Partners who are anti-union: why?(self.starbucksbaristas)
submitted by throwaway1209340987
I have heard a lot of people voice their opinions on why we need to unionize and what the benefits are. I also know there are plenty of anti-union people (not counting corporate), but I have never heard that side of the argument other than a dislike of union dues. Partners who are baristas, barista trainers, and ssvs: if you have voted or would/will vote against unionization, what is your reasoning as an individual?
sirencursedwithrage28 points11m ago
personally, I'm Switzerland. for now. partially because I don't really understand what a union is and what it does. I want pros and cons. I don't want to just hear all the corporate anti-union propaganda, and also only the partners who are in the boat of "x shitty thing and y shitty thing will change if only we unionize!!1!!" but that's all I hear. I want unbiased information on it before I have an opinion.
throwaway1209340987 [OP]4 points11m ago
Same here, hence this post! It seems like there *has* to be something in between. Unions sound super great from most of what I’ve heard but I also don’t want to jump headfirst into something that is too good to be true. Definitely need to make an educated decision, if anyone at my store ever even organizes.
zedazeni18 points11m ago
This is more of a general stream of consciousness comment regarding unions, but I try to cover both sides here from my own standpoint….here we go…
I’m generally a pro-union person. I grew up in a union household and if it weren’t for my father’s Union job I’m not sure how my family would’ve made it through the post-9/11, 2008 and COVID crises (my father worked in an industry that was highly heavily affected by each), so I truly understand and respect all the good that unions do.
With that being said, a lot of the problems with Sbux stem not from the corporate culture per se, but from lower-level mismanagement. Most of the reasons why the unionization movement began stem from states’ and counties’ anti-COVID measures and Sbux’s inability to properly balance not breaking anti-mask/vaccine laws and Sbux’s own pro-mask, pro-vaccine culture. Remember, Sbux took phenomenal care of us when COVID first hit that April/May. It was the reopening that screwed most partners over, and, more specifically, SMs’ and DMs’ unwillingness to assist partners with schedule problems, especially unexpected store closures.
What’s more, a lot of the abuse that partners complain about is just…working a public service job. Every one of my partners that worked in traditional fast food (Popeye’s, Burger King, McDonalds, etc…) have all said that customers were so much worse there than at Sbux. So, I’m not really sure what a union can do about that.
Lastly, Sbux gives partners a wide range to deal with unruly customers and partners (including SMs) thanks to its broad “3rd Place Policy.” Properly using Incident Reports and filing complaints with Ethics and Compliance would probably help solve a lot of the mid-level mismanagement that partners face and help expose corporate to our world.
With that being said, the direction they Sbux has taken in the last few years is absolutely negative. They’re trying to be both a swanky local coffee shop and a McDonalds-style fast food chain, and that’s just not working. Focusing on drive thru times, customer connection scores while understaffing stores and doing next to nothing for training, and having DMs micromanage how stores are set up and how SSVs run their shifts doesn’t create a climate where we can nurture the human spirit one cup at a time. A union would undoubtedly bridge the cultural gap between what corporate thinks is happening and what partners actually deal with.
frappeyourmom6 points11m ago
Honestly if SMs were willing to risk the ire of their DMs and above more and fill out Incident Reports and adhere to ethics and compliance reports, I think like 40-80% of a lot of the issues baristas experience would go down. But as long as DMs and RMs are chasing the dragon of what corporate wants and corporate is still deaf to what’s actually happening on the ground in the stores, unions aren’t going to help. It’s going to be one more level of bureaucracy adding to the shitshow.
zedazeni2 points11m ago
You’re absolutely right with the first conclusion you draw, but I think you’re mistaken with the second—that unions will add just another level of bureaucracy. Unions do many things, all of which revolve around collective solidarity/collective action—corporate can’t just separate partners because a partner says something mean about corporate, corporate can’t give pay raises without discussing how reasonable partners think it is, and unions give partners the ability to vote on collective action (strikes) which directly take away from corporate’s most prized possession—profits—all while generally guaranteeing partners immunity. This happened many times at least in my father’s industry and with his own company. Every pay raise was negotiated and voted on, every change to paid time off, sick leave, vacation hours was negotiated and voted on. He had a say in his company, in how his company compensated him, and in the responsibilities that were required by his position.
Unions do add more bureaucracy, but they also add solidarity and collective power.
frappeyourmom4 points11m ago
I worked a union job for over a decade. I am absolutely not mistaken it can add another level of bureaucracy at the same time it can add solidarity. Two things can be true at the same time.
