So theyre still getting that with whipped cream i suppose? I hate putting whipped cream on drinks with no ice because it just plops over. And even if u try putting the whipped cream in thru the dome lid hole once its snapped on, its still a pain in the ass lol
But also this person got a venti and asked for it to be put in a trenta cup with no ice and filled with oatmilk to the top? Why do people go nuts over a few extra sips of milk? Its just milk. At my store tho, we are definitely not allowed to put espresso drinks in trenta cups
yungfroggie41 points11m ago
that is the starbucks policy. unless this is a licensed store and they genuinely didn’t get the training, they should’ve also said no
Responsible_Snow71099 points11m ago
Ok yea i wasnt sure of the specifics on it policy-wise but yea i only had maybe 2 or 3 people out of my 2 and a half years ask me if i can put their espresso drink in a trenta cup and i have said no in all instances. Its just crazy tho that they want it in the trenta cup with no ice and also filled with extra oat til it reaches the top of the cup. People are constantly trying to get drinks that they dont wana pay for.
Mamaaray_ [OP]19 points11m ago
This was someone’s “ birthday “ drink and my SSV just told me to make it so he can “get out the store”, not to mention this was during peak and I’m in a crazy busy location
Responsible_Snow71097 points11m ago
Are u at a tarbucks or another licensed location? Cuz idk if their rules are different than corporate stores but i just know for us, were not allowed to. But idk i mean my SSVs have always told me not to do it. People have definitely tried tho lol but to no avail. I don't think the SSVs or manager at my store would have allowed it even if it was for a birthday drink. Also trenta cups are becoming harder to come by for my store so we have been asked to only give people cups of ice/water in tall or grande cups
mattbones2 points11m ago
I mean you are supposed to make it right aka bend over for the customer. Our old dm made us do things like that all the time cuz she didnt wanna hear about it. Personally i dont care enough to argue unless you treatvme like shit.
Responsible_Snow71092 points11m ago
Well at my store were just not allowed to put espresso drinks in trenta cups for customers. There are alot of things we do to "make the moment right" but thats not one of em
Khamorus-29 points11m ago
Personally putting whip cream through the hole of a lid is a lazy tactic. I never do it and wouldn't recommend it.
Responsible_Snow7109-12 points11m ago
Yea i hate it. It can get messy too
dylanveyto43 points11m ago
you got me messed up if you think I’m putting someone’s espresso drink in a trenta, especially if it’s as crazy as that one
elinor4355 points11m ago
the only time we let this slide at my drive thru was when they would get extra ice but this person wants no ice so… lmao maybe the person at POS thought it wasn’t worth their peace to tell them no so they just gave them what they wanted 😭
luv_u_bb37 points11m ago
we're not allowed to put espresso drinks in trenta cups at my store. thank fuck
Liberalmuffin29 points11m ago
anywhere. it’s *corporate policy*
[deleted]1 points11m ago
[deleted]
IcyColdBrew24 points11m ago
Illegal drink. Even if I bent the rules for this ass, they'd still be charged a dairy charge for the extra oat milk I would be using, on top of the oat milk charge. But they honestly would be getting it in a Venti. No Trenta iced latte for you!
intangible-dreamer13 points11m ago
“that’ll be 18.49 sir”
Mamaaray_ [OP]9 points11m ago
It was free 😵💫💀
Jesslynnlove10 points11m ago
no espresso drinks in a trenta. everyone at my store, manager included will deny anyone who asks with a smile.
twistedstarfall1 points11m ago
Man I wish, my manager enabled a proud few and now there are too many 🤦♀️
PecanLake7348 points11m ago
Thane? More like pain. In my ass.
Mamaaray_ [OP]3 points11m ago
I love this 🤣🤣
Decent-Marionberry637 points11m ago
AND their name is THANE?? 🙄
Mickey_Fan511 points11m ago
That customer is probably Vietnamese
Mamaaray_ [OP]3 points11m ago
He wasn’t 💀
SerotoninAndOxytocin4 points11m ago
I’m sorry but I can’t say I’m surprised by Thane’s order..
gleeful12 points11m ago
What if you rang it up as Trenta cold milk with shots, etc? That makes it legit to be in Trenta cup.
Mamaaray_ [OP]2 points11m ago
I mean not really, there isn’t supposed to be any espresso in a trenta cup at all
AllTheSquishmallows2 points11m ago
Thane the Ane (us)
1_Just_Trying2 points11m ago
I am so sorry
broookeee_1 points11m ago
I’d be surprised if that guy didn’t have a very troubling bathroom experience immediately after drinking that
WorthPrinciple70491 points11m ago
For a birthday drink, I’d do whatever they wanted. For a normal person on a normal day, I would do a dairy charge for the extra milk.
We add shots to trenta cold brews all the time, so I’m not sure why everyone is saying it’s a huge deal not to put espresso in trenta cups. We don’t make trenta lattes, which is what this essentially is, but it isn’t the espresso that’s the difference, it’s the fact that it’s mostly milk. You can’t ring in a trenta cup of milk, either, but you can add espresso shots to trenta drinks.
Again, this is a one-off birthday drink and I would definitely do it, but if somebody tried this normally I would probably just make them buy a tall milk and they can do what they want with their two drinks.
stropha_0 points11m ago
it should be legal to bully people for what they get to drink
lewabwee-8 points11m ago
Everyone is mad about them putting this in a trenta but it’s still getting whip and all these toppings? Like they’re not getting more drink this way.
orsonvulture10 points11m ago
it's against standard either way, if we can't ring it up i ain't selling it. even if they're not getting more drink i think the issue is when you let people do things against standard it sets a precedent and causes them to get angry when other stores following standards won't let them do the same way cuz the other starbucks lets them get it in a trenta cup.
lewabwee-4 points11m ago
That’s all very fair but I meant specifically that they’re mad about them doing it to get extra drink and they’re not even getting extra drink. It’s all an illusion.
Thisisntreal115-6 points11m ago
I get soooo bugged by the line the cup with Carmel button.
…this is what happens when you start pretending obesity is ok… like it’s not a literal disease or anything…
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