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Starbucks Baristas: The daily grind

Full History - 2022 - 06 - 11 - ID#va7sd7
63
Had a customer ask for 0% milk today (self.starbucksbaristas)
submitted by smaidit
I told them we have skim milk if they wanted that and they said no. I kept emphasizing if they want 0%, skim milk would be the best option for them. They said no and asked me what other milks we had. I listed everything and in the end after all this time wasted she ordered……a grande whole milk latte.

I was SHOOK. These customers really find new ways to make me laugh everyday.
56peas 43 points 1y ago
0%, nonfat, skim, fat free, it’s all the same
Responsible_Snow7109 9 points 1y ago
Lol why are people like this? Its like is she trying to be trendy or fancy just cuz shes in starbucks and since what she was trynna say didnt make sense, she just went with something totally opposite?? Lol idk peoples logic (or lack thereof) scare me
smaidit [OP] 6 points 1y ago
i was soooo confused like if you want 0% why not take the fat free option??? so weird i don’t get it
Responsible_Snow7109 4 points 1y ago
Lol some people are too in their own head to realize that 0% is literally fat free, nonfat and skim. Its all the same thing so if she didnt want the fat free/nonfat/ skim then idk what she thought 0% stands for lol💀
PixelBlood02 3 points 1y ago
The same exact thing happened to me a while ago, except when I figured out what they actually wanted it was no milk at all… very confused here was the interaction how I remember it:

Me: Hey! Welcome to Starbucks, what can we get started for you today?

Customer: Yes, grande latte, 0% milk.

Me: Okay so Grande Latte Nonfat, perfect what else can I get for you?

Customer: No. 0% milk.

Me: I’m sorry nonfat milk is the lowest fat percentage we have. Perhaps you mean skim milk, nonfat, however you call it it’s the same thing.

Customer: No, make it 0% milk.

Me: (giving up) Okay we’ll see you at the window.

(at the window, hands him latte with nonfat)

Customer: No, this is heavy I want 0% milk.

Me: Sir, by any chance do you mean you just want shots of espresso with no milk?

Customer: Yes, 0% milk.

(I made him a doppio, he was happy, life was good, but still a confusing interaction)

Edit: I’m on a phone so the spacing is weird, just made an edit for the spacing.
smaidit [OP] 2 points 1y ago
HAHAHAHAHA WHATTT I would’ve been soooo annoyed. I understand they aren’t baristas so they don’t know everything about coffee, but the difference of just an espresso and a latte is huge. Completely different drinks!!! They are the basics of coffee and super easy to order. I don’t know why customers sometimes make it harder than it has to be
felinefireghost 3 points 1y ago
The fact that she ended up ordering whole milk is the best part. If it wasn’t so frustrating for us, stuff like this would make great comedy.
smaidit [OP] 2 points 1y ago
I always said that if they made a show like the office but about us baristas, it would be a hit. A lot of my best stories come from customer interactions/at work.
throwawaystarbiegirl 1 points 1y ago
at that point i would’ve just given up, agreed with her and given her the nonfat milk… it’s literally the same thing
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