It all entirely depends on how the local is structured and how the local evolves. I support the baristas who are pushing union drives and I also support the baristas who prefer to wait and see.
zedazeni1 points11m ago
I see…Nothing there that I can disagree with. My father’s union was very good to him and his coworkers, so my experience may be warped.
I’m currently in the latter group of baristas, but I’ve been leaning more and more towards unions over the past year, especially after having thought over my past interactions with my various DMs.
pleutparty11 points11m ago
Because I'm happy with my pay, benefits, and store culture as is. I understand not all partners are though, and I understand why some might want to unionize.
throwaway1209340987 [OP]3 points11m ago
So would you vote anti-union based on your personal happiness with your job? (Totally okay if so! I’m not judging, I’m genuinely looking to understand all sides of the issue)
pleutparty6 points11m ago
I'd be open to listening to both sides and then making a decision on what I think would be best for all the partners at my store. Since we haven't had this kind of activity at my location, I don't know how I'd vote.
throwaway1209340987 [OP]1 points11m ago
That’s a good point and pretty much how I feel, too!
bagels2243570 points11m ago
Why wouldn’t this person vote based on their personal happiness/opinion about their job??? As someone in a highly unionized market, I’ve seen/heard soooo many people try to guilt others into voting for the union by saying things along the line of “even if you’re happy, others aren’t, so vote yes for them!” which makes no sense to me. That’s the whole point of a vote, to get peoples personal opinions and make a decision based on majority opinion. In other voting scenarios, like elections, you would never say “you don’t support ‘X’ candidate, but others do, so vote for them!!!” It’s a ridiculous logic meant to make people feel guilty for having a perfectly valid view on things
throwaway1209340987 [OP]1 points11m ago
I mean, I feel like that’s a legitimate question. Lots of people vote about things that don’t directly affect them. It’s important to me, for example, to vote for political candidates who won’t pass anti-trans legislation, who support impoverished families (especially programs like WIC and SNAP), and are for decriminalizing weed. I’m not trans, I’m not impoverished, I don’t have children, and I don’t smoke weed and am not in prison, but I still believe in protecting those who are/do. I’m not trying to guilt anyone to think the way I do by asking people about their personal beliefs and explanations for things. I’m not invalidating anyone by asking their personal opinions! In my comments I repeated that it’s okay, I’m not judging, and I’m just curious to understand the rationale.
bagels2243571 points11m ago
Right, but in this scenario the union does directly affect every partner at the store, positively or negatively depending on the circumstance. So to ask someone to vote yes because OTHERS want it, even if the person doesn’t want it, is wrong in my opinion. Not saying you did that, I’m just saying it has been a very common argument within stores that are voting and I don’t think it’s fair to expect people to vote based on how others feel about it
yyz_barista11 points11m ago
(I don't have a position, just stating some comments.)
Some unionized workplaces do seniority based scheduling and time off, which can be hard for newer baristas.
I was on average a high performing barista, so if merit based wage increases were still a thing, that would discourage me from unionizing. The same went for scheduling and time off, my SM was generally pretty accomodating to me.
That being said, I hear the other side, as a brand new barista, I remember one of my fellow partners being less than happy that I made similar money to her.
throwaway1209340987 [OP]3 points11m ago
I can understand that in a way, but this tends to be how Starbucks operates anyway imo. If you are a tenured partner you definitely reap the benefits, especially if you have a good relationship with your SM and are known to be reliable. It makes sense to me that you would have to build up to that point within a union as well. Also, if you know the answer, is that something that can be negotiated within the union?
As it stands, there are 15+ year SSV’s who have given their heart and soul to the company who make the same amount of money as SSV’s who have worked there for <5 years and couldn’t possibly give a shit about the job or the company. So it seems to me like the system is already broken. I don’t know how a union would affect that, though.
yyz_barista3 points11m ago
I believe the answer is no, 99% of unionized workplaces go on a seniority system. Any that do merit based would be in the minority, and I've never seen one (but also never looked). My brother's unionized workplace even required them to call for coverage in a seniority based order.
