bottle_blonde69 10 points 11m ago
yeah we’re supposed to be rotating you around positions throughout the shift. I’m a mid/closing shift and i usually will not put a new barista on bar when we are insanely busy, but towards the end of the night (like an hour or two before close) i’ll ask green beans if they want bar time and will give them it if they want it since we don’t have as much traffic at night. or if it is a little busier and it’s majority mobile orders on cafe/mobile bar, i’ll give a green bean bar time since they have a little more time to make mobiles. there are plenty of ways to give newer baristas bar time so they definitely can figure out a time to give you bar time.
i would talk to your SM about the shifts’s attitudes and behavior with you
chipqueen2532 10 points 11m ago
hop out of there ASAP. My first store was exactly like this but it was the SM that was the driving force of shit like this, not the SSVs. if you wanna give this store a shot, have an honest conversation with your SM and ask if they would mediate a conversation between you and all or some of the shifts at some point so you can get on the same page expectation wise. if they refuse or if things get worse, run lol
dystopidrip 2 points 11m ago
i definitely think your shifts approach to criticism is a huge issue and should be addressed, giving power trip vibes for sure… however, not to play the devils advocate, but i’m an opening shift and i will say that a big thing we stress is aces in places for peak. i have this issue continuously with not being able to find the time to develop certain partners and i do feel really guilty about keeping them in the same spot for a majority of their shifts, but giving them time to practice affects drive times which in turn upsets our sm and stresses the rest of the team out. i’m not doubting it could be your shifts just being crappy, but starbucks does take drive times ridiculously seriously (at least my store) and it’s hard to find that time. they definitely could help you get experience in the early morning before peak though. i definitely wish it was easier to give time for new partners to develop and i think it’s shitty that it’s structured that way. if it’s not outside your availability, i would recommend asking for some shifts in the early afternoon when times aren’t as stressed and volume isn’t as high. or request to be on bar before peak. for me personally, i feel like warming is the less difficult version of bar, and getting efficient on warming was what helped me be efficient on bar. it’s less brain power but similar volume and you have to sequence
Iprobablyhateyou4 1 points 11m ago
That reminds me off today where I had a trenta cold brew, 4 pumps hazelnut, 7 vanilla, and extra extra extra heavy cream. The shift dtoing said why isn’t it letting me do the 4. I said it’s standard and she said no it’s not, it’s 7 pumps and kept telling me I was wrong. She’s been here 6 years.. I’ve only been here for 6 months and I know it goes 1 for tall, 2, 3, and 4 for trenta.. I often feel like you do, I’m just trying to suck it up until I’m done with college. Sending hugs and best of wishes to you, you’re not alone with this 💕❤️
she_who_walks 1 points 11m ago
It sounds to me like you’re in a very toxic store…. I’m a 5 year partner and an SSV: none of this stuff should be the norm for any Starbucks. In my own experience, this comes down to your SM, and often the DM and how they choose to run things. My first store was incredibly stressful, exhausting and often downright miserable. I transferred to a new store and have a completely different environment. We have a Shift team that actually works together and is willing to talk, compromise and have open conversation about things that are “not standards”. We’re willing to take ownership of mistakes because our manager does not belittle or punish us for them; she herself is willing to admit when she doesn’t know things or messes up!
If people are lying, CALL. THEM. OUT. if they want you to follow a “standard“ and you’re uncertain about it, I suggest asking to see the official Starbucks communication/ recipe card/ resource that teaches that standard. If they can’t show you that what they’re saying is legit, why should you have to follow it?? They could be making crap up!! Also familiarize yourself with those resources, go through the resources on the iPad and find the information and hold them to it!!
Additionally, your shifts need to do better with rotating the floor. It’s unfair to leave somebody in any position for too long. Each position is exhausting in different ways; rotating the floor keeps people from burning out. I try to never leave someone in a role for more that 2, 3 hours tops.
Checking out before you leave is best practice, you do need to check out with them but that does not mean you have to stay to finish a task. Some people like to stay because they want the extra hours but if you need to leave on time, stop what you’re doing and go to your shift. Tell them you need to go, your shift is up and you need to check out with them. You should not get in trouble for leaving at your scheduled time.
Shoot me a DM if you have any questions or need help. I’d be more than happy to help locating any of the resources you might need, or anything else! Good luck!
awkward_cat_man_ 1 points 11m ago
Dude I have a barista a BARISTA gaslight me. And everyone really. She like watches everyone on bar like a hawk. Did you put this in? Did you do that? Like second guessing us. Safe to say no one likes her and she gets all the easy work too. So annoying. And I’m not new either. And my mental health isn’t all that great right now so one day I may snap but in reality I won’t lol
biggyfishy 1 points 11m ago
I would talk to your SM it seems like your being treated very disrespectfully, try if you can to find actual Starbucks policy’s that are being violated and site those in your conversation with them (there’s a lot of policy’s that talk about creating a warm welcoming environment) if the SM is not receptive talk to your DM or report the situation to ethics and compliance (if you look up Starbucks ethics it should pop up)