I don’t mind making waters

What I do mind is when the customer
-waits until after I push through the order to ask for a water
-orders their water at the window :)
-bothers the barista at the handoff for a water 🙂

I’m only bothered when they order it at handoff and it’s one of my biggest pet peeves. It’s disruptive to baristas and rude to other customers, especially during a rush.

I get mad when they want customized water with strawberries or something and than get pissed when it’s rung up as a custom tea

like, yeah. a big order for water is annoying but TBH i’d rather make 4+ ice waters than 4 fraps. almost every comment on that post is people complaining about making venti/trenta waters 😬 if labor is such a concern just punch it in the POS and write don’t make on it.

Honestly, I don't care. It's not that hard. If I'm not pouring water, I'm just making some other drink.

I’d say the only time I mind is when the customer refuses to ORDER the water. Instead they come up to me at the bar and ask for it, it drives me absolutely crazy. Customer, PLEASE, I’m in sequence 😭😭, YES you can have a water but order it with your drinks please!

Reminder; our paper/plastic cups are single use and should **not** be reused for sanitary reasons, even if it’s just another water during the same visit.
The reusable plastic cups (venti size) are order-able on IMS (remember to order lids/straws too). Retail cost is only $3-4.

I moreso wish there was a self service for it. Like i don’t believe I’m charging someone for water on a scorching hot day and they’re homeless. But if there was a self serve water area that would solve the unnecessary workflow disturbance

I don't mind making them, but I despise two things about them. One, when they ask for them after ordering, throwing your rhythm completely off, and interrupting everyone. Drives me nuts. The other and far more important thing I hate is the waste. We produce enough waste already, you don't need multiple large plastic cups every day for water and/or ice. Just carry a water bottle like a normal person. (I have the same feelings towards straws- the lids are made specifically so that you don't need them)

Honestly I think water should stay free. Usually when someone orders a tall water I give them a bigger size just because it’s crazy hot outside where I am.

ALWAYS PUNCH IN EVERY SINGLE THING YOU MAKE, INCLUDING WATER! It helps your store get hours.

There will be numerous different ideas and opinions. Some people care about the earth and want to preserve and prevent pollution through different means and ideologies like reusable cups, reusing the same cup and whatever. Some people don’t want to charge people for water because it is a base need.
I can see ringing them in so no one “cuts” in getting a drink/ruins sequencing (because as a bar person with 2 partners in the store it can be frustrating to stop every other TikTok drink for a venti ice water) I think if you have reusable, great! Let’s do it, but I also think it would be environmentally better to reduce the number of cold cups we throw out into the landfills each day because at the end of the day, I like sea life, clean water, and not having to think about some fish being killed because of a plastic cup.
I also think we should have a self-service water filter like numerous gyms and hospitals have so people have “free access” to it instead of having to ask someone for water but that is a person opinion.

Water is a human right and it’s fucked that fellow baristas want to charge for it.

It’s just stupid and annoying, I work in a mall so like every other person just wants a water. My store had to set a limit 1 per person because stores would come in and ask for 10 waters with straws and drink carriers everyday.

I don’t actually care other than it’s a little annoying, but they could get water literally anywhere else instead lol

I will mind less when we get a better water tap at my store. Mine screams at me 😂

i don’t think it’s that serious honestly. i have no problem making a water for someone and i’ve never been annoyed by people just asking me for one at handoff either. it’s hot as hell outside. people be thirsty.

