No. Tell that partner to reach out to their DM.

Yeah assuming you're in the US that is quite literally illegal lol

As an SM, I’m super confused about what tips have to do with non-coverage hours?!

Super illegal reach out to ethics and compliance and they’ll shut that shit down real quick

an employer cannot keep employees’ tips under any circumstances; managers and supervisors also may not keep tips received by employees, including through tip pools;


https://www.dol.gov/agencies/whd/flsa/tips

this is illegal. please tell your DM.

Uuuuuuhhh call the numbers in the back room. A district manager hell tell your store manager, that’s hella sus and not allowed

Why are the baristas being punished for something out of their control? We don’t make the schedules. And how would withholding tips rectify that situation at all

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