this is when her drink gets dumped into a venti cup with extra ice and if its a frap extra extra whip 😂
Intelligent-Hunt-906 [OP]7 points11m ago
IM SO DEAD! 💀😭 fr not the whip part tho
Necessary_Low9393 points11m ago
👀👀👀
inkstaens31 points11m ago
especially when you repeated grande back to them and they said yes, then complain at window. respectfully, get out of my line 😌
Intelligent-Hunt-906 [OP]4 points11m ago
“mamm you even repeated it back” or “you must’ve didn’t hear me!” or “that’s a grande?!” LIKE YES , I SAID THAT CORRECTLY!
Necessary_Low9393 points11m ago
I just say Medium so when they complain I know what to counter
lilleniouo14 points11m ago
and of course she says this after she's payed and expects to get her venti for the price of a grande
Mother-Independent788 points11m ago
this lady told me the other day she wanted two extra espresso shots in all three of her drinks after she paid😭
Assiqtaq10 points11m ago
Yeah I'd make her pay for the difference. "Sorry, we missed that on your drinks. $6 please."
Mother-Independent787 points11m ago
she ended up wanting a refund for all of the drinks after even though i made them how she asked, it was horrible 😭
Assiqtaq8 points11m ago
Yep, that tracks.
Necessary_Low9391 points11m ago
I hope u took back the drinks
Intelligent-Hunt-906 [OP]2 points11m ago
omg that’s really how it be!
Responsible_Snow71092 points11m ago
Lol when I first started at Starbucks a little over 2 years ago, there was this one lady that came to the register and she ordered some type of modified Frappuccino and it was a venti and she asked for it to be in a train to cup and I didn't realize that we're not supposed to do that since I was new so in the "ask me" option, i typed in "in trenta cup" and then she went over to the hand off area to wait for her order and she asked the Barista on bar if the Barista can add one or two shots of espresso to her Frappuccino. I forget if the Barista did that or not but when the customer left, my shirt supervisor told me that this specific lady does that from time to time where she tries to get a Venti Frappuccino put into a Trenta cup and then asks for extra shots when waiting for her drink🤦♀️
Responsible_Snow71097 points11m ago
If its an iced drink, i would maliciously comply to these types of situations by dumping the drink in a venti and packing it with more ice. I mean like for the people who know exactly what was said during the transaction such as "grande"
One time I had a teenage girl order a strawberry refresher at the register and she said Grande strawberry refresher and then I repeated the order back to her cuz I normally do that when I take people's orders and she agreed to everything and at the handoff, she said it was supposed to be a lemonade refresher and it was supposed to be a venti....😑
Necessary_Low9392 points11m ago
Honestly it’s just 75 cents more like when they do that they’re just a beggar at this point
Responsible_Snow71091 points11m ago
Yea like at that point they're not even trying hard to hide the fact that they're trying to get more products. Like she clearly said Grande and then I said Grande back to her when I repeated the order and then I said refresher and she also said refresher and didn't mention lemonade so like I don't understand where the lemonade came out of when I handed it to her at the handoff area. Obviously she was trying to get a bigger size and with lemonade😑 like if u dont wana pay for what u actually want, then go to wawa or dunkin or get something else and actually pay for what u want
Necessary_Low9392 points11m ago
Ain’t the prices the same? I check my pos last year and lemonade and water is the same.
Intelligent-Hunt-906 [OP]2 points11m ago
right!
Necessary_Low9393 points11m ago
If they’re rude I make them pay for it. Or if I see them switching up (the milk) last minute and I alrdy finish making the drink I make them pay for it.
vareenoo1 points11m ago
Ya or when they ask for a remake and they’re clearly just trying to get two drinks I grab it and dump it 🥰
Necessary_Low9392 points11m ago
Yeah had someone here ask why I care and that we ain’t the police on remakes. She said she would be happy to remake and let them keep whatever the old drink was. I said to her wow I wish all ur customers ask for a remake on her shift when she’s on bar.
vareenoo1 points11m ago
It just annoys me bc customers don’t see us as people, they see us as tools to manipulate Starbucks’ make it right bullshit. Like I am a person too and ur wasting my time. So tired of people acting like they can treat others differently 🤭🤭
Necessary_Low9391 points11m ago
Exactly why should we remake it? We get paid the same if we either make or not make something. So if they’re being a btch I ain’t remaking it. It’s just the principle of life.
Intelligent-Hunt-906 [OP]1 points11m ago
but then they guilt trip you or should I say tryyyyy! “ we’ll even if that’s what I ordered? “
Necessary_Low9392 points11m ago
I don’t care enough if they guilt trip me. Don’t lie and cheat. If u are more truthful bout it I will let u get a passs
Our mission is to provide everyone with access to large- scale community websites for the good of humanity. Without ads, without tracking, without greed.