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Starbucks Baristas: The daily grind

Full History - 2022 - 07 - 12 - ID#vxdvwd
15
Has mobile ordering becoming the norm affected your tipping? (self.starbucksbaristas)
submitted by melkeen
I’m a customer and sometimes forget but appreciate I can go back on the app when I get to work and tip. My coworker told me she never does. It’s crazy to me as she tips bartenders $1-3 per drink. I feel the need to tip a little more for the convenience of baristas having my drink ready when they are already slammed (I order 15-20 minutes in advance) I have been a gold member for 12 years and haven’t complained even if my drink is wrong because your jobs are HARD! Those morning rushes are insane. It really irks me that my coworker told me she doesn’t tip. Have you seen a decline in tips on mobile orders?
BreadfruitStrong9006 34 points 1y ago
as a $60,000/wk drive thru store, our tips average out to .70 cents/hour from cash and mobile order tips. so i would say yes, the decline is real. we get chump change (,:
lilmissambersue 17 points 1y ago
I've never gotten such awful tips in food service. I used to work at a dispensary and would easily get $400-500 in tips every 2 weeks (they put it on our paychecks)
Even the tiny ass restaurant I worked for, I would get at least $100 a shift.

I didn't realize how bad the tips would be at Starbucks. I work way harder here than at the fucking dispensary where I just told people what weed to buy lmfao
BlondeBreveHC 5 points 1y ago
Pre pandemic, we where making 150$ per week in tips, now it's barely 15-30$ per pay period ....it's crazzzzzy. I dobt believe tipping culture is coming back to sbux frankly and it is so insane co sodering the amount t of labor that goes into crafting the monstrous shit customers drink now
-zombie-squirrel 3 points 1y ago
Hardly anyone tips on mobile orders , I average ten dollars per paycheck for mobile app tipsand work 40 hour weeks. My store does around 50k in sales a week. Cash tips average a bit more at .60 per hour worked but it’s still super low for the complexity of the drinks we make. Most drinks my store gets have at least 5 modifications each
celloqueer 3 points 1y ago
Different stores’ tips can vary a lot based on their surroundings bc the stuff nearby affects what sort of customers are going to come at what time and how they’re going to behave. People who sit in the cafe seemingly tip better, likely because they’re not in as much of a rush and they actually see when baristas are busting butt whereas if you grab your drink and get out even if you have the best of intentions you’re probably not thinking about that. If your store is very close to a large hospital like mine was or other large & intense workplace you have regulars who get the same things at the same time and treat you right because you provide their will to continue on, whereas if you’re by a highway or something and get a lot of people who don’t value your location any higher than any other Starbucks, they’re not thinking about that. The different vibe of a customer base is why some locations barely get $0.50 per hour in tip distribution and some get like $2 per hour.

So like, I think mobile orders do hurt tips to baristas a bit but I think it’s more about how that coffee run fits into ppl’s lives, and a lot of people who primarily mobile order would probably just rush in and out of cafe or through the drive thru anyway and probably wouldn’t be high tippers on the whole regardless.
fordfuckass 3 points 1y ago
I really like your point about being near a hospital. I know our regulars who come in with scrubs on and they always get pushed further ahead in line if I can help it. I feel like they are more prone to tip as well because we have an understanding that we are both doing our job/ trying to get there on time with their lil treat. However any other mobile orderer does not really tip unless there's something I don't know about.
yungfroggie 1 points 1y ago
idk i work about 30 hrs a week and average $40 in digital tips on my biweekly paycheck, $20 in cash every week. it’s definitely not a lot but it’s something
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