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Starbucks Baristas: The daily grind

Full History - 2022 - 07 - 09 - ID#vvgio9
151
Trenta frap couple 🙄 (i.redd.it)
submitted by Willing_Adeptness_40
OneRoseDark 153 points 1y ago
uhhhh we don't make trenta fraps or trenta espresso drinks. not available. sorry friend, they don't have a recipe for a reason. nope i can't make you one. sure you can talk to my manager; she'll say the same thing.
ryguy69666 29 points 1y ago
Exactly! “But the other Starbucks does it”
“Do you mind telling me which one so I can remind them of our standards” *drives away*
darkwolf523 4 points 1y ago
Sad I don’t have this meme anymore but it’s the Loki one where he says “I’ve never met this man in my life”
urlocaltransboy 19 points 1y ago
exactly. especially the “w/ no room”. lmao nah your only getting it in a venti. if you have an issue with that you can contact corporate. I’m merely following the standards starbucks has placed.
pinkshadedgirafe 15 points 1y ago
They more than likely only ask for it in a trenta cup for the extra room due to the 4 affogato shots
cpv_91 95 points 1y ago
Doesn't matter. Espresso and frappuccino beverages are NOT available in trenta cups. End of discussion.
ari_thedarkone 33 points 1y ago
Exactly. Making exceptions trains them into thinking they can pull that at any other store.
[deleted] 1 points 1y ago
[deleted]
LOUD_AS_FUCK 99 points 1y ago
People like this is why I quit. Customers of Starbucks are some of the most entitled, rude, not to mention spoiled people I’ve ever come in contact with. Never in my life will I allow someone to bully me over caramel sauce.
You come to the drive thru and expect your drink made in 30 seconds? Instant gratification has got people on a whole new level of awful.
There’s only so much I can put up with for minimum wage
caspi3 27 points 1y ago
Had a lady yell at me cause she “didn’t see any caramel” on her caramel macchiato. I put more and she says she STILL CANT SEE IT! So I put more. Guess what? She still claims there’s none. She calls me lazy, flips me off, and storms away.
LOUD_AS_FUCK 17 points 1y ago
I hate people. Seriously. After this job I can safely say I will not work with the general public again.
The downright audacity people have… it’s just bewildering.
peternal_pansel 1 points 1y ago
Ok but did she want glasses or caramel drizzle?????
Willing_Adeptness_40 [OP] 94 points 1y ago
This person and their gf always come through the drive thru, take 10 minutes before ordering, then order monstrosity drinks like this (today they ordered 3 all on different accounts and i could only manage to get this photo but the other two were exactly the same only with 2 affagato blonde long shots)
leeblissy 10 points 1y ago
2 LONG AFFOGATOS ARE THEY CRAZY
LostinTheBeat0515 48 points 1y ago
Light ice+no room in a Trenta? That’s kinda stupid. Like how do y’all make that work? I get that it’s added shots but still to make that all the way to 30 oz?
interyx 26 points 1y ago
There will actually be more frappuccino than there will be cup in my experience. Stuff like this, half the drink goes down the drain. Don't get four shots in a frappuccino, kids.
Gucci0313 1 points 1y ago
How do you get DECAF blonde shots? WOW 🤦‍♀️
legendoflaurel12 40 points 1y ago
Don’t allow that to be rung up!! Call out your partners on that cause stuff like this needs to stop being allowed. I had to go up to a customer who was pulling the whole “iced doppio espresso in a venti cup with light ice and milk to the top” thing and tell them they can’t do that because that’s a latte and they need to be charged as such. Allowing it to go by just makes it harder and harder for other baristas down the road. Definitely call them out on this and say this isn’t allowed due to the fact that we can’t sell trenta Frappuccinos and therefore they’re essentially getting more than what they paid for.
Mea-fae_Owl73 5 points 1y ago
Thank you thank you thank you!
MUNcheroo0309 40 points 1y ago
You can tell they know they’re cheating the system because of the added “no room”
peepeepoopaccount 11 points 1y ago
That’s gonna be one watery ass Frappuccino
Expecto_nihilus 11 points 1y ago
DT Orders like these made me wish Sbux would allow what other places do by having customers pull around or go park to wait for their order. Bc getting these done and handed off at the window as if it’s okay needs to stop. Customers need some Pavlovian level retraining on some of the shit they pull. If i’m asked to do that at a McDs or something I just shrug and figure I did it to myself because of my order. Oh well.

Corp needs to back their shit up and empower people to make smart business decisions and not feel like they’re going to be hung out to dry over some pouty child. I remember when I worked at a store in 2011 and our SM made us stick by the milk upcharge if the option was on the self-serve station and they were making a barista do it.

‘But i pay good money to have things done the way i want.’ Buy a fuckin Breville, visit a World Market to get the syrups and accessories, and learn to make that shit yourself at home.

Since when did being a 3rd place become letting those utilizing it have no regard for structures and norms.

