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Starbucks Baristas: The daily grind

Full History - 2022 - 08 - 06 - ID#whmt6a
42
whats the standard for addition of milk in oatmeals (i.redd.it)
submitted by TheGreekGazelle
ive had customers upset for all the reasons
“why was my milk steamed”
“why was my milk cold”
“why wasnt my milk in a short cup on the side”
wtf is the standard 😭
violaaesthetic 51 points 11m ago
I dont know if there’s a standard but we always steam a short amount of the milk and steep the oatmeal with that instead of water
TheGreekGazelle [OP] 19 points 11m ago
thats like how im doin it now but it feels wrong cuz oatmeal is made w hot water and most ppl put cold milk in their oatmeal, weve gotten a bunch of customers who are like, can i have a new oatmeal mine has milk in it and i wanted the milk on the side and im like sorry bro 😭
violaaesthetic 14 points 11m ago
What a nuisance I’m so sorry. I guess you have to, what, just learn each customer’s exact preferences and have them memorized ready to go when you see their order?
TheGreekGazelle [OP] 16 points 11m ago
GUESS SO LMFAO
im very “for the customers” like i work here bc i love interacting w ppl
but we have baristas that dont ask questions and end up causing our customers to be confused when we do ask questions
#LOOSINGMYMIND
idkcassie 21 points 11m ago
tbh, better safe than sorry. Not too hard to confirm,

“Did you want that milk steamed or cold?”
“Did you want it on the side?”

If they mobile, wait till they come in and double check. If it’s delivery, I would steam it and put it on the side because otherwise they’re getting soggy oatmeal with how long deliveries sit.
TheGreekGazelle [OP] 7 points 11m ago
i be on my half rn on reddit crying 🤣
TheGreekGazelle [OP] 5 points 11m ago
i always ask cuz i have no idea what ppl prefer yk? my store doesnt gaf about asking about whip on non dairy drinks and basically tell me to piss off when i ask to check.
floofxs2 14 points 11m ago
if they wanted milk we steamed it always, cold milk doesn’t cook the oats. If they want to add milk in addition water I’d ask how they want it but literally no one asked me ever. If they said milk they got steamed and I never heard more.
TheGreekGazelle [OP] 3 points 11m ago
i mean like when ppl make oatmeal at home most cook in water and add cold milk so thats what most ppl at my store have pressed for, but then some ppl do cook it in milk too
floofxs2 1 points 11m ago
True, we’ve just always done steamed milk at both stores i worked at and I never heard any feedback about wanting something different, usually just switching out toppings or wanting that big pack of sugar for drip. Lol
vietlazed 14 points 11m ago
Steam milk
PercyGabriel1129 6 points 11m ago
I will look into the resources on the Partner hub later but as far as I know there is no standard. I'd definitely say you should steam it, but if people mobile order it, I normally wait for them to get there and then I ask them what they wanted
TheGreekGazelle [OP] 3 points 11m ago
i looked at the oatmeal cards and theres nothing on there but ill check partner hub and see if theres anything
Kaluskydrak 5 points 11m ago
Steamed milk. And charge
aee78 2 points 11m ago
When my store gets orders like that through mobile or uber, we make it mostly with hot water, swirl, then add a little cold milk to the top.
SmittyComic 2 points 11m ago
we normally put half hot water to get it cooking... it doesn't say "no water" on there.
shipssiren 1 points 11m ago
We only have one customer get milk and she asls for a tablespoon of steamed 2% poured overtop each time
And if we do too much or too less she comes inside the next day and yells at about how can it be to pour milk
RubySapphireSage 0 points 11m ago
We only use hot water with ours , because milk in oatmeal if not requested doesn’t sound right .
MrsOceanGrown 0 points 11m ago
This is a really good question! I didn’t know people could order oatmeal with milk on Uber! Hmm. I’d say because it just says oat milk 1/2” that it would be cold oat added to the hot water. I’m sure this info is on partner hub
TheGreekGazelle [OP] 2 points 11m ago
ive had a very hard time trying to find it! but ill try to check tomorrow again lolol, but yeah like by standard that means cold milk, since it doesnt say steamed, but its so odd 😂 it could just be an odd addition to uber/mobile, like ppl ordering decaf cold brews and stuff that doesnt exist
MrsOceanGrown 1 points 11m ago
Bruhhhh that’s another point! Like Frappuccino’s mobile ordered with no ice??
TheGreekGazelle [OP] 2 points 11m ago
ive found out that ppl order it so they can blend it at home on their own (which makes someeee sense) but like still 😭
[deleted] 0 points 11m ago
[deleted]
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