What are your thoughts on an iced quad espresso in a venti cup with lt. Ice and vsc cf filled all the way to the top? Ring it up as an iced latte or nah?
5AV1OR19 points11m ago
I would let them know we have a standard amount of vsccf we make and that’s the limit to what we can use
dlcksuck3 points11m ago
I told this to a customer who wanted it filled to the top after I already made it and handed it out. She kept insisting until my manager overhead and forced me to make more and fill it to the top. I gave up on arguing back
WonderfulImpact89 points11m ago
That… I hate the fact that they don’t back you up. Literally make us look stupid and incompetent in front of customers
retsehassyla6 points11m ago
Nope just ring it up as you typed it. VSCCF has its own charge anyways and there’s not regular milk in it so def not a latte. Even if there was milk, standard is to only charge for more than 4 oz.
I had a customer order this for her boyfriend- apparently it’s really close to a type of Vietnamese coffee!
waterdropss6 points11m ago
if it’s just shots and vsccf it should not be rung up as a latte. it should be rung up as an iced quad espresso in a venti cup with vsccf.
if the customer wants extra ice, add extra ice. but a latte would only be charged if they’re asking for a certain amount of milk (past the second or third line). if they’re not asking for that, don’t ring them up for a latte.
i personally am really liking this drink that i’ve had for the past 2 weeks that i created on the fly one time:
ic blonde triple ristretto espresso
in a venti cup
1 pump dark caramel
extra ice
salted caramel cream cold foam
for me, i put the cold foam to the 150ml (which was the old way of doing it) and despite this, the cold foam goes almost all the way to the top). i’m not charging myself for a latte because i’m not getting a latte. 150ml or even 100ml is still a lot in a cup. just because it goes to the top or almost to the top doesn’t mean it gets charged as a latte because it’s not a latte
Necessary_Low9391 points11m ago
If it’s shaken I will fill to top. If it’s just esp over ice then no. I will tell them to pay for a latte.
ProfessionalRock79401 points11m ago
If your SM isn't going to back you up, just do it. Honestly we don't get paid enough for this shit
anxiouspeony1 points11m ago
Just don’t fill the cup all the way fuck em they want a latte but won’t order the latte so they aren’t getting the latte
Our mission is to provide everyone with access to large- scale community websites for the good of humanity. Without ads, without tracking, without greed.