I’ve learned that being super literal with their orders helps me to enjoy my shifts a little more. I mean nothing but literal. So in this situation, I would have added the syrups, the TINY splash of cold brew, the milks TO THE TOP LINE and not a micrometer above it, ice, sweet cream and the VSC foam. They get EXACTLY what they order with me… I mean I don’t see ‘light ice’ or ‘no ice’ so by Starbucks standard you’re only to fill to the top line. If that means they only get that tiny splash of cold brew because of all the add ons, well then that’s all they get. They’re spending a good $10 on straight milk and to me thats hilarious 😂
SoapMactosh [OP]28 points1y ago
Pretty much what happened lol
catarinavanilla25 points1y ago
Amen queen, I’m right there with you. If they wanna order dumb shit, it’s on them to learn how ass their taste is.
Bonus: couple of days ago someone mobiles a Venti iced EB Tea Latte, 4 tea bags, NO WATER, other modifications. It literally broke my brain bc 1) if I did it literally they’d get 4 tea bags floating in cold milk, 2) I could wait until they get there to tell them that this is not chemically possible, 3) just make it using the brewed iced tea and bypass the explanation. I just…
ambellinatherxqueen16 points1y ago
I’m not kidding one bit when I say I don’t care to question their stupidity and I NEVER do. Besides just not caring one bit to, I literally have no time for it. My store is really busy and waiting for them to come in so I can explain this or that to make sure they get exactly what they wanted is not my job. My job is to make what they ordered and a lot of the time it makes zero sense, but whatever. I would have put the 4 tea bags in the cold milk and went about my life.
Recently, someone ordered a triple espresso in a venti cup, add ice. So, when they showed up there was a triple espresso in a venti hot cup with ice… They rudely asked where the mobile for whoever the fuck was and I pointed to it. She said that I made it wrong and I told her that I actually made it EXACTLY as she ordered it, gave her a split second to I guess process what I had just said before I walked off to foam something or blend something or just do my job. She just left and that was that. That’s how I handle shit haha. I’m going on 2 years and haven’t had any problems so far….
nutria_twiga8 points1y ago
I'm invested. What did you end up doing?
catarinavanilla3 points1y ago
Sorry for the late response! I made it using the brewed iced black tea because I decided in the end that it wasn’t the customer’s fault necessarily bc it shouldn’t have been an available option in the app to manipulate it like that. I’m trying to be class conscious and blame the right people for this (corporate/app devs) instead of the individual. In the end, I made something I thought would taste good 🤷♀️
but damn if I didn’t want to leave the cup empty and interrogate them. I chose the path of least resistance and made the moment right *sigh*
alyssughjo5 points1y ago
Honestly if you make it literal and exactly as ordered, then there’s less room for “error” and if they want it remade they will 100% get the same thing again. Literal is the best route to take with these!
jeonzelink30 points1y ago
Upvote, but aren’t you supposed to put cold brew in first ?
namastebetches25 points1y ago
can i get a milk and sugar with a splash of cold brew?
Responsible_Snow71099 points1y ago
Can i get extra of a couple different milks and also milk foamed up with just a capful splash of cold brew?
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SoapMactosh [OP]20 points1y ago
Theres no room for cold brew
5AV1OR12 points1y ago
I would of poured the milk in a shot glass (usually 4oz) because that’s all we can give them even if they order multiples
5AV1OR4 points1y ago
But they usually get very upset with me😅
dallizzlee10 points1y ago
Nobody’s *making* you drink coffee 🥺
purpleelephant774 points1y ago
That’s what I always say — like you don’t like coffee and that’s fine! We’re not judging you for not liking coffee! It’s just weird to try and drink it anyway when you so clearly hate it.
Odd-Seaworthiness5444 points1y ago
So what they want is a sweetened cup of milk?
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rpeters911 points1y ago
I'd put the syrups in, the cold brew, then I'd put all the creamers in. Dump it out to the top line, then put the foam on top so it all comes out to a normal consistency with the normal amount of ice but having gotten an even amount of everything. But that's just me ♡♡ :)
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