We out here making hot Frappuccinos?(self.starbucksbaristas)
submitted by glitterorgy
Yesterday was my last day so I wasn’t going to take shit from anyone. These two women came in and started off with the middle school girls standing in front of the register laughing for two minutes thing which already pissed me off. One of the women proceeded to demand a caramel ribbon crunch hot. I told her that our Frappuccinos only come frozen and she kept on going back and forth with me telling me that I can make it hot and that I was just being lazy. At that point my other coworker took over because he knew I was going to lose my shit and so he rang it up as a caramel macchiato and told me to just add whip and crunch pieces. I hand off the drink to the lady and at first she starts walking away but then she reads the tag and notices she got rung up for a caramel macchiato and comes back to the bar. She said she asked for a caramel ribbon crunch and the only thing I could reply with without straight up cursing her out was “ma’am what you’re asking for is literally impossible.” She then demanded my name(we don’t have to wear a name tag) and the corporate number to which she got even more mad about because we’re a franchise store owned by an ice cream shop and don’t have a corporate number to give her.
wam11517 points11m ago
Hmm, I’ve had encounters like this before. I always preface “our Frappucinos are *ICE* blended drinks. I can ring this up as a hot latte with the sauce, drizzle and toppings that are used in the Frappuccino. Just be warned, there will be a drastic price difference.” Most of the time, they’ll just agree or scold and leave. Idc. You wanted it hot so just pay up or go 😭
Responsible_Snow71099 points11m ago
Lol people get irrationally angry when they start looking and acting like fools cuz they know theyre being asshats and theyre just embarrassed 😄
Necessary_Low9396 points11m ago
Yea I had a guy order a frap and said it’s supposed to be hot and I’m like Frappuccinos are never hot just tell me what you really want
eckinz7 points11m ago
That’s the thing, they don’t actually know what they want 😂
Necessary_Low9391 points11m ago
They don’t. He came in got an argument but left with a drink he’s unsure of and disappointment
Comfortable-Plane9446 points11m ago
… Starbucks doesn’t franchise. You mean licensed?
glitterorgy [OP]7 points11m ago
Probably my manager kept on saying we were a franchise store but she’s also not American so it could just be an error in translation
raditudelover20061 points11m ago
I work for a franchise store in the UK but maybe it’s different over here
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