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Starbucks Baristas: The daily grind

Full History - 2022 - 06 - 27 - ID#vm9h9y
172
Everything displayed is going out. We’re being sent more than we can hold and are being forced to pull more than we need. (i.redd.it)
submitted by MexicanCatFur
durqandat 98 points 1y ago
Not me pulling 90 butter croissants to make room for Chicken Maples that were recalled within 12 hours 🫠
Odd-Seaworthiness544 12 points 1y ago
Why were the chicken maple recalled? We had a while tray the other day we weren't allowed to put out but no one told me why.
ProfessionalRock7940 24 points 1y ago
Listeria. Made customers and partners sick. There were also some with bones and gristle
rlogranite 4 points 1y ago
I had one the other day that had a gristle or bone in it. Either way it was something tough and inedible.
ProfessionalRock7940 2 points 1y ago
So nasty :(
Odd-Seaworthiness544 4 points 1y ago
Oh wow!
turpentinetears 31 points 1y ago
This happens at my store every damn time. There’s no room for them to give us another freezer either. So. Much. Waste.
Mazziic 28 points 1y ago
Opposite is here with us, we’re being shorted it feels like every time and we sell out things in hours :( it feels like we have nothing
LY-_- 9 points 1y ago
I know right! I wish there was someway to let other stores know in the area that we can take the extra like an app for the shifts or something
Responsible_Snow7109 7 points 1y ago
Well one time we got an extra bunch of breakfast sandwiches and it was more than stated on the order paper that comes with it. So i counted all the sandwiches and put all the extras aside. Then my shift supervisor called the starbucks right down the street from us and they said they got shorted so they came to pick some up. Maybe we got their order accidentally delivered to our store with our order

Edit: oh wait nvm i think all those are pastries lol then my original comment doesnt matter 😬
monzoink 13 points 1y ago
As I always say, TAKE IT ALL HOME AND DISTRIBUTE DOOR TO DOOR TO NEIGHBORS!! No need to waste it, but giving out free food is a great conversation starter for neighbors you don’t know and it makes other people happy
BabyH1ppo 11 points 1y ago
Automatic ordering got us ssvs like 🥴
hurricanemiller 6 points 1y ago
My store has been refreezing pastries that we can’t hold in the freezer. When I’ve pointed out that I thought it was a food safety violation, another SSV, the ASM and the SM all said it wasn’t because the pastries are shelf stable.

I’m assuming, since so many of you are pulling in excess due to no room in the freezer, that it is in fact not policy/okay to refreeze pastries.
Does anyone know where I can find the resource on this?

Edits for spelling
B0redBarista 10 points 1y ago
Please call ethics and compliance! As an SM I can tell you that’s a huge no! We actually have to discard food that’s delivered if there’s evidence of thawing and refreezing! Also your resource should be the Food Safety Manual - available on the hub or the iPads in store resources app
Thick_Assumption27 4 points 1y ago
Not okay to refreeze, it's in the Food Handlers training
caseyfasey 2 points 1y ago
Ethics & Compliance info, if you need it! :)

Helpline: 1-800-611-7792
or
www.starbucks.com/helpline
bwaydood7827 5 points 1y ago
your manager should definitely see if any other stores in the district have room. all the food we waste makes me so sad :/
zedazeni 5 points 1y ago
Your SSVs should be pulling less if they know that there’s *consistently* this much waste. Clearly the IMS for your store isn’t using correct data.

If it were that much *consistently*, you should probably do daily ad-hoc counts on your food and mark out all of that as waste in your IMS to give your system better datapoints to use. Clearly it’s not using accurate sales/inventory info.
dazedandconfusedhere 13 points 1y ago
The problem (at our store at least) is we are being delivered more than what fits in our freezers - so basically pastries are being pulled for us because they’re left out of the freezer overnight
zedazeni 4 points 1y ago
Ahh yeah. Document this. Mark it out all in your delivery system, take pictures and send those pictures in emails to your DM every time it happens so there’s photographic evidence with a time stamp. Then your logistics service won’t get in trouble for something that clearly isn’t your fault, you and your SSVs won’t get in trouble for waste/inventory mismanagement, and it’ll all fall on the DM for not taking appropriate action.
persona-2 8 points 1y ago
With automated ordering this just screws it it further. Pull what is says. Let the SM sort out the rest.
zedazeni 1 points 1y ago
That’s literally what ad-hoc counts are for. There’s a discrepancy between what your selling and what the system thinks you have in inventory. The only way to fix that is ad-hoc counts. You should be doing those daily for these high-waste food items so you’re forcing the automated ordering system to use your ad-hoc inventory numbers rather than it’s estimates.

I had the inverse occur at my store with breakfast sandwiches—we regularly ran out of all of them before 10 AM, so we began doing ad-hoc counts of them and within about a week or so we were no longer out of breakfast sandwiches that early in the morning.
drpepperbong 5 points 1y ago
this is crazy to see coming from a store doing 2.4k$ on a busy day. do they not adjust par??
turpentinetears 6 points 1y ago
Food orders are automatic now. We aren’t able to adjust anything unfortunately.
connoradv 4 points 1y ago
2.4?? 😭 my store does $56k a week/$8k a day why am i being paid the same as slow stores in my district bro
vietlazed 3 points 1y ago
Do a 50-70%off sales just get it out of the store
NerdyGuyBrowsing 3 points 1y ago
Literally the same thing has been happening at my store for weeks. Being sent too much food for us to fit in the freezers even with near daily ad hoc counts. Throwing out hundreds of dollars of product multiple times a week. :/
MrDunsparces 3 points 1y ago
Been there done that :D
BusyLeek2351 1 points 1y ago
I would pull all Madeline’s out since they’re good for a month and keep them on display same for marshmallow dream bars since they’re good for two weeks.
Take out a box of each egg bite since they’re good for a week and fast sellers.

High selling items take out a box at a time too maybe? Banana bread, butter croissants.

I always try to keep boxes broken down for space too

Get plastic bins where you can dump food in but keep in in the freezer and just pull from that to take up less space.

And tell your sm to do their job and call balford everyday to pause the ordering
leeblissy 1 points 1y ago
oh god ive had the last few days off so idk how bad it is at my store right now (just how I was scheduled) but when the chicken sandwiches and c&c cakepops dropped we literally had to give away half of the cakepops that were pulled because they apparently told us to pull THREE cases even tho we're one of the drive thru only stores? my ssv didnt even pull all three cases, she only pulled two and that was still waaaaay too many.

and last time I restocked our warming fridge midshift we had basically gone thru all the sandwiches that were already in there except for the chicken sandwiches lol, and there were soooo many left in the back fridge too. thank god tho considering what happened with those sandwiches.
[deleted] 1 points 1y ago
[removed]
Mea-fae_Owl73 1 points 1y ago
Same!!! What is up with our automated ordering system?!
julieCivil 1 points 1y ago
This is crazy.
Assiqtaq -3 points 1y ago
It does not matter, should not matter to you personally. As long as they are making money from the way they are having you do things, they are going to continue to ask you to do it that way. Yes it is stupid, but being stupid isn't going to stop it. Put it out of your mind.
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