today has been one of the most stressful shifts by far. any busy shift can be stressful but not this kind of stressful where you’re not only focused on drinks but focused on correcting your coworkers around you and also doing the majority of tasks that should be a shift’s task.

so my store is a 5 person peak, including the shift. 3/5 were fairly new, one of them barely finished training last week. the remaining two of us know our shit through and through and always keep up on everything. however, my other coworker had to leave early, leaving me with a coworker who is really slow and takes forever to make one drink, a shift who hasn’t worked at starbucks for decades and also has no idea what they’re doing, and a fresh green bean who just transferred to the store.

nobody at the store likes the new shift because she is just the worst at managing everyone and never gets anything done (but has the audacity to criticize the closers for no reason and lie about things they did wrong just so she has smth to report, but that’s a story for another day). however, the slow coworker is constantly disrespecting her to her face and criticizing her saying “shes a shift she should know this.” and yes i don’t like her either but she’s still a supervisor at the end of the day and if she tells me to do smth, i’m going to do it cause it’s my job. however shes criticizing her in front of customers, very loudly on the floor and it’s like girl you don’t even know what YOURE doing. i’m going through drink after drink while she’s still working on one and she’s been working at starbucks for almost 3 months now.

today i made the slow coworker work on mobile orders since those are ones that can somewhat be worked on slowly. she gets nothing done and constantly stops what she’s doing to talk. like if you’re going to converse with me, at least do smth. don’t stand there and talk when there’s a queue of drinks waiting to be made, a line out the door, and customers crowded around the bar.

and the shift doesn’t restock, she doesn’t do anything efficiently so i’m running between bar and restocking so that we have backups and sufficient milks. i’m also doing the pile of dishes in the back so we can so said restocks and clean up in the back a little bit. then she assigns me to reg when she goes on break like i’m not the only one working who can make drinks efficiently. she also didn’t sent me on my break until my shift was almost over and was questioning my knowledge of recipes for iced coffee and other things when she doesn’t even know them.

the slow coworker also BERATED a customer for daring to ask her for water at the handoff area and was sternly telling her that she needs to go over to the register and ask for it until i jumped in. i apologized to the customer and told her that when a customer asks, just get it for them unless it’s a paid item and then told her to grab that water. i felt bad for telling her off in front of the customer but she was being so rude to her and it’s just an ice water and there’s only two drinks on bar and it’s not like she was doing anything anyways smh. then she proceeded to loudly say “i just don’t like it when customers ask for things at the handoff area.” GIRL TOO BAD FIND ANOTHER JOB THEN LMFAO. like i get it it’s so annoying when they ask for things after the fact but like just get it for them it’s not that hard, it’s your JOB

the shift also always makes customers feel bad and is so condescending towards them, esp when they don’t seem to know smth. she’s so rude and acts like they’re stupid when it’s a valid question or concern. even when it’s not valid, just answer it kindly and move on jfc. she acts like she’s talking to a child and i would be so upset if she talked to me like that… oh wait, she does!!! i get so annoyed because i’ll have like one question and she’ll act like i’m a toddler who doesn’t know any better. she also has no boundaries. like today i was standing at the handoff plane helping a customer and i feel smth like right under me and she’s reaching under me to grab the sanitizer and her head is right THERE and i go “what are you doing” and she goes “sorry, i just need to grab smth” like you couldn’t have waited 5 MORE SECONDS for me to move. if she needs to do smth in my space, she’ll push me out of her way or push her way in front of me by reaching.

every time i work with the slow coworker and this particular shift i get so stressed out and i’m constantly doing a million things at once to keep it all running smoothly. like it’s just the disrespect at this point and that i’m treated like a child constantly by this shift.

anyways thank you for listening to my rant. i’m thinking about bringing these things up to another shift or even my sm because i know some of these behaviors are not ok and need to be corrected, esp the ones dealing with customers and creating a toxic work environment