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Starbucks Baristas: The daily grind

Full History - 2022 - 08 - 06 - ID#wi2kdr
140
Am I wrong for ignoring her? (self.starbucksbaristas)
submitted by Disney_Dude1998
I'm a new partner and my trainer started out friendly until towards the end of the training when she started falsely reporting me to the manager and constantly getting on my case accusing me of snapping at her and having attitude even when other coworkers have defended me telling our manager that she was lying. Once when she thought I made a drink wrong she snatched it from me and threw it in the sink. Other coworkers have told me that she has a short fuse and to just ignore her, so after my training ended I did just that. I wouldn't look at her, talk to her and pretty much just saw her as invisible and my work life got better! But while leaving work today I gathered my things, got a coffee and said goodbye to everyone else but her and just as I turned to walk out the door I herd her say goodbye to me so I turned around and waved and left. She had this hurt look on her face but can you really blame me for ignoring her?
sheep_heavenly 179 points 11m ago
Imo the best way to handle it is "grey rock"-ing her.

Social pleasantries only. "Good morning", "Goodbye", that's it. If she asks you a question, answer it as boring as possible. Example:

How was your weekend? "Fine, thank you. Yours?" (You don't have to listen)

Just fine? Did you do anything fun? "Just relaxed really."

It provides the basics of social interaction but not friendliness. It doesn't look like you're purposefully ignoring them but it does still get the point across: it's not a friendly relationship.
Darcie_Autham 44 points 11m ago
This was like 80% of my interactions with my old crew. All pleasantries, very little substance.
minusmartin 9 points 11m ago
this is the way i run my life. i can separate the people that matter or anyone with good conversations and literally not even pay attention to the sour apples. i literally don’t get bothered if someone is annoying or stress on he said she said. i’ve been like this since i was like 15. i’m now 28. i can honestly say i’ve been so happy and content since then. people always ask how i’m so calm with stressful situations, and i’m always like “i’m here for a good time, not a long time.” or “i just sing songs in my head and just enjoy everything.” im a simple person. this is good advice from @sheep_heavenly
verdeuce 96 points 11m ago
A trainer with a “short fuse” doesn’t sound like a good fit for new partner experiences
Disney_Dude1998 [OP] 35 points 11m ago
I know right?! Idk why the store manager made her a trainer if she knew how short tempted little miss is
Toomanyboringpeople 8 points 11m ago
Yeah I was thinking the same thing, the trainers should be the friendliest people you got 😂
littleorphananney 2 points 11m ago
Yep. My store has one of those. The last guy she trained quit after two shifts with her.
verdeuce 1 points 11m ago
Why the hell are these people trainers lol
littleorphananney 2 points 11m ago
Power trip. One time I was so far behind w after peak tasks so I asked a fellow coworker to do the 3 hour pull while I caught up on tasks. She was more than happy to help me. However the one problem coworker threw an absolute conniption and said “you’re not supposed to do that! The 3 hour pull is the shifts job. NOT yours.” I snapped at her saying if she wanted to do it she could but I wouldn’t show her how(she didn’t even know how and I didn’t have the time/patience to show her), she stayed quiet after that.
beetreddwigt 49 points 11m ago
Straight up ignoring her isn't going to improve anything. If she's the type of person who has an attitude with everyone bring it to your DM and provide proof that you have already spoken to your supervisors and manager beforehand.

If she just has an attitude with just you, I'd ask if you guys could have a conversation with your SM together to resolve the issues between the two of you.
sneakyhoneydew 1 points 11m ago
Yeah but some people feed off of literally ANY response you give them, including bringing it up with the SM or higher up. (Speaking from experience here.) I’ve always resolved those problems by literally giving them n o t h i n g to feed off of.
beetreddwigt 1 points 11m ago
I understand where you are coming from, however people who treat others like that need to be addressed. If they retaliate at all, then you already have a paper trail and evidence of trying to previously fix the problem
Necessary_Low939 47 points 11m ago
This is a gray area situation. She was rude to you, so you have every right on how u choose to react with her after. You had the right to ignore her. I think from her point of view, she just want the best for you and for you to do things right. She probably thinks she’s not doing a good job training you when you make things wrong. I think this hurt look is coming from this. She means well but don’t know how to express herself and she probably also want to get along with you too. Some people are just like that… they can’t express themselves well. Like if she went out her way to say bye to you, I think she does care about you. I think you should talk to her. Because it can’t be going sour after the first day of training. If this continues and she doesn’t want to take feedback on how she should approach things then it’s up to u on how u want this trainer trainee relationship to unfold.