From my understanding, corrective actions should be easier under a non-unionized system, since you can't grieve it to the union. So separations or demotions should be doable now, but evidently they're not used by every SM for discouraged partners. (And I know there's still a bunch of paperwork and a trail, but in theory a barista could be late on their first week and still get to grieve a separation with the union)
irritablegarlic8 points11m ago
I’m personally not anti-union and I think the blatant union busting starbucks is participating in is disgusting. that said I don’t want my store to unionize, I like my manager and I think unionizing hurts the relationship between manager and employees, by relationship I mean the ability to casually talk and have fun while working. but I do have a coworker who doesn’t really understand why baristas are unionizing and their thought process is that the benefits we already get are pretty unprecedented in this field and are amazing.
Coltan3755 points11m ago
Talk to that person. They’re sorely misinformed
irritablegarlic2 points11m ago
oh believe me i’ve tried. they won’t change and i’d rather not lose a friendship over trying to push my views onto someone.
GrimLegate3 points11m ago
Ditto here on the manager situation. Our poor manager is so high strung and does so much for us and several other stores, like, this man has gone to the ER twice over stress-related issues. There's no such thing as him placing burdens onto other partners, he'll do it himself. If the unions protected him too? Abso-fucking-lutely would I be for unionizing. But, he's just as taken advantage of, and I would be remiss to throw away the good relationship we have with him.
throwaway1209340987 [OP]2 points11m ago
That seems to be most of the anti-union stuff I hear from partners — that what we have is “good enough,” and that a union will somehow risk that. I don’t fully understand the rationale behind that viewpoint, though. Is it just misinformation or is there something behind that?
irritablegarlic1 points11m ago
The way my coworker talks about it, they don’t really think that a union will risk that, but they think that a union is useless because of the benefits they get. more of a why do it in the first place.
NerdyGuyBrowsing7 points11m ago
Personally I'm waiting to see how negotiations at currently unionized stores go. Badly negotiated contracts could end up doing more harm than good. Case and point, the Candian unionized store where baristas make less than non unionized stores in the area.
If nothing else, I appreciate the union pushes because it's forced the company to actually pay attention to issues. Even if it's all for show, we're getting sit downs with upper management who're FORCED to listen to our issues. And at least in my district, they're making genuine efforts to deal with them. We've had ongoing maintenance issues addressed, scheduling issues dealt with, and we should be getting another freezer, AND more frequent orders. It might be happening because they're scared, but it's HAPPENING, so I'm not gonna complain.
Again though, I'm not anti union. I'm just pro wait and see lmao.
bagels2243573 points11m ago
I’m not anti-union in general, but I don’t think that unions are always as beneficial as they seem, especially in many Starbucks stores. I am from the market where unionizing first started, and since then most stores in my district are unionized. I can honestly say that conditions have gotten significantly worse since then. In particular, the manager-barista relationship has suffered significantly. I see a good relationship/rapport/trust in a manager as a highly underrated but invaluable aspect to a workplace, and it isn’t a benefit that can be negotiated. It is cultivated through store culture and leadership. The whole union process, above all, has killed that for my store and many others. Again, I think that unions have their place in the world, but for stores that trust their managers, are happy with their benefits, and work in well-run stores, unions would likely have a lot of unintended negative side effects. In many markets, managers still have a lot of flexibility to manage the way they see fit. In my market, managers have to follow the book by the letter because 1) corporate has begun to micromanage my market in particular due to unionizing and 2) union contracts demand it. It’s just not for me, in this line of work.
ittybittybakerkitty3 points11m ago
Tldr: union outcome is still unknown - show me a contract that exists, then maybe.
Not anti union just not pro union. No store has a contract yet and are facing retaliation. That is terrifying. When you have everything in life planned out with your current situation the unknown isn't a risk I wanna take. I have debt, a mortgage, a partner, two cats; essentially my whole life balanced out based on how much me and my partner bring in per month. At least with current Starbucks I'm alright with my pay and happy with my benefits, it's the devil I know vs. the devil I don't. With a union currently nothing is guaranteed it's all negotiable. Show me an existing contract that both store and Starbucks agreed to and are upholding and I would likely reconsider but currently the pro union people in my store don't super understand that other people have lives they aren't ready to put on the line. I need my job as it is or better. Not worse or gone.
throwaway1209340987 [OP]2 points11m ago
Totally fair! That’s kind of how I feel. It’s hard to have any opinion on it without knowing the specifics. And you can’t know the potential specifics until the process has already started.
kikisoats3 points11m ago
before starbucks, i worked for my family business and that job was terrible. 10.5-11 hour shifts, barely any breaks, and constantly harassed by customers and yelled at. management would take the customers’ side and do everything to please them at the stake of my mental health. i actually love starbucks, i think being able to get breaks is nice, i love the benefits, my partners, and my managers
throwaway1209340987 [OP]3 points11m ago
But why does that make you anti-union? From what I understand it essentially only serves to improve our wages and benefits. Even if Starbucks’ benefits are “good enough,” are you okay with settling for that? (This isn’t meant to be combative, I genuinely want to know what you think!)
