Hi, SSV here. I wanted to see if anyone could better help me understand “cash variance.”

We have issues at our store dealing with cash management, while a lot has gotten better we are still constantly having variances in our deposit details (both under and over… and wellllll beyond the $5 grace)

We use the “cashier report” to par/pull till after each ASSIGNED partner that handled cash.

At the bottom of the cashier report there is a “Cash Total” and “Total Due” that should be stating the total amount of cash that should be pulled (the finalized deposit amount) according to the system.

If you look in deposit details under reports in cash management, there is “system count” at the very top of each finalized deposit.
Usually, “System Count” on the deposit details and “Total Due” on the bottom of the cashier report are the same number, but what happens to make that number not the same if all the tills are correctly being pulled and input according to the cashier report?



Sorry if this is wordy, or doesn’t make much sense—hopefully I’ve articulated this jumbled up question in my head well enough for someone to understand lol