I found so much peace once I stopped caring. Corporate wants you to say yes, getting upset only bothers you, if you choose to not care you are free.

it’s lame for them to ask for water last minute. it’s even lamer for a company to make you pay for water.

my only issue is this really rude guy that orders two venti iced waters everyday

i dont mind at all but i do wish people would order them at the register. its fucking rude when a customer walks up to the bar when ur in the middle of a rush and you have to stop everything right then and there just to make a cup of water ahead of all the people who actually stood in line to wait for their drinks.

im just glad people are drinking water

I say “can we put it in a”.. and offer a different size cup of stock is really low with Trentas in our store so we hold onto them as much as we can .

water is a basic necessity… if you get annoyed, refuse to give people water, or think people should be charged for WATER, check your privilege

Thing that gets me is when we’re busy AF they walk in see that line & walk up to the bar asking for all these water’s 🤬. In my sweetest voice ever I say” sure, but you gotta get in that line and order “ 😈

water takes ... a few seconds to make a cup of. And usually I can ask the person taking drive thru orders to grab them for me so I can focus on the longer drinks. It's not bothersome to me, though I do agree abt the waste in this situation

Working in a grocery kiosk having all the grocery store employees come for water is super annoying. They always come when we are busy and expect to get before everyone else. Even though there is a water cooler located in the staff room. My issue is they ate rude and entitled about it. Not to mention I always run out of ice because they all want extra ice and we just have the small under the counter ice machine.

I think we should be charging a cup fee for the water tbh. We still have to work to get the water for them and half of the customers at my store order the water at the window not with their order and because we don’t have someone specifically for hand off whoever is in dto is doing hand off and most times making their waters too. It’s just overwhelming. The Starbucks at Disney the water should be free or just refill charge because most people are at the park all day and you can’t really get ice anywhere but even in that case I always bring my own cup because personally I prefer not to add to the death of sea turtles because plastic. So I think we should charge a cup fee that way atleast people would bring a reusable up to ask us for water.

Another thing that irritates me and this happened yesterday is a customer ordering a tall or grande tea or refresher no ice then when they get to the window ask for a trenta cup of ice. I know what you’re doing, you’re gonna pour the tall drink into the trenta ice cup and get basically a trenta drink for the price of a tall. There should be a way we can charge them for a venti atleast also it’s extra annoying because those people always ask for the cup of ice at the window 🙄

I don’t mind the waters but I hate getting yelled at by a customer who has to get a dome lid because we ran out of flat lids. It’s not my fault that everyone wants water cups.

The only water we allowed back in my day was the Tall or Grande. Anything bigger we charged the refill fee.l

The only thing that irritates me about waters is when they’re the only thing the person orders and they give us attitude about it. You’re literally ordering just water, wasting your gas to sit in our drive thru for water. Calm tf down and speak up. Otherwise if the only thing you order is water and you’re nice about it I do not care and will happily make you your water.

What do you care? You don’t pay for the cups…

y’all are allowed to give out trenta ice waters ??

Okay but when they get them every day. Or trenta cups of ice every day. It's so damn wasteful 😞

I'm a licensed store and we charge 0.25 for venti grande and tall, and 0.50 for a trenta.

I live in a desert, it’s been in a heat advisory warning for the last week or two (above 110 during the day), so I have absolutely zero problem with handing out waters. I would like it if they order at the register, but honestly at this point, when we have time, we’re basically asking everyone in the lobby if they need a water while they’re waiting for their other stuff

I don't mind it tbh. we're a drive thru only store and sometimes someone will come thru the drive thru and ONLY ask for water and if they do it while we're busy I weep with joy 😭 thank you for ordering objectively the easiest drink possible and nothing else 🙏🙏🙏

My store had water cups. When people asked me for waters I got the cups, when they go "the bigger one" I went "sorry but since we keep having shortages, I can only give you water in the water cups, but if you'd like to order something I'd be happy to make it for you" 🤷🏼‍♀️

I never mind making waters of any size. Water is a human right. Yea it’s a little annoying when they order at handoff or the window but it’s literally no effort at all

Imagine living in Arizona where asphalt temperatures reach almost 160 on a daily basis. Imagine you're unhoused and Starbucks is the only place that won't refuse you for free water.

My DM got to the point where only tall or grande waters were allowed. Nothing bigger.

I hate it at bar. I always send them to the line, even if they ordered already. It's a disruption that needs to be handled by encouraging the desired behavior.

