Starbucks Baristas: The daily grind
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customer said she never paid for this (self.starbucksbaristas)
submitted by lovepplusethings
long story short we had a customer come and order a venti pike with 5 scoops of vanilla bean powder. she said she wanted to use her stars. ok. she used 50 stars to pay for the drip coffee but had .53 left to pay because of the VB powder. she said she's never paid for the way she gets her coffee. "all across the united states, and every day this week i've never paid for it"
what??? I've been here since march 2022 and work at a licensed store to give context.
what??? I've been here since march 2022 and work at a licensed store to give context.
Affectionate_Fart 89 points 11m ago
So if it’s licensed, she’ll have to pay.
If it’s corporate, she doesn’t.
I’ve done drip coffees with shots and whatnot before and gotten it free. It sucks, but it’s a licensed context.
If it’s corporate, she doesn’t.
I’ve done drip coffees with shots and whatnot before and gotten it free. It sucks, but it’s a licensed context.
cats_with_tentacles 45 points 11m ago
This. I work corp and you can order anything in a drip and get it for 50 stars. Licensed stores charge for a lot more things because they have to pay the franchise fees
maidofpuns 6 points 11m ago
It depends on the licensed store's policy. I work at a Tarbucks and we remove any modification charges for reward drinks. In this case, we would remove the charge for the vanilla bean mod. To be clear, this is a Tarbucks standard and should be followed at every Tarbucks. I can't speak to Safeway/Meijer/Costco/etc, though.
Affectionate_Fart 5 points 11m ago
I’ve gone to Target and they’ve never done that for me…but that’s nice to know
Texasgirl190 25 points 11m ago
At my target, we’re supposed to remove the charge for add-ons if they redeemed stars because it doesn’t do it automatically
starboienby 8 points 11m ago
i went to a starbucks in a target and they told me i couldn’t use my stars or scan for points. i had assumed we could since it’s a starbucks.
CatalyticGenesis 9 points 11m ago
at target we *just* got pushed an update with summer one that lets us do scan-only and the rest of the star redemption options. we used to only have the gift card scan-to-pay but now we have everything but the "credit/debit card linked to app" option.
the amount of confused and upset customers ive had over not being able to do their scan to pay qr code... it's like look ur still earning the stars bc i scanned ur qr code. you just need to pay with the other card i know you have because you're currently holding your wallet and i can see both cards and cash. please. please stop making a fuss.
the amount of confused and upset customers ive had over not being able to do their scan to pay qr code... it's like look ur still earning the stars bc i scanned ur qr code. you just need to pay with the other card i know you have because you're currently holding your wallet and i can see both cards and cash. please. please stop making a fuss.
djdementia 1 points 11m ago
Probably because if you scan and pay with the linked card you get double stars. If you scan then pay with physical card you only get regular stars.
starboienby 1 points 11m ago
i see our store never touched about starbucks in target, so i was under the impression we could use our discount and stars, but the person said that they don’t do partner discounts, use stars, or even scan for point.
Brooklynbubbles 9 points 11m ago
Maybe the stars for 150 to cover a more custom drink instead of the 50 for the drip coffee. Or at least 75 stars for the drip coffee and customizations. Thats what Im guessing
FlowerCurious581 0 points 11m ago
Yeah I’m with this one
violaaesthetic 6 points 11m ago
At a corporate store she should be able to add literally any modifications, as long as the base drink is a drip coffee, and still get the whole drink covered by 50 stars. But that’s just corporate locations
NicolePikapi 3 points 11m ago
A little late to the thread, but I work at a licensed store (Safeway) and we don’t charge add ons in drinks if they are redeeming stars for a free one 🤷🏼♀️
Dark_kitty22 2 points 11m ago
I work at a corporate store and the stars cover the drinks as well as the modifications. It could be different at a licensed one though.
SportsChick79 1 points 11m ago
Corporate stores be like - 50 star pike with 6 shots, 9 syrups and VSC? Okay boo, I got you.
ExcitementClassic728 -1 points 11m ago
Had a similar issuem aparently years ago, there was a VB powder out for customers to sprinkle in their coffee.
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