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Starbucks Baristas: The daily grind

Full History - 2022 - 07 - 18 - ID#w21agm
405
Update: I lost my position after being hospitalized. (reddit.com)
submitted by JustAnotherU-Hauler
darling2 486 points 11m ago
You do not want to work a job as stressful as Starbucks after any kind of hospitalization.
DirigibleUme 156 points 11m ago
Especially training, that is so stressful and overwhelming.
Sylvsyntax_ 52 points 11m ago
I attempted 4 months in my position as barista, got hospitalized, was mistreated in my hospitalization and barely was able to check myself out. And gave myself a week before returning to work. I still broke down crying before the end of several of my shifts and even with extreme doses of depression and anxiety meds and the amount of therapy I’m going through I’m still limiting myself to 20 hours a week max.
ih8yogurt 16 points 11m ago
I left because my manager had someone shadow me and nitpick everything I was doing
FLMFGGT 377 points 11m ago
Honestly, not working for this company is a blessing. It might be hard to hear right now but they don’t care about you. At all. And they’re letting it show from the getgo! Wishing you good luck recovering and finding employment elsewhere :)
[deleted] 1 points 11m ago
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luvduvbunny 302 points 11m ago
Starbucks isn’t worth it. I would find employment somewhere else
marilynmansonsbitch 94 points 11m ago
anywhere*
RailingUranus 3 points 11m ago
everywhere*
Deadrax502 1 points 11m ago
From my personal experience as someone who popped from job to job for a while Starbucks is the best place I’ve ever worked.
KingKyle801 1 points 11m ago
Let’s see how you feel in 12 years
JustAnotherU-Hauler [OP] 109 points 11m ago
I posted last week after being hospitalized before I could begin my training. I updated my manager as best I could, and was supposed to be discharged this week, but I just received a message terminating my employment.

I’m mostly just wondering what I should say? I understand that the timing couldn’t have been worse, and I’m not upset with my manager’s decision; I understand that the position had a schedule.

However, I still feel embarrassed, and I’m not sure what to respond with. I had really hoped that they’d be able to postpone my training.
Impressive-Coast-158 121 points 11m ago
You have two choices, really. You can either tell them that you'll be released soon and would like to go through training to complete the process of being hired. That would show interest and resolve on your part, and could help you secure the job.

The other choice is to simply find work elsewhere. I don't think anybody would blame you for not wanting to work in a place that dropped you while you were in the hospital. Personally, I just hope whichever one you choose ends up treating you well.
dreadheada 26 points 11m ago
if you want me tbh it’s bs. At least at my store training isn’t really something that is that big of a deal to the point where your manager needs to make an entirely different schedule around you. 9 times outta 10 your trainer baristas are already working & it’s as simple as a giving a few days heads up, “I’m scheduling training for these days” to their shifts and the trainers.

I personally feel it would be different if he had to make the schedule around an existing barista who had to call out for a couple weeks because of this. But even then it isn’t worth termination.