Name other corporate places that provide a service that don’t keep customers accountable while providing a good service?
dallizzlee 9 points 1y ago
Quad decaf ristretto affogato shots? They don’t even know what they’re ordering
smaugdterrible 7 points 1y ago
came here to say this, what morons
here_forthefun 6 points 1y ago
I still don’t know why partners allow customers to order drinks like this in a trenta cup. Immediate no. It’s Starbucks standard and I’d tell the customer no. If they’re mad they’ll go somewhere else or deal with it
Mea-fae_Owl73 2 points 1y ago
We have been told it’s a legal liability (at least in CA) since there are no posted calorie count for a Trenta frap, latte, etc which is why we are not allowed to do it
Willing_Adeptness_40 [OP] 2 points 1y ago
Again not up to the baristas, our store manager has given them the go ahead therefore it’s out of our hands
Frequent_Flamingo_42 4 points 1y ago
I want to know who allowed this in the first place. Fraps don't go in trentas and I don't care how much they bitch, call corporate, ill give them my numbers personally to "report" me. I despise customers like this
gingergal-n-dog 4 points 1y ago
Am I the only one who gets dusgruntled when ppl order a vanilla bean cream then add shots. Half the time they don't know about the Cafe vanilla and their differences.
I always wonder if the adults that order it in the morning realize there's no caffiene. 🤦🏼‍♀️
Far_Salary_5713 3 points 1y ago
Id say fck no to a vanilla bean in a trenta cup with light ice
haikusbot 2 points 1y ago
*Id say fck no to*

*A vanilla bean in a*

*Trenta cup with light ice*

\- Far\_Salary\_5713

---

^(I detect haikus. And sometimes, successfully.) ^$1

^(Opt out of replies: "haikusbot opt out" | Delete my comment: "haikusbot delete")
krystaflores 2 points 1y ago
We had a lady like this, she stopped coming after I told her she’ll have to pay for 2 different sizes since she started being stingy about the amount she got when we started giving her the standard venti amount instead of all of the extra. She was rude, never cleaned up after herself, always came 5 minutes before close, and even cussed me out after I told her this. Mind you this was our district manager’s orders after we told him about her. We’re not even supposed to be giving them Frappuccinos in Trentas so the fact that we were willing to for her, should’ve made her at least be a tad bit nicer to us.
darkwolf523 2 points 1y ago
So a cafe vanilla Frappuccino
Old_Specific_1233 1 points 1y ago
okay this entire order is wild but the "w/ no room" shows it all 🙄
[deleted] 1 points 1y ago
[removed]
BlondeBreveHC -7 points 1y ago
To be fair this will after bpending fit in the trenta, yall want them to pay 4$ in espresso and only give them a quarter and dump the rest please.....I get pain in the ass customers but this is s very reasonable request considering the price this would be plus all the waste even after pour
happybowlita83 3 points 1y ago
If you're making it right you shouldn't have a lot left over, espresso doesn't get added after you measure out frap roast and milk it goes measured in with your milk and frap roast to keep consistency and flavor.
BlondeBreveHC 0 points 1y ago
Idk what part of myncomment made you think that's what I was implying but im disagreeing with commenter lamenting over the upsized cup to trenta...with 4 affogato shots the volume will increase to be just about right in the cup lol.
happybowlita83 0 points 1y ago
Oooh I think you're reading it wrong, or maybe I am based off the sticker it's s 4 decaf shots in the drink and only 1 on top. If they wanted 4 affogato shots the sticker would only say 4 affogato shots + decaf instead of quad. At least that would be correct way to put it in, this might also just be put in wrong as well and the drink might need 4 decaf affogato shots and in that case you're right they did pay for the shots and a venti frap. If they wanted they could just force the customer to order a trenta cup of water w/o water or ice and their frap separately, but it would just be a waste of cups. Our store just wouldn't allow it to be ordered in a trenta and suggest they order a grande in a venti w/ the affogato shots added amd thats the best we could do.
Edit: honestly this whole drink seems to have been put in wrong either way. If they did 4 decaf shots blended and only 1 on top they could've just charged a cafe vanilla frap decaf but instead they possibly charge this customer $4 to basically make their drink decaf with an add shot + affogato shot is another $1. So this person is essentially paying $10 instead of $7 for a decaf cafe vanilla frap with and add shot + affogato shot.
BlondeBreveHC 1 points 1y ago
Untrue. You are confusing ordering a trenta sized frapp with putting an already properly built frapp into a trenta cup.

We cannot take an order for a frapp larger than a venti due to quality control per training, however we CAN accommodate a request to put a frapp I to a trenta sized cup after blending.

It wouldn't make sense your suggestion if you are wanting to make the sales number. This customer is paying close to 14$ for this one beverage. Why would we NOT accommodate them on putting it into a trenta whe. The additional shots add enough volume to fit into the trenta. You think it is appropriate to dump half their drink into a sink
.?

Also your suggestion is poor in sales minded as you now have downsized as well as made it so that the overall balance of the drink will come out like a watery shit hole and you've lost 2-3$ in that upsell on the additional shots.

I cannot disagree clearly more with your thought process and if I was a customer at your store the outrage I'd feel at this direction would be phenomenal lol
Torirock10 -36 points 1y ago
well don’t complain abt it when ur letting them do it .-.
Willing_Adeptness_40 [OP] 39 points 1y ago
Love how you think we baristas have any say. Our manager has talked to them about it and allows them to do it,Not us🤗
Torirock10 85 points 1y ago
ur manager is a bitch ass mother fucker
Expecto_nihilus 5 points 1y ago
Wish i had gold to give you.
darkwolf523 2 points 1y ago
Same
cpv_91 15 points 1y ago
Your SM sucks.. We had one of those. So fucking happy she transferred, longest 18 months of my life.
emileeavi 12 points 1y ago
Heck, I'm pretty petty. I'm pretty sure corporate would tell yall not to allow them to put it in the trenta cup
Torirock10 8 points 1y ago
nah corporate would be like umm the customer always right <3
darkwolf523 2 points 1y ago
Baristas don’t have a saying In this matter.
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