Trenta rant with a side of soon to be customer.(self.starbucksbaristas)
submitted by hollowpointpurge
so my store has gone to absolute garbage. its been bad before, but lately it has taken a huge turn for the worse.
I've been yelled at by shifts and sent home early (when I'm only bing scheduled 10 hours to begin with) over things like.. not having 100% chipper body language all the time? apparently? that's the reason my manager gave me, at least.
I've been told now that "multiple shifts" complain about me, but when I asked a friend who also works there, he hasn't heard a dang thing about it. I've put everything into this job. i worked solo truck for over a year, doing pulls when I shouldn't have been, dealt with shifts who took every even small inconvenience out on partners, and did anything I was told. even despite the fact that I've injured my shoulder so bad my doctor says I might lose movement in it, I still did truck and still work my butt off for my store.
i genuinely loved this job, but whatever happened at the last shift meeting has officially destroyed my store. people are afraid to speak. i have partners calling out more and more for mental health reasons. people are crying in the back. all we get is sent home and complained about to everyone who manages to stay.
they also decided to rehire the shift that threw a cup (one of the porcelain ones we were using to hand out drinks in drive) and called me useless the first week I worked there so! yeehaw. so glad.
I'm done. I'm so absolutely done with this store and how I've been treated the last few years. I'm done with this company and its fake caring. I'm taking the first job that takes me and getting my boss a 'sorry for your loss' card as a resignation letter.
i would have stayed here for so many more years. they broke me. I'm done.
watched176 points1y ago
Have you reached out to anyone? I can’t guarantee an outcome but you should at least contact partner resources or your district manager if you’re having storewide issues such as this. It’s not a reason to completely quit though I totally understand after what you’ve been through. I’m sorry your store has a culture like this. It always stems from management and what they allow.
hollowpointpurge [OP]3 points1y ago
unfortunately our dm isnt exactly great either. he ignores complaints from our store all the time and I just don't have the energy to escalate this when so much of the store is messed up.
yaaasqueenie5 points1y ago
I went through something like this and told my DM I needed to transfer or I was going to quit. I went to a new store and the dynamics and people are SOOOO much better. I actually started enjoying going to work again. My deepest sincerest apologies for what you are going through. As a shift, I can't imagine treating anyone like that. Maybe try transfering, as some store are actually a great pleasure to work at. But I get it, if you are done with this company
jklmnopedy2 points1y ago
I'm so glad you got out! It's unbelievable what a different it makes. Similar experience this past year, but I'm hoping my transfer will go through soon 🤞
hollowpointpurge [OP]2 points1y ago
i really wish i could transfer! the nearest actual cafe starbucks to us is an hour away and I've heard is also really bad. i thought my store was a good one for awhile but its become unbearable, I don't think it'll get better anytime soon and I just can't keep feeling as bad as I do.
Appropriate_Ad28623 points1y ago
You can also try to transfer. Sorry you're going through this
hollowpointpurge [OP]2 points1y ago
unfortunately, the nearest store to us is an hour drive away and I just cant justify that. really wish I could, but alas!
Necessary_Low9392 points1y ago
Quit and apply to a different store after two months. I doubt they will grant ur transfer
lcvefoolish2 points1y ago
:( come transfer to my store, we will treat you with so much care! i’m sorry your experience has been so bad, i would truly be eaten alive by my anxiety disorder in your position. i hope you can transfer and find the love you once had for the job at a better store, but if quitting is the best option i hope you take some time for yourself and find a job you love once you’re ready ♥️
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