That’s a picture of the page where you manually declare your cash tips for tax purposes. It won’t list anything if you didn’t type anything in there.

You do get tips during training, but at a lot of stores, you’re expected to collect your cash tips yourself. They should be kept in the safe. Ask your shift supervisor next time you work. Cash tips are calculated every Tuesday; everyone gets an amount proportional to their hours worked in the previous week.

Tips left by app users should be added to your paycheck automatically. If you’ve received a paycheck by now, check your pay stub: from the screen you’re on here, click Pay Statement on the left side, then click the unmarked gray box next to the date of your paycheck. You must have pop ups enabled in your browser.

You definitely should have received tips. But you're looking at where you are supposed to manually record your own tips. So that will stay empty until you update it. If you haven't been given your tips, you should ask someone where they are... at my store we keep ours in a little organizer and its our responsibility to collet them ourselves.

If it's training then you don't get tips. I dunno about American Starbucks but in Canada, even as a Barista Trainer I didn't get any tips when I was scheduled to train a green bean. It's because technically you're not considered to be "coverage". You'll start receiving tips for your first week of scheduled regular shifts. The same applies to seasonal training (for drinks, safety, maintenance).

Edit: And you won't get any cash tips for those training hours either

TL;DR Yea, that's normal

Did you receive cash tips?

Apparently my ASM just found out that training hours and non coverage hours are not eligible for tips? Because those hours are 'technically' not directly contributing to customers? 🤷🏻‍♀️

That I know of we are still calculating all hours for the cash tips. But maybe the system has different calculations for the digital tips?

Ask someone how is the tip handled at your store. At my store they give the tips every Tuesday accordingly on how many hours you worked during the previous week, but I'm not sure if that's standard or not.

And if I'm not wrong, this part of the partner information is for you to declare your tips if you got over $20.


BTW, this is my 3th week working at Starbucks, so I may be wrong :)

If I remember correctly you don’t earn tips for the first two weeks while you’re in your training period.

Yeah, pretty sure you need to be coded as "coverage" or "non-coverage" in order to earn tips. Plenty of reasons that I don't agree with the system, but trying to recall the rules.

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With my store, tips are handed out on Tuesdays bc that’s when they open the safe. More often than not, I have a week or two when I don’t have a shift scheduled for Tuesday and my tips just sit “accumulating” but usually in with a week or 2 worth of tips, it can be an average of $10-15?

I went a full month of not getting tips though, and when I got my tips the other day, it was $25

I was training at a store while mine was being built, we didn’t get tips that whole month because we weren’t a part of that store, and we got paid mileage instead.

You definitely need to ask someone about the cash tips, however digital tips should appear on your pay stub! They aren't stellar though (at least at my store), so I wouldn't be shocked if you didn't notice any significant bump on your paycheck.

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Why would you get tips for being trained? You're being trained. You may not realize it now but you're being trained by someone who knows how to work there.