DonutPonut 3 points 1y ago
My SM asked me about myself, why I wanted to work at sbux, what good customer service looks like to me, a time when I got good customer service, a time when there was a problem with a team member and how it was solved, what i think the role of a barista entails, and what qualities in a boss are important to me. Good luck to your friend!! I do my first sip tomorrow :)