Starbucks Baristas: The daily grind
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rules about managers changing schedules after they’re posted? (self.starbucksbaristas)
submitted by gabbysafari
hey guys! is there an official set of like guidelines anywhere about how managers are able to alter your schedule after they’ve already posted it? recently my asm changed one of my shifts to be longer after i made a comment to them about needing more hours (since hours are getting hella cut rn 🥲) and they just randomly made one of my already scheduled shifts longer. they didn’t notify me whatsoever about the change but it was still like 2 weeks out from when the shift was, so it didn’t catch me off guard or anything. but still… anyone know what managers are and aren’t allowed to do in regards to changing already posted schedules?
Spiritual_Resource36 6 points 11m ago
After schedules have been posted, they’re not allowed to alter the schedule any further without communicating it to you in some way or another. Perhaps the ASM thought you were fine with one of your shifts being longer because you said you wanted more hours? Regardless, it’s not your job to constantly check if your shifts are changed after they’ve been posted.
Depending on your state, there are also other laws attached to how/when/if managers can change your schedule like that.
Depending on your state, there are also other laws attached to how/when/if managers can change your schedule like that.
HamburgIar_ 2 points 11m ago
Do you have a resource that validates this?
Spiritual_Resource36 3 points 11m ago
On the back fridge where our schedule is posted, next to all 3 weeks worth of schedules outlines manager expectations when creating the schedule, that it’s not your responsibility to find coverage when you’re sick, and lastly that any changes in the schedule after it’s been posted must be communicated from SM to partner. Can take a pic for you when I go in tomorrow.
HamburgIar_ 1 points 11m ago
Nice. Pic isn't necessary. I haven't been able to find anything that states a manager had to communicate changes to partners once it's posted. Much appreciated!
Spiritual_Resource36 1 points 11m ago
Ah yea it’s definitely a thing! Also I’m not sure which state you’re from, but lots of states will also have local laws pertaining to how employers can schedule their employees and communication of any changes.
Frequent_Cup5489 1 points 11m ago
hey so my manager did something similar to what op said, and when i asked why my shift was changed and what i can do besides offer the entire thing to someone else they just told me to offer it. do i tell someone if my sm is doing schedule changes like that that aren’t technically allowed?
Spiritual_Resource36 1 points 11m ago
If the manager constantly does this (meaning that they create a schedule and continue altering it without further communication), start documenting it under a paper trail. Once you have sufficient proof, I’d go to ethics and compliance. My first manager actually got fired for doing this to partners as well as one more issue that Starbucks didn’t like either.
Spiritual_Resource36 1 points 11m ago
Hey! So it’s technically allowed - as long as they communicated the shift change to you. For example, say that you’re not scheduled at all tomorrow. Then all of a sudden, you get a call from your SM that you will be scheduled for tomorrow. This is allowed (under Starbucks rules).
Exceptions to schedule changes: if they didn’t communicate it to you, you can’t get in trouble. Texting isn’t an approved means of communication so you also can’t get in trouble for not checking your manager’s texts if they try to inform you of schedule changes that way. Lastly, local laws take precedent. Some states either don’t allow this schedule alteration and/or you get overtime pay for the schedule alteration. Hope this helps!
Exceptions to schedule changes: if they didn’t communicate it to you, you can’t get in trouble. Texting isn’t an approved means of communication so you also can’t get in trouble for not checking your manager’s texts if they try to inform you of schedule changes that way. Lastly, local laws take precedent. Some states either don’t allow this schedule alteration and/or you get overtime pay for the schedule alteration. Hope this helps!
Frequent_Cup5489 1 points 11m ago
so what happened was i picked up a shift for 3:15-8pm on monday next week, and yesterday it got edited (without any communication) to include clean play. there was originally another shift for 8-10pm also available that day but I didn’t claim it, and she just added that time and 30 more minutes. i messaged her saying I couldn’t do the extra time and she told me to give up the shift, but if no one else claims it I have to come in, even though i dont technically have availability for mondays (just knew i would be able to do the shift i picked up)
Spiritual_Resource36 1 points 11m ago
That’s not on you at all if SM didn’t communicate shift change. At this point, there’s not much you can do about it. In the future, I’d take pics of the schedule whenever it’s posted and go off of that - if there’s any changes on PartnerHours app, you can always claim you don’t have the app on your phone. This way, there’s a paper trail if you ever need to report this to ethics and compliance.
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