we are out of so many products and components, like how tf am I supposed to remember all this plus the other stuff we are out of including but CERTAINLY NOT limited to: fully out of impossible sandwiches, unicorn cake pops, and spinach feta wraps, low on chocolate cake pops and coffee cake and maybe fully out of blueberry muffins like pls kill me tmrw will be hell. and it’s district wide for a lot of it I wish we could just close and I want to make signs but we don’t usually do that. I really want to because i’m sick of getting yelled at and again who will remember all of this :(
Vivid-Cheetah-769380 points11m ago
so i think you can sell pike
nicolelynnejones49 points11m ago
at least most of that you can mark out. unlike VANILLA
xaamanda7 points11m ago
one day my store ran out of vanilla and it was really bad. the good thing was it was night and i was put on bar so i didn’t have to deal with angry customers
nicolelynnejones14 points11m ago
We went a full weekend without vanilla. None came in our order and the stores around us had the same issue, or they were severely shorted and couldn’t spare any. Our DM wanted us to order DaVinci brand (NOT Torani or Monin) which took two days to come in. To say that was the worst weekend I’ve ever worked is an understatement. We actually had a new kid quit on the spot because customers were so unruly.
xaamanda5 points11m ago
i bet people are so nasty over their overpriced drinks😭
nicolelynnejones6 points11m ago
It was horrible!! We were using classic as a replacement, then liquid cane, then we ran out of both very rapidly and started offering SFV or Toasted. At one point we were making nonfat foam with a scoop of vanilla bean in it to please people. They really did not understand why we couldn’t make almost everything single iced coffee beverage without vanilla.
aee783 points11m ago
We turned off mobiles when we ran out of vanilla. That helped a little bit.
heyitsmaria2433 points11m ago
Personally, closing the store would be nice but for a lot of partners that means not receiving the hours they should to be benefit eligible or get paid (if not enough sick hours).
Making signs is a great idea! Just sucks that a lot of people don’t read them :/
Best you can do is make a small list for yourself. I’ve been in this situation and it’s definitely not fun being yelled at for shortages or inventory mistakes we don’t control. Repeating myself over and over was the worst.
Idk if this helps but last time we ran out of everything… nobody came in. A lot of customers do check the app and when stuff is marked out like crazy they don’t bother to come in. Hopefully it’s the same for you guys!
Good luck !
Buttafly_3603 points11m ago
Happy cake day🌟
heyitsmaria242 points11m ago
Thank you!
emmacrafty33 [OP]1 points11m ago
yeah that’s what I was hoping that maybe we shouldn’t be as busy
Dyonisusreborn25 points11m ago
And you know whats the worst part about all that? The store score is gonna go down for something out of your control and who will get the blame? Partners for not going above and beyond!
emmacrafty33 [OP]9 points11m ago
exactly and my store is full of super accommodating and hard working baristas who actually like or don’t mind the job but hopefully this doesn’t last too long🤞🏻
Dyonisusreborn3 points11m ago
This, all my coworkers are so nice with each other and costumers, top customer service too but two weeks ago we were ven out of vanilla syrup and guess what happened? My daily said that out scores took blow and asked us if we did enough to go above and beyond
edreesmiraki20 points11m ago
multi-BILLION DOLLAR COMPANY but they cant seem to get consistent sources for their products which in return fucks the baristas and themselves over in the end when the profit isnt as high and then they have the dm's and sm's put more pressure on baristas to the point where they either do quit or want to
dcho946 points11m ago
You do realize that no matter how much money u have, u still cant control the supply chain issue that the pandemic caused right? Lmao
borrowedurmumsvcard14 points11m ago
rn we’re out of vanilla, strawberry açaí, strawberries, strawberry purée, mango dragon fruit pieces, cold brew, malt powder, umm what else. we’re usually out of a few sandwiches at a time so that’s not as interesting. I feel you. shits been hell
floofxs26 points11m ago
I apologize for the many times you are going to have to explain why MDR isn’t magenta. And the customers who insist the the pink drink tastes different without mushy fruit chunks.
borrowedurmumsvcard3 points11m ago
we have a sign up AND we tell them when they order and they’re still like “WHY DOES IT LOOK LIKE THIS?????”
emmacrafty33 [OP]5 points11m ago
good luck soldier
pezookazoo7 points11m ago
we have a small white board, smaller than a regular piece of printer paper, at the drive thru. we always write what we don’t have and it helps us to give suggestions.
When we are severely lacking in product we typically do write on several a-frames and put them out front and around the drive thru. don’t let people discourage you, these situations are NOT your fault. do not let customers talk to you like crap either!!! you are a human, not a slave to this company
Wonderful-Put-59726 points11m ago
Have a fun day!
emmacrafty33 [OP]2 points11m ago
ended up not being too bad as our manager was able to snag a few things that lasted us the morning at least
Logical-Doubt-60215 points11m ago
We ran out of printer paper today. For the drink tickets.
Snarfungus3 points11m ago
damn. i’ve never had it that bad, but we were out of strawberry açaí and white mocha for a few days, and people were getting really mad :( good luck with all those shortages i hope you get them back in stock soon <3
aee782 points11m ago
When we're out of more than one or two things, we start putting lists on the registers so whomever is taking orders doesn't have to remember every last thing.
Lovely_reverie2 points11m ago
jesus christ…
Lightheaded_gamer2 points11m ago
When this happened at my last store (former partner) we just had a list taped above the register screen for partners in register while food and bar just focus on their own quantity at their station.
Other than that I Feel you on the yelling part. Ask your shift or SM if you can break out the redemption cards? Those usually soften the blow abit and make them stop yelling.
Hope you make it through the weekend ok!
Chondodo2 points11m ago
My wife’s store was out of caramel, vanilla syrup, hwc, and all bfs yesterday. It was chaos when I went to visit her.
floofxs22 points11m ago
RIP
Mickey_Fan511 points11m ago
We’re out on a couple of food items too.
Mediocre_Study84601 points11m ago
lol this is a weekly event at our store i thought this was normal at this point
kadulee1 points11m ago
im sorry this is happening. unfortunately this is a regular day at my store. we are licensed and we get the extremely short end of the stick. its never fun but its doable unfortunately
gabrielfnts6251 points11m ago
We’ve been out of toasted vanilla since it launched!!
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