I’m really sorry this happened to ya and I hope your able take the time to heal & find a better place for you!
Impressive-Coast-158 11 points 11m ago
You're right, of course. Completely. Any boss that acts this way isn't one I'd ever want to work for. I only offered the alternative because I don't know OP's situation beyond what was described. In case they really need/want the job.
dreadheada 6 points 11m ago
I agree with you 100%, I’m not trying rebuttle I apologize if it came off that way. Was just trying to point out that OPs boss is making their hospilitization into something it doesn’t need to be. If i were the boss I would have just delayed the training, asked OP to contact me when they are discharged, and just given them a start time for a week or two from the day they were discharged. Gives everyone plenty of room to be flexible and get prepared.
evviiieeee 7 points 11m ago
honestly this depends on the store. when i was trained, they had a group of us assigned to one trainer to train us at another location, so if i missed that they would have to figure out whether or not to train me at my store with one of our baristas, or send me to that location again, it would be a mess. i’m not sure i agree with the managers decision but i definitely understand missing training being a very inconvinient thing
dreadheada 2 points 11m ago
ahh okay i understand that.
bigghostb00ty 1 points 11m ago
You guys are getting a heads up that you’re training on your shifts?
dreadheada 1 points 11m ago
LMFAO. I was the trainee not the trainor, but from what i talked to my trainers about yes they got the most part get a heads up.
TRoseee 33 points 11m ago
Did you ever do a first sip or sign paperwork? If so you were hired and this might be against ethics and compliance. This seems very odd to me, especially since it was something medical and you could provide all paperwork to prove it. If you haven’t had a first sip/signed paperwork then it’s totally different but if you did this becomes merky waters for sure. But i wouldn’t want to work for a place that did this to me personally.
JustAnotherU-Hauler [OP] 21 points 11m ago
I had accepted the position (using a virtual signature), but I had not gone into the store yet.
Hamchook 11 points 11m ago
A virtual signature is just as impactful as wet hand signature
NOTcreative- 0 points 11m ago
FMLA doesn’t cover new employees. You have to have been working for a certain period of time to be eligible. At least 12 months. Don’t count on ethics and compliance. It’s ran by retail operations.
goddessofwaterpolo 14 points 11m ago
As gently as I can put this, this job is not one that would be healthy for you recovering from anything that would cause hospitalization. I would really recommend working elsewhere for a while if you’re able - and if you really want to work at Starbucks, try again in a few months perhaps. They seem open to that. Best of luck in your recovery.
gabsh1515 7 points 11m ago
it's genuinely wild to me that they chose to fire you instead of postponing training. i'm confused by the mention of legality as well? i'm sure it could lead to a lot of mistakes to have you thrown in without training but that's easily resolved by postponing training... i had a coworker (diff company, no starbucks) get stuck abroad on her first week of training so she finished her training a bit later than everyone else in her cohort. wasn't a big deal! i'm sorry this happened and i sincerely hope you're not massively affected :( i know losing your income can be scary
morningchampagne 4 points 11m ago
Call partner resources, and ask them for help. I would be curious to see what they say. Starbucks normally doesn’t have a probation period. We terminate only for legit grounds for termination and being away for medical reasons, let alone hospitalization I feel is not likely a reason we can let people go.
quickthinxallthots 3 points 11m ago
reach out to your DM. this happened to a coworker of mine and she was able to get her job back. its inexcusable to fire someone because of circumstances outside of their control.
witcheselementality 2 points 11m ago
I actually had a similar situation. I applied, got the interview, and before they could even schedule me for training, I got diabetes and was in pretty bad shape for a couple days. Luckily it worked out for me. I'm sorry it hasn't worked out for you, but I do know you will find a great job out there. Good luck!
Latter-Guava-4734 1 points 11m ago
I would honestly run. I like my job right now, it’s getting me into school and the people are nice, but I remember your first post. Any job that is going to react like this to a future employee being hospitalized isn’t worth it. You didn’t plan to get hospitalized, shit happens and a decent human would see that and be understanding. I’m not sure if any other messages had transpired between you and the manager between your posts, but if I was the manager I would be really embarrassed to have just left you hanging for around a week, not checking on you or seeing if you had heard anything, how you’re feeling, etc. and then terminating employment because of something you had no control over when you tried to reach out and find some time to make it work. My original manager when I started actually had missed his first few weeks of training because he got COVID, so it’s not some unheard of thing.

If you really do want to work at Starbucks, try to find another store close by. I’m not sure if it would be flagged in the system, but if they bring it up you can just tell them that you were supposed to begin training at this store in July, but unfortunately were hospitalized and it did not work out. If you have any other jobs you are more interested in, look into those. Starbucks is really a stressful job, but what makes me not want to shove myself in the cooler is that there are people at my store who look out for each other, and my manager is understanding.
boxcarbrains 1 points 11m ago
I don’t see why they could find the hours on the schedule for the week you were hospitalized but not the week after, this feels like discrimination to me
NOTcreative- 1 points 11m ago
If your biggest question is what to say? Don’t respond at all. Not necessary. As to others talking about legality or ethics and compliance; unfortunately there’s nothing. Medical leave only applies to employees with a company for over a year. Just the world we live in unfortunately. The reality is the manager needed to fill the role asap and despite what other posters have said, to do training correctly, it has to be well planned.
JustAnotherU-Hauler [OP] 1 points 11m ago
I can’t respond to everything, but I did want to thank you all for your kind words and advice; it means a lot to me.

Just to clarify, I’m not upset with the manager—I respect her decision and was just hoping for a second opinion, which you have more than given to me. I asked about postponing my training, but it sounds like they won’t be training again until September, so I’m going to do what a lot of you said and take this as a sign.

