CocaineConoisseur 9 points 1y ago
First off I wanted to apologize on behalf of us SM’s out there. Someone of these managers I read about have absolutely terrible communication skills it boggles my mind!!
Secondly, I know this will sound scary since you’re so new, but you should contact your DM! When I’ve trained SM’s, I tell all of them the same thing. Whether we like it or not, we are salaried. We are not paid for 40 hours of work. We are on the clock 24/7. Your DM needs to know that he refuses to be contacted when he’s not there, cause that’s crazy. What if there was a robbery? Death of a customer or partner?? A flood? These are all things that have happened over my 11 years and you bet your ass I picked up my phone to help my team. Every SM should.
Sorry I went on a tangent cause managers like yours make me so mad. We represent this company, and when a manager is representing it badly it just makes me so pissy.
As for your inconsistent hours, I would definitely(when you get the opportunity) talk with your SM and see what’s getting in the way of him providing more hours to you. It could be as simple as your availability and you adjusting it slightly. I would also ask him to borrow you to nearby stores, that way you can pick up shifts on the app whenever you want. Last piece of advice is to ask around your store. See if anyone wants to give up a shift! It’s summer and I bet some people would love an extra day off!