astrenixie 5 points 1y ago
So, that is *definitely* something to report. Every time it happens. It's one thing to complain about rude/dumb customers in the back where it isn't heard, but customers hearing partners curse in general is Not Okay and is a fireable offense. It also sounds like your coworker is just a very mean-spirited person, because that girl didn't do anything to deserve being talked about that way.
Remember, assholes continue to be assholes until they are reported enough. Starbucks takes a long time to punish partners for anything. It took around half a year to get a guy fired for sexually harassing partners *and* being inappropriate with customers, and that was *after* we had finally started reporting him.