Starbucks Baristas: The daily grind
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Hours (self.starbucksbaristas)
submitted by shippinglabelcreated
I’m a shift & the last few months my SM is having me cut partners hours by either sending them home hours early, or giving partners with short 4 hour shifts a 30. These are partners who already struggle to get hours & I feel bad approaching them to take an unpaid break. Not to mention because of this, I am working an understaffed floor most of the day. What is this? Is this just my store being bad on labor or is this how shit is when everyone get’s a raise?
zedazeni 6 points 1y ago
You can see your store’s labor reports in one of two ways:
1: go into the “My Daily” app and you can see if you are over or under-staffed for each day. Ideally, you should fall within +/- 2% of “earned” labor hours.
2: ask your SM to review your store’s Weekly Labor Recap each Monday (when SMs receive this). Here, you’ll see a few different things:
Planned Hours (what sbux thinks your store needs and in theory what your SM schedules to)
Scheduled Hours (what your SM scheduled)
Actual Hours (what your partners actually punched. This is the hours used to calculate tips)
Earned Hours (what your store actually earned based on sales, COSD, channel mix, etc…)
Again, your store’s Actual Hours should have a deviation of +/- 2% from the Earned Hours. You also should take not at Planned versus Earned. Perhaps your DM is pushing all SMs hard to schedule to Planned rather than Earned. There can be a very big discrepancy here (this was the case for my district a few months ago, where we were regularly understaffed by around 40 labor hours each week).
Look at these, then you should be able to determine what’s actually going on. Those numbers don’t lie.
1: go into the “My Daily” app and you can see if you are over or under-staffed for each day. Ideally, you should fall within +/- 2% of “earned” labor hours.
2: ask your SM to review your store’s Weekly Labor Recap each Monday (when SMs receive this). Here, you’ll see a few different things:
Planned Hours (what sbux thinks your store needs and in theory what your SM schedules to)
Scheduled Hours (what your SM scheduled)
Actual Hours (what your partners actually punched. This is the hours used to calculate tips)
Earned Hours (what your store actually earned based on sales, COSD, channel mix, etc…)
Again, your store’s Actual Hours should have a deviation of +/- 2% from the Earned Hours. You also should take not at Planned versus Earned. Perhaps your DM is pushing all SMs hard to schedule to Planned rather than Earned. There can be a very big discrepancy here (this was the case for my district a few months ago, where we were regularly understaffed by around 40 labor hours each week).
Look at these, then you should be able to determine what’s actually going on. Those numbers don’t lie.
Perfect-Leadership58 2 points 1y ago
is this why i got a lunch yesterday even though i was scheduled for 4.5 hours???? (ended up staying late anyways though ;))
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