Starbucks Baristas: The daily grind
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Does anyone get the feeling that in order to be a shift you need at least a year of experience just to understand the way that the siren is, troubleshooting, and general routines and systems? (self.starbucksbaristas)
submitted by Affectionate_Fart
spacespecterr 33 points 1y ago
definitely. promoting a barista to ssv after only a month or two of employment never goes well, in my past experience.
Affectionate_Fart [OP] 12 points 1y ago
I mean I was a rehire and found so much had changed in the time I was gone (along with different store politics). My prior store would never let baristas have the keys, yet this store is more lenient on exchanging money from the drop box and whatnot.
Also have to say the store I promoted at did a horrible job of actually explaining the ordering processes and inventory (especially as our delivery guys are unable to fulfill our orders).
Also have to say the store I promoted at did a horrible job of actually explaining the ordering processes and inventory (especially as our delivery guys are unable to fulfill our orders).
shipssiren 15 points 1y ago
We have a shift that charmed her way into being one after only working 2 months because they liked how she greeted and talked to people, still doesn't know wtf shes doing and always tries to leave early then complains about needing more hours and more money
Affectionate_Fart [OP] 6 points 1y ago
Tracks. Lol
MattyScrant 10 points 1y ago
Generally most baristas cannot become a shift unless they’ve been with the company for a year or have similar management experience elsewhere as an external hire. It’s literally in the summary of experience.
I’ve seen a handful of exceptions to this over the past ten years but those exceptions have either demonstrated EXCEPTIONAL ability in their development or have been put into a SSV role because there wasn’t a better option but it’s rare.
I’ve seen a handful of exceptions to this over the past ten years but those exceptions have either demonstrated EXCEPTIONAL ability in their development or have been put into a SSV role because there wasn’t a better option but it’s rare.
sunshinesugar754 9 points 1y ago
This isn't overly true because you can be directly hired in as a shift and not a barista. Albeit, it's a terrible idea because they can't help on bar because they don't know what they're doing.
MattyScrant 3 points 1y ago
Yeah that’s why I said similar management experience elsewhere as an external hire lol.
But I agree it’s usually a terrible idea. I’ve worked with four over the years and only one actually got insanely good at being both a barista and a shift.
But I agree it’s usually a terrible idea. I’ve worked with four over the years and only one actually got insanely good at being both a barista and a shift.
Affectionate_Fart [OP] 6 points 1y ago
Lol I’m the mellow land. I got promoted within three months of being back after being gone for six years and have two years as a barista (one year licensed and one year actual barista). I just feel like I’ve been poorly trained by those that were horribly trained. :/
MattyScrant 3 points 1y ago
Im so sorry that’s happening to you. I’m applying to be an ASM in the next two months and my main focus is and always will be partner development so it genuinely upsets me to hear that you haven’t been trained well.
Where do you think you’re lacking in your training?
Where do you think you’re lacking in your training?
Affectionate_Fart [OP] 4 points 1y ago
It’s not that I’m lacking per se, but just knowing basics of orders, what to order, how to order it, like I’ve been a shift since January, but I’ve only been an acting shift since maybe Memorial Day weekend….so I’m still having issues figuring out the basics of how to order the minuscule things you don’t typically know (like steam wand covers and ice bins or flipping day dots because I was ‘encouraged’ that that was a york order thing…) but also making sure that my other shifts are doing the basics of “rotate milk, make sure nothing is expired, cause they’ve been using expired products…” which is really sad because I can only do so much as one sole person (and even with my deficiencies I’m a ‘better shift’ :/) I was gonna do ASM but our only high volumes are drive thru and they’re somewhat nasty in terms of the baristas you encounter (no offense!!)
OkFile6842 7 points 1y ago
I personally know someone that was hired on as a shift without any prior Starbucks employment or management experience. She’s been a ssv for almost 3 years now and she’s the best shift I’ve ever had the privilege to work with. Me on the other hand, it took me a year and half to finally be promoted. So I guess it’s different at each store lol
she_who_walks 4 points 1y ago
Yep, it happens. My store has one shift that was hired on as a shift, and another that was promoted within 3 months of being hired… in my experience, it’s not usually a good thing😅
OkFile6842 2 points 1y ago
Yeah, I’ve only had that ONE good experience with shifts being hired on lmaoo other times it’s been kind of a mess
she_who_walks 3 points 1y ago
And then there’s me: I worked as a barista for over 3 years, then assessed as ready and promoted at that point. Personally it was what worked for me, and I think it’s a much easier way to adjust into the job
Left-Needleworker422 3 points 1y ago
I’m actually oddly in this situation. I’ve been offered a SSV role but I’m basically new at Starbucks. Probably going to turn it down.
Affectionate_Fart [OP] 2 points 1y ago
It’s not that bad. You just need to make sure you know the ins and outs and ensure you’re properly trained on stuff.
Left-Needleworker422 2 points 1y ago
I just don’t want to step on toes. Although we are a brand new store.
Affectionate_Fart [OP] 2 points 1y ago
It’s hard to maneuver. In every role, I even had issues when I transferred to a cafe and tried to coach on routine and not giving dead shots.
Broad-Flounder-4971 2 points 1y ago
Someone asked if I was hoping to become a shift and I outright laughed. I’m a good barista, have prior experience as a barista, but I don’t know nearly enough about our particular store or what have you. Ask me maybe in a year if I’m still here 😅
Additional_Shoe 1 points 1y ago
Honestly this was my thinking when I started as a barista but then I got promoted after about 4 months and have no regrets so 🤷🏻♂️
dazedandconfusedhere 1 points 1y ago
6 months bare minimum, but some partners really learn and absorb information faster, and what stage one person gets to in 6 months might take someone else a year, and someone else two
The biggest thing I think is that shifts should be barista trainers first, with at least one green bean. It really teaches you patience and reminds you of the learning process and how overwhelming the job can be for a new barista, and it also gives a lot of practice into coaching and supporting individual baristas
The biggest thing I think is that shifts should be barista trainers first, with at least one green bean. It really teaches you patience and reminds you of the learning process and how overwhelming the job can be for a new barista, and it also gives a lot of practice into coaching and supporting individual baristas
dazedinreverse 1 points 1y ago
Same with a store manager
Deep-Device-3599 1 points 1y ago
Im SSV since 1st july 2022. After workin 10 months being barista
Affectionate_Fart [OP] 1 points 1y ago
Part time or full time hours? Full time being upwards of 32 hours.
Deep-Device-3599 2 points 1y ago
In poland we have full time(40h a week), half (20h a week) and 0.75 (30h a week). Im on 0.75
Affectionate_Fart [OP] 0 points 1y ago
We don’t really have those in the Us lol
[deleted] 1 points 1y ago
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