dazedandconfusedhere 9 points 1y ago
I think the “justification” is that it’s not a job requirement or expectation, but it could improve a customers experience. It would also be difficult to fairly compensate for - is it a “bonus” for each time you use a second language? Is it a standard increased hourly? What languages does it apply to? What level of proficiency does it apply to? Etc etc etc