 1 points 1y ago
You gotta admire the way he sticks to his one gimmick lol
dystopidrip 1 points 1y ago
i’m honestly not sure about the starbucks policy on sexual harassment, because i’ve never personally dealt with it before, but what i do know is that multiple incidents of harassment of ANY kind is fireable. and i would say you have multiple instances, and seems like you have other partners to back up your claims if you need. i’m not sure if you have a good relationship with your store manager or how you think they’d handle this but i think it would probably result in at least something if you talked to them about it. and if not your sm, if you have a shift you trust you could tell them you want to say something and hopefully they would back you up. and if your sm doesn’t listen, it’s a very safe bet that your district manager will. i know all districts and stores are different, but as a shift, from my experience starbucks policies are very strict on any kind of harassment and also on customer connection and i think you have plenty of evidence to get this guy some consequences for his actions for sure

edit i also recognize that talking to your dm if needed is very intimidating but i promise you it’s worth it. they can work some real magic
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