Because Starbucks has always chosen not to have that as an option. Apparently it will be rolling out this fall or winter, though.

I've always thought it was because they think it will slow down drive thrus letting people take a moment to tip while in line like that. But pressure from unionization has finally pushed them into offering it.

I actually asked this question during the Union busting meeting. They say it’s to promote the use of the app bc people can actually tip on the app. The problem w that is everyone closes the app before the tip screen pops up, so few people actually realize you can tip on there. It’s extremely frustrating and takes tips away from us when people don’t have cash

I saw on the weekly update that they are going to implement credit card tipping in “late 2022”. I believe they were trying to update all stores with new PED credit card readers so it is a nationwide rollout at the same time

How will tips be split amongst baristas if tips are done with credit card or on the app?

But I found a tip feature on the app. You can turn it on or off. Under account, and notification preferences.

Yeah the amount of customers that tell me to add a dollar tip on their card and I have to tell them that I can't is sad. A lot of them want to tip but don't have cash on them.

We are going to have to get our tips taxed tho I don’t want that

it should be launching sometime this year

The problem with credit card tips is that they must be claimed.

Manager claims they are working on it but it’s delayed cut they need to change the whole pos thing and might even change the actual card machines, which will take a bit due to the amount of stores we have. Especially in our district

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