Starbucks Baristas: The daily grind
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Customers cause me to face palm more than any other humans in my life… 🤦🏽♀️ (self.starbucksbaristas)
submitted by AuntieRia1128
I am willing to bet that you facepalm and inwardly die a little as much as I do, throughout any given shift…
DTO- hello welcome to Starbucks what can I get started for you?
Customer- yes I’ll have a black hot coffee.
DTO- okay, one black hot coffee, what size?
Customer- a venti with 2 sugars and almond milk…
DTO- (what I say)- okay so one venti hot coffee, with 2 sugars and almond milk.
What I feel- 🤦🏽♀️🤦🏽♀️🤦🏽♀️🤦🏽♀️🤦🏽♀️
What I want to say- I am not sure you’ve noticed, because there’s a lid on the coffee when you receive it, but not only the addition of sugar, but especially the addition of almond milk (by definition) makes certain that your coffee is no longer black…
Another one-
DTO- good Morning welcome to Starbucks, can I start you off with any food items this morning?
Customer- No.
DTO- no problem, what can I get started for you?
Customer- can I have 2 birthday cake pops and 1 chocolate?
DTO- (what I say) sure, 2 birthday and 1 chocolate cake pop, what else can I get you?
What I feel- 🤦🏽♀️🤦🏽♀️🤦🏽♀️🤦🏽♀️🤦🏽♀️
What I want to say- are cake pops no longer food? Last time I checked they are not served in a cup steamed or with ice, and they are definitely something you chew, so ummmm, FOOD. Gosh Darnit.
And while I know neither of these are a huge deal, and I am probably being a baby, when you are on DTO for an entire weekend (first half of the) day, you truly want to reach through the order box and smack people when they say things like this. There is no controlling the rage I feel.
DTO- hello welcome to Starbucks what can I get started for you?
Customer- yes I’ll have a black hot coffee.
DTO- okay, one black hot coffee, what size?
Customer- a venti with 2 sugars and almond milk…
DTO- (what I say)- okay so one venti hot coffee, with 2 sugars and almond milk.
What I feel- 🤦🏽♀️🤦🏽♀️🤦🏽♀️🤦🏽♀️🤦🏽♀️
What I want to say- I am not sure you’ve noticed, because there’s a lid on the coffee when you receive it, but not only the addition of sugar, but especially the addition of almond milk (by definition) makes certain that your coffee is no longer black…
Another one-
DTO- good Morning welcome to Starbucks, can I start you off with any food items this morning?
Customer- No.
DTO- no problem, what can I get started for you?
Customer- can I have 2 birthday cake pops and 1 chocolate?
DTO- (what I say) sure, 2 birthday and 1 chocolate cake pop, what else can I get you?
What I feel- 🤦🏽♀️🤦🏽♀️🤦🏽♀️🤦🏽♀️🤦🏽♀️
What I want to say- are cake pops no longer food? Last time I checked they are not served in a cup steamed or with ice, and they are definitely something you chew, so ummmm, FOOD. Gosh Darnit.
And while I know neither of these are a huge deal, and I am probably being a baby, when you are on DTO for an entire weekend (first half of the) day, you truly want to reach through the order box and smack people when they say things like this. There is no controlling the rage I feel.
mrcupcake18 20 points 1y ago
No you are not being a baby because yes very annoying lol also I swear they don’t not pay attention when we do our greetings hahaha
tantelope 18 points 1y ago
“good morning, welcome to starbucks, how are you doing today?”
“give me a cheese danish”
😐
“give me a cheese danish”
😐
cpv_91 19 points 1y ago
They never listen to what we say..
Cust: I want a white mocha
Me: what size would you like?
Cust: *louder* I want a white mocha
Me: YESSS.. What... SIZE... will... that... white... mocha... be??
Pay attention people!
Cust: I want a white mocha
Me: what size would you like?
Cust: *louder* I want a white mocha
Me: YESSS.. What... SIZE... will... that... white... mocha... be??
Pay attention people!
brattneybiscuit 8 points 1y ago
I love talking to people like that. I start getting really pointed because They. Are. Not. Listening!!!
cpv_91 7 points 1y ago
Yes, especially when it's louder and with a tone like we're idiots for 'asking again'. 🤦
AuntieRia1128 [OP] 10 points 1y ago
Yesssss to all of this!!! Also, I can’t stand the constant “I need…” “I want…” “I’ll have…” it’s all “me Me ME!!!”
How about “hello, can I please have”, or “hello I would really like to have a… thank you!” It especially grates on me when they say “I need”, because “Heather, no one NEEDS an $8 coffee!”
Also, last rant, when they go “Mobile pick up…” and then Silence….
WE NEED YOUR EFFING NAME!!!! You don’t pull up to the box and we just know in our souls, that you have arrived. I understand the rest of the world revolves around you, but our drive thru is unfortunately where it ends-
*me working on bar* car pulls up… I turn to another bar partner and say “oh Amanda is here for her mobile, I can feel her presence…”
How hard is it to say, “Hi I am here to pick up a mobile order, FOR MALLORY”
How about “hello, can I please have”, or “hello I would really like to have a… thank you!” It especially grates on me when they say “I need”, because “Heather, no one NEEDS an $8 coffee!”
Also, last rant, when they go “Mobile pick up…” and then Silence….
WE NEED YOUR EFFING NAME!!!! You don’t pull up to the box and we just know in our souls, that you have arrived. I understand the rest of the world revolves around you, but our drive thru is unfortunately where it ends-
*me working on bar* car pulls up… I turn to another bar partner and say “oh Amanda is here for her mobile, I can feel her presence…”
How hard is it to say, “Hi I am here to pick up a mobile order, FOR MALLORY”
Enough_Raise_7167 3 points 1y ago
I love "we just know in our souls." 😂 I'm dead.
Responsible_Snow7109 7 points 1y ago
Lolol i face palm literally everyday. I mentioned on here the other day about face palming. I also had someone yesterday who said "can i get a black coffee with vanilla in it?"...like why are u adding extra words unnecessarily? Just say can i have a coffee with vanilla in it?
thatbarista05 6 points 1y ago
Ugh I hate when people don’t listen! I had some guy come in the other day with his friends, on his phone the whole time he was ordering. ordered an ice coffee, and so I say alright, what size
Iced
Ok, what size
Iced coffee
Alright one iced coffee, what size would you like?
Yea that one
What size do you want (I hold up a tall and a venti cup)
I said I wanted an iced coffee!!!
Finally his friends stopped him and told him to tell me what size. It was actually really funny because the whole time they were all waiting for their drinks they were making fun of him
Iced
Ok, what size
Iced coffee
Alright one iced coffee, what size would you like?
Yea that one
What size do you want (I hold up a tall and a venti cup)
I said I wanted an iced coffee!!!
Finally his friends stopped him and told him to tell me what size. It was actually really funny because the whole time they were all waiting for their drinks they were making fun of him
Blondeeeelatte 6 points 1y ago
Same with when you hand out drinks in caffe/drive and you simplify the name of the drink and they’ll ask “it’s with almond milk,right?” Or something similar and I’m just like we made it how you ordered it and I took your order like 2 min ago 🤦🏼♀️
Buttafly_360 6 points 1y ago
I felt you 100% OP on both examples💯💯🤦🏽♀🤦🏽♀ its sad cuz I get customers like that as well in my store and we're juss a cafe store and not DT 🙃
PinkAshe_13 1 points 1y ago
This must be the most accurate explanation of working at Starbucks 🤣🤣
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