Latter-Guava-47342 points11m ago
For me I just haven’t seen a reason to do so at my store. I love my manager, the few times I’ve met my DM he seemed like a good guy, my partners are all pretty cool. Some customers can suck, but honestly most of what I’ve gone through is just from being in a public service field. They can’t yell at corporate about the outages, so they yell at us. That doesn’t make it right, but a union isn’t going to stop that. I’m sure other stores have had worse circumstances, like I just read about one group being told to go in during a flash flood. In that case if they want to unionize, sure go ahead. In my case though I haven’t seen problems at my store that would be fixed by a Union, and so why would I want to pay dues (despite how small they may be) for a union when I don’t feel like it would change anything?
And I’m not anti-union per se, my Dad was a plumber and he worked for the union for many years, probably right out of trade school around the time he met my Mom to sometime around the 2010s, and the unions were helpful for him. And I hope that the stores that have unions currently are in better treatment. I guess I’m more of a I don’t see the need for it in my circumstance, but if other stores want to do it, go ahead. If a vote were to come up at my store, I’d make my decision then, but like others have said I would really just want to hear more of a pros & cons, hear from baristas at unionized stores how it has helped and/or changed the environment, etc.
Inevitable_Emu_2212 points11m ago
My store spoke of union dues/fees recently. That was the only anti-union talk I’ve heard so far.
I would vote for unionizing, because I’ve worked for a union before. Job security alone is why I would vote yes. Guaranteed pay increases, instead of hoping the company will get it together. That’s another one.
throwaway1209340987 [OP]2 points11m ago
I known people don’t like the idea of union dues, but if that’s the price we pay for a higher wage it’s still a net positive.
North-Nectarine91381 points11m ago
I, personally, don’t want to be a union member. We would have to give a significant portion of our paychecks to said union. It will take years to actually get any changes made, and if we unionize, there will be no choice in whether or not we can be members- we will HAVE to be. I see the big picture, but I’m just not union material…..
spicedtear1 points11m ago
I’m not for or against because I’ve worked as a barista and at corporate but one of my close friends is anti union. She is afraid her benefits (especially asu) would be negotiated away for something else
throwaway1209340987 [OP]2 points11m ago
That’s interesting! I guess I don’t know much about how the benefits negotiation works! Can things really just be “negotiated away” like that?
spicedtear4 points11m ago
I think they can trade, like “we want X and are willing to give up Y” (we want higher hourly pay and will give up ASU benefit), etc.
It’s honestly really heartbreaking working on the corporate side. I remember my barista days and feeling so unheard by corporate- over worked and under paid. Now I’m in the role my education got me to- but people really don’t understand the issues in retail. People say “we hear the partners!” and do nothing
throwaway1209340987 [OP]2 points11m ago
Hmm. I guess they could negotiate that way but I don’t see why they would? As far as I understand it, unionized employees are eligible for all the same benefits as non-unionized, there just has to be an official agreement about accepting those benefits. It would be illegal for Starbucks to offer ASU only to non-union workers, for example. And it doesn’t seem like it would make sense to punish all Starbucks partners by getting rid of the ASU benefit across the board. This is how I understand it, anyway.
Totally agree with you there. Corporate is improving our benefits because of the pressure from unions. So even the stores that aren’t unionized are benefitting from the unions. My pay, for the same role, has increased ~$7/hr /since last year/. And that makes the difference between living in poverty and being able to survive.
Partners still aren’t being heard, unfortunately, and unless they REALLY start listening — and fast — the unions are going to catch up to them, I think.
spicedtear2 points11m ago
One of the things that rubbed me the wrong way is that there was recently a “reinvention” meeting with the CEO and SSC partners. You might be able to find some leaked parks of it on Twitter. Essentially there was this meeting that heavily focuses on the retail stores and safety at those stores. It was broadcasted on workplace for remote workers as well. But what bothered me is that this wasn’t open to actual retail partners besides SMs (that have workplace). The only other retail partners I saw were three barista/SSVs that are interns. It just really bothers me that they’re hosting these things and not inviting who it impacts
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