Oh that's cool though!! How does he make you feel supported?

Wow! Really. Now that's looking through the lens of humanity

Long story short, I came from a store where my SM was Starbucks Standards to a T. She held herself, her partners and her customers all to the values that Starbucks promotes. I had to move and unfortunately the culture that has built into the store is so toxic it is almost vile. Crews are fighting back and forth, no one knows standards, it's a complete madhouse.

you don't have problems keeping baristas because they "don't want to work," i can gaurantee that much. i hope you heavily revise the way you think.

I’m very happy you don’t manage my store! You can’t “hold” people not because they don’t want to work but because you’re not managing properly (or maybe you’re just a shit person).

At my store, the manager has everyone’s back, from the green beans to the more-tenured shifts. She treats us like actual human beings and is respectful of our availability. As a result, lots of the baristas here are loyal to her and have zero issues covering for each other and my store has a really strong culture. Everything starts from the SM down - they’re the ones that set the tone for how things at the store should be done. Most important thing she does is communicate with everyone and keep people in the loop. It might seem like a low bar but it means a lot to be upfront with your partners. So it’s not that people don’t want to work - I assure you, they do, they just don’t want to work for YOU lmfao

Novel idea: as a barista, I do 5x the amount of work they pay me Pennies for.

People just don't want to work in a negative environment.... My last SM would constantly say that but also not be in the store for days and weeks at a time on vacation....talk about not wanting to work.

When they would return to a store that functioned very well because we are all adults and can do our jobs effectively, only to tell us the teeny tiny things that were not done or not done "well" We are short staffed. Always. People transferred or got better paying jobs BECAUSE of negative management that lowered moral. I feel like this could be what's happening at your store? We were also told there isn't a moral problem, there's a work ethic problem. So very not true.

People leaving to better paying jobs or transferring could be a sign to you that maybe there's more that could be done other than "welp, no one wants to work"

ah yes, the siren song of the capitalist: people just don't wanna work.

and that's why as a species we have such a deep need to be useful and constantly find ways to be productive on our own. and go literally insane when quarantining. and are constantly inventing and improving upon inventions. it's cuz we hate work. that makes sense.

[removed]