I don’t care if you order water. It takes less energy than any other drink, so I’m happy to make them! What I hate is custies coming to the drop off point to order it. Orders get put in at the register. Just because the thing you ordered is free, that doesn’t mean you don’t need to stand in line for it. More so in fact considering everyone else is paying for my service and you aren’t. I happily tell them I’ll make it when I get to it. Which usually means making any and all drinks i’ve prepped first. You’ll get faster service if your drink is actually in the queue tbh

Personally don’t mind unless they order it at handoff every single time. It’s hot as hell where I live and we have a law saying that no place of business can charge for a water cup, regardless of whether they ordered something else. I have a bias knowing that staying VERY hydrated is the only way to survive the heat where I live, so I get that other baristas may be more annoyed than I am about it.

Sometimes people just forget to order it at the register/DT speaker, me included. In that case IDGAF, it’s just water, you need it to live, and our water is crisp as fuck 😩. And yeah, it breaks up the flow, but at least for me in my cafe store, it’s really nothing more than a slight inconvenience. The only time it bothers me is if they do it every single time. But then again, some people are just not thinking about it that way because they’ve done it countless times, and at that point it’s up to us to I guess “train” the customer in some way.

I guess something that would help is asking repeat offenders something like “Any waters/sugars/whatever today?” at the register. If they don’t get it after a few tries, just kindly let them know that it makes it easier for everyone for them to order it at the register rather than ask for it at handoff. Throw in some bullshit about “we have to put it in the system for cup inventory and it makes it easier and faster to order all of it at once” and most reasonable people will be apologetic and probably remember it next time.

I had a customer that EVERY DAY would order her regular drink then 1 trenta ice water and 3 trenta cups of ice. She puts the ice cups in the freezer at work so she can have ice water later in the day. I asked why she doesn't just make ice cubes since she obviously has a freezer. She said she likes how our ice tastes. Like seriously?! You'd rather waste 4 plastic cups daily then have to make your own ice?

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I don't mind giving out waters EXCEPT we had some asshat who would come through the drive thru every day and all he got was a water like COME ON do not do that

I don't mind making a water for someone if they wait in line like any other customer. I hate when it's a group or one person that wants 5 trena waters, like fuck off you're getting grande unless it looks like you're doing manual labor.

I don’t mind it so much because I love a water with my coffee, but it’s definitely HOW they do it. At the window can be super frustrating because it slows down the flow of things (but that’s true of any addition at the window). I wish they would only ask for an addition if it was obviously slow, but eh.

When I’m on bar, I usually pass the water sticker to someone else like an asshole lol. I have sonic brain. I must be fast. Water is NOT FAST VIBES.

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See at My store we do charge .50 cents for a grande Water and Venti and .75 for a trenta

My issue isn't with water or even the use of the cup for it. I have an issue with the just insane number of straws we go through when people ask for them with drinks that don't require or need straws. It's a small thing to be petty about, but like damn just sip your drink.

I don't mind doing water at all, just ready to start charging for cups. If they're gonna tie labor to it then I want every dollar I can get lol

it doesn’t bother me. some ppl r just dicks

Lol we had this one guy who got fired for attendance issues and ever since has taken to coming through the drive thru daily for nothing but a trenta water and some moping.

I dont mind when they ask for water at all, in fact in a line full of frapps i welcome it. its only annoying when they're in drive and you give them everything and then they dont leave and stare at you and go "Can i have a water??" you knew you were thirsty for water BEFORE

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I had a customer who came in every day to get 5 trenta waters with their order because they don’t have filtered water at home and they get a water for everyone in the family. Like fine if that’s the case BOYCup

Water is fine as long as that's not all you ordered. For me the real irritating thing is the cups of ice. I have a regular who just gets two trentas of ice and she wants that thing packed

I could see 4 trenta ice waters every day being annoying
But I don't mind ths ice water.

As a very frequent daily customer, i wishhh starbucks would charge me something for a water. I always feel guilty ordering one . i wouldn't mind paying like upto a dollar for a water

I work at a tarbucks and the same group of like 20 kids comes in every day, always split up into like 3-8 person groups, asking for different amounts of waters. i ask them at least once a day to at least bring their cups black