My recommendation is to get your accommodations on file. Unlike what many management believe you are entitled to time off to manage your chronic condition as part of the ADA.

You'll get paperwork from Starbucks and from your doctor to submit back to Starbucks. Then, in almost every state as far as I remember, you have access to 12 weeks worth of (unpaid) leave that can be taken intermittently to care for yourself.

It's very much reasonable.

5 year SSV here and I'll chime in. First, I'm sorry you have a disability that affects your mobility, as someone who has lived with chronic pain in the past I have the utmost empathy for your situation. I also want to say that pulling yourself out of homelessness is a real feat, and not having a bed to sleep on is probably making your situation harder, so you have my respect for your constant work that you're putting in to fight the shitty hand you've been dealt and better yourself.


However, you have a job at Starbucks, that job is not just a commitment to the company, but to your team and your leaders. If you have a disability that doesn't allow you to fulfill your role, I would ask yourself if this is the job for you. Obviously I don't know your story, and you were vague about your disability, but Starbucks is a physically demanding job, and it sounds like it might be aggravating your disability to the point where you feel like you shouldn't have to come in when it's flaring up. I agree with you, you shouldn't have to come in when you're having a flare up that makes it so you can't work.


But when you work for the company, and your name is on the schedule that represents a contract between you and the team. The contract states "I will be here at this time for this amount of hours" When you aren't there and you don't give adequate time to find coverage, things get thrown into crisis mode, people on their days off have to be called, hours might be adjusted, mobiles might get turned off, cafe might get closed (if you're at a drive through) Which then in turn affects how much labor the store earns from corporate, making following schedules feel even tighter. But in the moment for the partners that are there because they can fulfill their contracts, their day and life just got significantly more stressful, as they're down a person. Your coworkers are all people too, and they all deserve to have the highest quality experience working for the company that they can. And someone who is consistently unreliable brings down the partner experience for the entire team, as they're all left scrambling every time there's an unexpected callout. This isn't to say it's your fault, or to lay blame or have you feel bad about yourself, it's simply what happens when there is constant callouts at a location.


Perhaps you can work with your manager to find an accommodation, perhaps your schedule could be adjusted so that you don't work Sbux more than 2 days in a row to alleviate stress on your disability. Hopefully you can find a solution that allows you to care for yourself and continue to work. But if you can't find something that allows you to work the shifts you're scheduled, I would ask yourself "Is this the right job for me?" And it's okay if it isn't. It isn't for everyone, it's demanding physically, emotionally, and mentally. And I would also try and see the other partners experience from a place of empathy. They're supposed to be your team, the people you stand shoulder to shoulder with and you should be doing everything you can to support them. If you don't see them that way, then maybe the team isn't right for you, because you really do need a solid team around you when you're working in a job like this. A few bad apples can really spoil the bunch, I know. I've worked at stores with mean SSV's and I've worked for horrible managers, and they've made my life at the company hell.


I hope this helps, I can understand why a SSV could be frustrated, and maybe they're not having empathy for you, but you should also try and understand why they might be trying to convince you to not call out.

I have it on file I layed out all of my issues and asked if they needed docs notes during the hiring process, also and had them ready during the interview they knew what was up when they hired me. To the point where the store manager and I both knew like we're are gonna test this and see if I can still keep up I haven't dropped the ball yet so I'm just baffled at this point on the shit I'm getting from the ssv

These replies reak of abelism & a huge lack of understanding

i feel like a lot of people are somewhat misdirecting their anger at you and not at management and starbucks as a company. while i agree that it is still your responsibility to cover shifts and provide notice of when you need to use time off, isn’t this something management knew about? isn’t this something in your employee file? if they are scheduling you more or asking you to do tasks that aggravate your chronic illness, how is that OP’s fault? the ADA states that employers must make reasonable accommodation for employees with documented disabilities. what id do is ask your shift or whoever is leading to put you somewhere lower stress to make you best accommodated when you think you might be having a flair up, but i’d also look for employment somewhere else that would be more accommodating (maybe somewhere you can work from home? if needed) because honestly it sounds like your management has just stopped caring as much for you. unfortunately, i think there’s little you can do about that

As a former SSV, we do not always know about accommodations. This is up to the SM to let us know (reasons are not required to be shared). If a partner said I have accommodations, I would allow it and then talk with SM. Trust but verify. BUT if you have them and SSV is not responding to them, call the helpline. Get SM and DM involved. This could be a lawsuit against store because they are against disability act.

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You can request a world-place accommodation, but you will NOT be granted permission to not come in for scheduled shifts with no repercussions.