Thank you again. This has been a stressful time for me, and I’m grateful for all the help.
[deleted] 1 points 11m ago
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Ordinary-Theory-8289 102 points 11m ago
What laws are there dictating that you can’t be scheduled without being trained?? 🤦‍♂️
radpandaparty 11 points 11m ago
It could be on the note of not letting people know when _____ is there or giving out the schedule since they haven't technically even started yet? I remember when I was training my manager wrote down my schedule for me, separate from the DCR.
Ordinary-Theory-8289 17 points 11m ago
What does that have to do with them stating that they “legally cannot have you work without proper training” that’s not true at all
radpandaparty 8 points 11m ago
I mean if you haven't done any training you might not even be considered a full employee, there are times when people get job offers and choose different opportunities
ThankfulWonderful 6 points 11m ago
If you have active partner numbers then you are an employee of the company…
princesskittyglitter 3 points 11m ago
> I mean if you haven't done any training you might not even be considered a full employee

it's an insurance thing. if you're not a full employee in the system, you aren't covered by their insurance, and they could get in deep shit if you were working and got seriously hurt
Ordinary-Theory-8289 2 points 11m ago
Pursuing a different opportunity is a completely different thing than “not being legally allowed to work without proper training” there are no laws dictating a companies training procedures. The things you keep referencing are completely irrelevant to this point lol
morningchampagne 2 points 11m ago
If they don’t watch the province or state related training within 2 months that might be true… I know in Canada we have several videos that are legally required but still you have 2 months.
Tvdrone16 64 points 11m ago
Honestly it's not worth it, I got an interview at a real coffee shop with reasonable hours and proper staffing, as soon as the health insurance for that kicks in I'm ghosting the bucks, it's just not worth it anymore, and it still won't be after the raises kick in, if they don't push it back again
looker009 57 points 11m ago
Find work somewhere else, everyone that works for Starbucks is basically a number. Nothing stopped the manager from scheduling training and that should tell you exactly how much they care about you
ambellinatherxqueen 48 points 11m ago
If you even care to, call the Partner Contact Center (1-888-728-9411) and let them know what happened
Only-Dog7316 39 points 11m ago
Agreed. Call Partner Resources. Perhaps you could restart with another store.
cecicoot 8 points 11m ago
Absolutely contact partner resources! If this manager did this to you before you even started then chances are they probably pulled something like this with other partners.
Assiqtaq 37 points 11m ago
What a bunch of losers. They could easily finish your training if they wanted to. I would honestly consider this a bullet dodged. This is a red flag moment, they would not be good employers.
pandora30012 14 points 11m ago
dodged a bullet
promisestorm 13 points 11m ago
i know people are telling you that it’s better off this way, and that it’s not worth working for the company but i just wanna say that this is so shitty of your manager and i’m sorry you didn’t get the opportunity to start working. job searching rn is hard so securing one always feels good, only for this to happen, is frustrating. im sorry, id def try to report this because it’s wildly inconsiderate and maybe try to see if you can start at another store if you wanted to.
M_Karli 10 points 11m ago
If you can be fired, then you were already hired…couldn’t this fall under wrongful termination or depending on what you were hospitalized for, against the ADA? Assuming you’re from the US.
Starbucks_IVF_MAMA 5 points 11m ago
OP needs to contact an employment lawyer!! Might get a nice payout.
looker009 3 points 11m ago
At will employment, no contract. As such no wrongly termination. Only way it would be wrongful if they fired her after she asked for accommodation for disability and they fired her instead.
Enkeria92 5 points 11m ago
Even at-will employers can terminate wrongfully. At-will means we can terminate at any point for any LEGAL reason. We cannot terminate an employee based on a protected class or anyone who has a reasonable accommodation with the company.
looker009 2 points 11m ago
What accommodations were violated?
Enkeria92 2 points 11m ago
