Agreed. I don't mind a respectful question here or there, but jeeze

right like... i come here to complain abt customers can they get tf out lmao

I'm not really sure why they feel the need to come to the one that's literally for employees when there's a standard starbucks reddit.

I rather answer baristas questions then Linda's question that was already answered 7 times when she went to get her quad shot, non-fat, 8 pump vanilla, 3 sugar free vanilla, no foam with vanilla sweet cold foam and caramel drizzle but didnt like the answer she was given.

seriously I’m sick of seeing constant posts asking “do baristas judge us when we order Frappuccino’s?” or “why did a barista not have my mobile order ready when I came in?”

“BuT thE OTHeR SubreDdiT lEtS mEE!’l

Since when do we have respectful customers here? Lol

100% correct. Call me a jerk, but the app and Google is free info.

i can poke around more, every now and then I see posts from people asking about how to get hired and I remove them but I'll look a bit deeper when I scroll through the sub

yeah go to the other starbucks reddit not this one💀

Yea i mean i kno theres a bunch of em who come on this sub specifically meant for baristas or former ones and those customers complain or rage on about a certain store and how theyre incompetent and then u get the ones who genuinely just have a quick question or need help real quick. But we arent on the clock and this is the wrong sub theyre in. The one that they should be in is r/starbucks. I have definitely thought about how were not on the clock tho and essentially assisting customers. Idk how i feel about it lol im like neutral with it cuz if i come across that kind of post where a customer needs assistance, i just wont comment on it if i dont feel like it but i will sometimes if i have the time

Edit: woah lol idk why the second portion of my comment is in more bolder letters

Simple. Don’t respond to customers, clearly they can’t read that this says Starbucks baristas meaning it’s for us. Not them.

Thank u

I agree. Customers should fuck off

No for real I’m about to start commenting “are you a barista currently or formerly? No? Then don’t post here, post in r/Starbucks, thanks”

Who ever mods can make a rule that states no customer questions and direct them to the other sub

I feel the same way, I only really like answering customer questions that have to do with the barista experience. For example “How do I order a traveler without being annoying” etc. otherwise it is just annoying, go ask on a different subreddit

isn’t that what r/starbucks is for

Mods should limit this sub to current and former partners. Give them proof you are/were a partner (a pic of you on the floor maybe or an apron with your name on it, etc.) in order to be a member of this sub.

customers reading this comment - go away, this subreddit isn’t for you.

My toxic trait is having to answer any questions when I have the knowledge to confidently do so. If I answer a customer question on here it’s usually because that drive has taken over and/or I’m not paying attention to which sub I’m on lol 😅 but your point is 100% valid. I like having this sub where baristas can vent and it’s not geared for customers.

What if I told you that you didn’t have to respond to the post? Hell, you could even downvote it if you feel it doesn’t fit the sub.

Never really thought about that. Lol. I would say that it’s because corporate is secretly using this to get us to work off the clock and act as an unpaid customer service helpline. But we all know that they will never use any of the helpful data we’ve compiled here 😂. Customers will ask questions here about the same old problems and we will offer up the same old answers and solutions. But Starbucks corporate will never contribute the ten minutes it would take to look through these posts and identify issues that need to be addressed and implement some of the obvious solutions we’ve suggested here. I would argue that if they actually went through the mobile order system and weeded out some of the dumb ways you can still order things that don’t make sense they would probably save millions of dollars from drinks that wouldn’t need to be remade, wasted time remaking those items instead of working on the next thing in queue, and frustrated customers who’s loyalty is slowly being eroded away.

And there are so many other obvious issues that get posted here that corporate chooses to ignore.

Nope, fully agree. There's been a lot of them lately and the energy is always gross. Like they really cant let us have one moments peace, huh? i even saw a thread once with crazy custom drink creations like pleaaaaaase just give us this one thread.

I feel you. they should be asking questions in the other subbreddit

Totally agree. Customers at my store refuse to say thank you or hello. I would rather roll in hot coals than answer one of their questions, no cap.

If you ordered 8 drinks and stand there to gawk at us when we're working on them and say 2 people ahead of your order ordered several drinks too... its going to be a wait and baristas are going to be a tad less attentive to your 15 questions that cause them to stop while they're trying to finish the drinks in a timely manner.

it’s always them asking why their drink was made wrong or some bs like this is our place not yours.

I only come here to share my 2 cents about how much this job makes me want to kill myself. I also tell certain customer wether or not id kill myself in front of them to change the permanent course of their lives

I am only here to support all my friends who are baristas. I promise I will not ask any questions or anything related to your work in your off-time.

[removed]

You don't have to answer.