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Starbucks Baristas: The daily grind

Full History - 2022 - 07 - 23 - ID#w69vxo
7
i drank faucet water inside of the restroom (self.starbucksbaristas)
submitted by covenhunter
hi there, im a partner from philippines

ik its common for us to drink faucet water but the reason i did it is because im having a hard time adjusting to the aura of the partners. what's making the work flow difficult are the partners tbh. I couldnt have the capability to have a water break on shift while doing CSP routines, so I asked to do restroom for a moment.

I drank water from the faucet (doesnt taste good tbh but its the only thing I have atm) and I stayed in the restroom for good 5 minutes, just sitting on the closed toilet bowl and staring at the floor into nothingness. I'm trying to recharge, it's just not enough though.

im a quiet person (introvert but gets noisy when comfortable) and my partners seems to be very bothered by that fact and they mock/tease me for being quiet (while im sure i do pretty good at my job as a trainee and even interracting with customers). I dont really have anyone to talk to about this issue and I cannot possibly talk about it with my SM bcos my SM loves noisy chatty ppl so I dont think he'll ever think about my frustrations.

I've cried a lot about it. I just wanna work and do well at my job, but the partners seems to be making my shifts horrible. I just got home and all the nosy partners I dont like were in there and I have a shift tomorrow too and im just exhausted.

The fact that they are bothered/felt offended that I don't talk much is just weird. It's the first time I witnessed something like this. I always listen in conversations, I dont make fun of anyone nor have the desire to and I dont make insensitive jokes??? I don't know what these people want from me, I'm trying to adjust and be comfortable but they make it so uncomfortable for me and im left w/ no progress.

PS. hey guys! ik how gross it is to drink in a faucet and like have a quick glass 😭 trust me i know and i couldve done it anyway but i was having a really tough time that they would even make jokes about whether if im tired or not and i just dont want to be seen having a quick break and i just really needed the comfort of being alone because i dont have anyone to talk to at work and it sucks so bad
lilmissambersue 10 points 11m ago
I had to work at a drive through because our store was closed. The partners there were so cold and rude, would try to ignore me if I had a question. I would just keep asking until they answered me lol

They would talk shit about other partners on the head set. Veeeeerrrryyyy clique and weird. The morning crew hated the night crew. It's a dramatic, toxic environment. I cried TWICE at that store. That is the 3rd time I've EVER cried in my 20 years of working any customer service job. My store is amazing the store I was trained at was amazing.

Starbucks IS the place for you, you just work with people who are awful. This SHOULDN'T be so normal. If they keep treating you like this, look to transfer. Not all stores are like this. The answer is not "welp, guess starbucks isn't for you. Quit and move on" We all need to be more vocal and advocate for ourselves (myself included) when the work environment is toxic . This isn't middle school. People need to get written up or fired. Managers should stop being so complacent about shitty team members.
covenhunter [OP] 3 points 11m ago
thank u, i love me some encouragement here

also, my partners keeps on asking: "are you sensitive?" it makes it seem like being "sensitive" is such a bad thing?? arent all of us sensitive?? we just get pissed off bcos they say stuff that wasnt nice to hear lmaoo.

imagine partners saying insensitive stuff and when u get affected, they call u "sensitive". Like?? they make the word look so bad it's as if being called like I cant do this job.
RavenMcG 10 points 11m ago
Honestly sounds like Starbucks is not a good fit for you.
covenhunter [OP] 5 points 11m ago
i love making drinks but the partners in my store are just kinda toxic, just sharing
Necessary_Low939 4 points 11m ago
Stand up for urself. If u don’t, no one will. And don’t drink water from the restroom man. Id drink it from the sink near the bars or coffee station but never the sink in the back or washing hands or bathroom
covenhunter [OP] 1 points 11m ago
its a tough time
Necessary_Low939 1 points 11m ago
U will get better don’t give up!!
Visible-Caregiver-31 3 points 11m ago
wala ba pong ibang sbux sa lugar niyo na you can transfer to? or kung gusto niyo po yung store niyo i suggest reporting it to your DM instead of your SM so that you can work together to fix the issue. kaya mo yan bes, you just have to find the right person and the right place
covenhunter [OP] 5 points 11m ago
malalayo na po kasi yung mga sbux sa other places eh :(( the one im close to rn is kung saan ako nagwwork. also medyo natatakot pa ako magreport sa DM kasi most probably they'd want to know why umabot sakanila ung report and hindi dumaan muna sa SM and ofc, malalaman ng SM bakit din.

and yes, thats true, I just need to find the right person and the right place. okay naman ang sahod pero physically and mentally frustrated and drained naman ako, i feel like my salary is gonna be for therapy lmao
Bellaboo___ 2 points 11m ago
This. I’m a new bean and my training store is veryyy cliquey. I had a lot of the SSVs be rude to me to where I’d cried after my shift. Some of the baristas didn’t help either. I was close to quitting.

Therapy is teaching me how to let things go and when to use my interventions (deep breaths, positive affirmations, walking away from situations where I know they will trigger me) before I reached that point of anger or frustration.

My last straw was when a barista went to the SSV to “correct me” because I made a mistake of giving out orders when they weren’t completed. The SSV reprimanded me rather than making it a teaching lesson. Came to find out they are BFFs.

It wasn’t until after I advocated for myself and went to another lead and explained the situation and told them how it made me feel. The SM had a stern talk with those SSVs and my shifts have been better since (thank God).

My point is, sometimes we need to be our own advocate. Someone wants to help us but we can’t be helped if we don’t speak ourselves. Don’t let these people try to hurt you and break you, always how amazing you are. You’ll get through this, but don’t be afraid to speak yourself.

Best of luck friend 💛

Edit: Wanted to write I’m sorry you’re going through this. I hope it works out. You aren’t alone!
Mea-fae_Owl73 2 points 11m ago
First of all I’m sorry you are going through this. Second, taking a water break (a quick drink of water should not require more than a minute) is doable. If you are in a planted position ask your SSV. As an SSV I absolutely let my partners go take a drink in the back room even during peak. We all need to stay hydrated. The USA has terrible water and no one should drink from the faucet since we have access to filtered water.
Hang in there. I try to make everyone in my store feel included by getting to know them right away. I ask a million questions (I warn/ask people as well in case they don’t like being asked so many questions). If partners aren’t trying to get to know you maybe you can ask them questions about themselves. You should have to but it may help your situation.
Perfect-Leadership58 2 points 11m ago
you should transfer if you can ): i also tend to be more quiet and just listen in and no one bothers me for it, at least not to my face. it doesn’t matter what the job is, having toxic coworkers will always make it suck, i hope it gets better for you :)
Sufficient-Box-5600 -2 points 11m ago
Just deal with it eventually they will stop just keep grinding making that paycheck
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