I’m not saying there were any. I’m literally just giving examples. OP needs to contact the PRC and possibly an employment lawyer.
Swimming-Fee-2445 10 points 11m ago
Listen, there are other jobs out there. Maybe you thought this was going to be a great place to work. But I can assure you, it’s busy, it’s stressful, and it’s very exhausting work. You barely get to have conversations with your co-workers because it’s super busy on the floor, so there isn’t much chance of finding true friendships either. If you just got out of hospital I would not think this would be a good experience for you. I’d say cut your losses and go somewhere else.
scorpioxqueeeenn 9 points 11m ago
this is horrible especially since my manager will put training on hold if needed and just have them train when they get back
sirencursedwithrage 8 points 11m ago
um wtf lol why didn't they just push back the training sxhedule then
dumb
mrcupcake18 7 points 11m ago
Dude I am so sorry! Big virtual hugs from me and don’t feel embarrassed, I don’t know if you remember me saying so in you’re post last week but I will say it again. You did everything right and it’s just so bad that they would do this knowing this is something out of your control AND you can provide all the necessary paperwork. If you want to fight for this job that is up to you but I would not blame you if you found work elsewhere and personally I would especially if they are doing this to you
ayakowantsmemes 6 points 11m ago
If this manager wasn't willing to postpone training, then I can only imagine what kind of nightmare scheduling issues that store has. You could have dodged a bullet
evviiieeee 6 points 11m ago
honestly i can see both sides here. although it’s very unfair for the manager to fire you over something you can’t control, some stores are also insanely understaffed and this manager might need someone able to work immediately so pushing off training to an undetermined date simply isn’t an option. i do believe they should’ve hired someone else for the time being and let you train when you were ready, though. i’m sorry this happened, maybe call partner management and explain the situation to see if you could start at another store?
Eman_barista 6 points 11m ago
Damn that sucks :/ I’m not saying you lost an amazing job but working for Starbucks is an experience that honestly challenges you. Thankfully I haven’t had a day where I thought about quitting but there are days where I’m just stressed mainly because of the customers and not the work itself
Boring_Peace_675 6 points 11m ago
Take care of yourself and you’ll see this a blessing in the long run. Starbucks doesn’t care, and it’s hard to leave once you’re in it because of health insurance. But this company won’t care if you’re in the hospital, if your mom dies, if anything terrible happens.
Ven7Niner 5 points 11m ago
There is no legal reason you can’t go on the schedule. Your manager is lying to you.
Enkeria92 3 points 11m ago
You need to contact the PRC (1-888-728-9411) and tell them what happened. If possible, I’d also contact your DM as well. If you are medically unable to work, and I can look in the partner guide, I don’t think they can legally terminate you.
sleepygirlofficial 3 points 11m ago
Even if you had started and then got hospitalized, they probably still find a way to terminate you. Starbucks is not a good company nor do most stores/managers actually care about the employees. They’ll run you into the ground then just discard you when they’re ready. If you really want to work there, contact the partner number and let them know the situation. They might direct you to the district manager for assistance. I think I saw someone mention that you could see if it would be possible to send you to another store after you’re better.
BeardiesRule112 3 points 11m ago
Thank your lucky stars
eddiespaghettio 2 points 11m ago
Starbucks fucking sucks. The only redeeming part about working there was the people I worked with.
Jaaayrodney 2 points 11m ago
I’d work somewhere else, Starbucks isn’t worth it. It’s a high volume of stress that’s not needed. I’m just working til I get the “we have to let you go” lmfao. Sad to say but it’s just a job 🤭
kimchichii 2 points 11m ago
Breh, if you’re in the US, I’d check in on the ADA laws.
Bryancreates 2 points 11m ago
Yeah. This sucks and I’m sorry your going through it. But it’s hard as fuck and even tenured skilled partners quit because it’s so fucked up. Consider this a gift because maybe you can find something more accommodating with your skills.

Edit: I change my answer since I read more comments. They could easily have postponed your training since you haven’t started yet. I don’t know what’s it’s like for management now, but maybe having too many partners who are in the system but not actually working affects theirs performance review. Also managers are people struggling with a million stuff, and many of them suck, and many try to so hard to do good they fail. Their own bosses chew them out over anything, then they see their bosses get fired. It’s the opposite of a perfect system unless you get into a decent groove with a good team.
Praxlyn 2 points 11m ago
this isn’t what you wanna hear, but the stress wouldn’t be good for you while you recover, you avoided a horrible manager as a bonus!! but id look somewhere else for now
sani_anra 2 points 11m ago
This is really stupid, but it’s not worth trying to combat. You deserve better, get well soon if you aren’t already!
too3dgy 2 points 11m ago
Now I'm wondering if you're my trainee 😳
Lightheaded_gamer 1 points 11m ago
Take this opportunity to heal before getting back to job hunting. You can always get another retail job (or apply to another starbucks).

I know this feels stressful when losing a job goes on top of being hospitalized. This type of thing youe former manager did is a retail thing, not just starbucks. When retail managers see that you can't provide any of the "time to do work" regardless of the situation, they will make a decision thats best for the store even if it means letting you go. I've witnessed alot of retail managers I worked for tried to push my medical boundaries when I fallen ill or make it out as if my injuries was an annoyance. For some I never took it personally because I can understand what goes on on their end but the feeling is still shitty and no one should feel as if they are a burden because something happened to you.

I hope you have a speedy recovery.
Suitable-Success-484 1 points 11m ago
Have you had time off before or is this you’re first absence ? And are you through you’re provisional time ?
shrek2thesqueakual 1 points 11m ago
Yeah, this is the company that forced me to finish my shift instead of seeing a doctor after getting 2nd degree burns in the first hour of my shift. You are dodging a bullet.
muthafackin_g_420 1 points 11m ago
fuck starbucks, that job made me relapse so many times
vietlazed 1 points 11m ago
Damn that is toxic store with no support from beginning 😱
highriskdriver 1 points 11m ago
“I am not sure that I will be able to continue with your employment,” and then “please let me know if you need anything else I truly wish you the best.”

Oh fuck off with that bullshit. First they aren’t sure and then it’s I wish you the best? Take a venti up the ass or try actually caring and being flexible. Staffing and training issues aren’t going to go away just because one person didn’t make it the entire first go around. If anything the company is going to lose MORE money by doing this all over again and not being accommodating.
Minute-General-2090 1 points 11m ago
right there, you dodge a bullet... I suggest finding a job where they work with you and are bit more compassionate
reddskeleton 1 points 11m ago
I wouldn’t even reply. Let them twist in the wind a little bit while you go about finding a better company, large or small, where they treat people with a little more compassion.
Nemoitto 1 points 11m ago
Please watch this, because it’s true.

https://youtu.be/loPPLyG__jY
NebraskaBlueDot22 1 points 11m ago
I had to leave my position at a Starbucks to go to the hospital and go to treatment. They didn’t terminate me, I called the parter information number to get my tax information and they said my status is “separated.” So maybe you could leave on similar terms as I did and that way when you are ready you could return if you wanted to. However if you feel ready now, then maybe advocate for yourself to keep your position.
Glittering-Office-36 1 points 11m ago
This seems like a valid and respectful message, like they say just bad timing and it won’t work out. I hope you recover well.
insertusernameplease 2 points 11m ago
Could they not just…Extend their training schedule?
[deleted] 1 points 11m ago
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5ilver3ch0 1 points 11m ago
this was a sign, i’m really sorry that you had to experience this. it’s totally unfair, but i’m happy for your sanity
bee-kin_d 1 points 11m ago
I got fired after breaking my leg. Welcome to the club! I work at tarbucks now and make more money
philosopher_cat_lady 1 points 11m ago
Same thing happened to me at a job one time
Elliotisnotokay 1 points 11m ago
Trust me as a former 2 year partner, you dodged a bullet, that manager would be horrible to work for. Reapply in the future when you're healthy again you'd even most likely get a different manager
RubySapphireSage 1 points 11m ago
Training literally did nothing for me , they put you on bar and your own your own
Designer-Hunter-70 1 points 11m ago
Starbucks is not worth the hassle. Just focus on anything else other than them and Starbucks in general. You'll find a way better job
Complex_Imagination9 1 points 11m ago
Like everyone else has said, a true blessing not working for this company. However, if you are passionate about maintaining your position you are technically a partner even without your training you could be protected under FMLA. So if this position is that important to you I suggest you reach out to your DM, and ask for the number to Sedgwick. But as everyone else has said, you’re not missing out on a great opportunity here. Company still hasn’t raised base pay, very stressful/toxic work environment, and look at how your separation was approached…a text message. They couldn’t even take the time to call you.
myredditusername919 -4 points 11m ago
this is illegal
rszdemon 7 points 11m ago
It’s not illegal. Starbucks is an at will employer and can fire for any reason they want as long as it’s not discriminatory. When it comes to medical situations, it’s very clear cut what you cannot fire someone for. Being gone from work for an extended period of time without requesting it prior, nor taking an LOA is grounds for termination at any job ive worked at.


Does that mean OPs manager is in the right? Absolutely not, and they can go fuck themselves for being such a piece of shit. its not like the barista trainers sat there and trained nobody for the days OP missed. Unless she hired and trained someone while OP is gone, its a very stupid idea.
Alternative-Put4708 -2 points 11m ago
Would you want to jump right into a position you know nothing about immediately after being in the hospital?
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