Edit: just read ur other post, she got u written up? Ok fck that btch. Just ignore her.
kadulee 33 points 11m ago
LMAO THE SWITCH UP😭
Necessary_Low939 6 points 11m ago
👀👀
wolfydoe 21 points 11m ago
I would tell the dm your experience, you shouldn't have to put up with a rude coworker especially your trainer just because they have a short fuse
jazzysoranio 5 points 11m ago
I mean, we all grow our own little social gardens. It’s not your fault she only planted weeds.
Disney_Dude1998 [OP] 5 points 11m ago
And I decided to rip them out
jazzysoranio 2 points 11m ago
Oh, don’t weed her garden for her ! 😂 That’s her mess to clean up.
Cust_service_voice 3 points 11m ago
Awww! I just wanted to say how much that sucks. I literally call the people I train my Starbucks children. And I protect them! I even have Starbucks grandchildren. The only thing that’s even close to that is “If a partner you know and get along with comes in you give them their drink for free. Like if you came in a I would give you a drink for free. Don’t come in with a group of ppl or anything. But I’ll get you. (Oh nooo I pressed the wrong button 😮) If you tell anyone I said this I will play very dumb and call you a lie.” 😂

Anyway! I’m sorry you’re going through this
No-City-1682 3 points 11m ago
This is the kinda shit that happens working in this environment, and if you take it personally you aren’t going to be able to function. I started working as a barista in April. I am in my early 40s. (I made some bad business decisions, accompanied by mental health issues, so that’s why I am starting as a Starbucks barista in my early 40s.) I have a co-worker who is less than half my age and he is obnoxious as fuck. To be honest, he gets into it with like everyone that works there, and I’ve seen others almost deck him out on multiple occasions. Yesterday he implied that I was handing off a drink to him because I couldn’t figure out how to make it (when in reality, I was on CS and just helping the girl on bar out while the kid was on his 30), and I, someone who hasn’t gotten into a physical altercation since high school, wanted to slam his face into the matcha. But like, it’s never worth it. You get pissed, and then you have to just let it go, or it eats you up. Some people are just assholes, but unfortunately, sometimes you have to work with assholes. Ignoring your coworker is just gonna make things worse for everyone involved. If she’s being a dick, by all means, go for it, but if she’s trying to be pleasant, be mature and respond in kind. You don’t have to be best buddies with her, but that kinda shit just sours the atmosphere for everyone on shift.
coffee-and-chillll 5 points 11m ago
I totally agree with this. I’m in my late 20s, I started this job in my early 20s and I made the mistake of taking it all really personally. Now, I take it all in stride. Someone wants to be a jerk to me? That’s not my problem, that’s theirs but we have to work together regardless so I let it go. This job requires a team and I don’t let bs behavior get in the way of that. I don’t hold grudges at work anymore, because it ends up affecting me the most.

It’s easier said than done, but the moment I let things start feeling personal at work it’s no longer fun. I enjoy the job, I like things to feel light at work, and when it gets personal, work starts to feel heavy and dramatic and unbearable. I’ve had to work at this for years, but I’ve found that getting older helps me because this applies to other aspects of life too. There’s annoying and rude people everywhere, I can’t avoid it so I’m learning to not let it affect me but so much. I will say though, I’d totally mentally imagine slamming his face into the matcha for a brief moment 😅
dazedandconfusedhere 3 points 11m ago
Your coworker isn’t behaving maturely, but neither are you. The “professional” course of action would be to have a conversation with her or your SM to resolve whatever is going on - you chose the petty route of ignoring her 🤷🏼‍♀️

I’m not saying anyone is right or wrong, but at the end of the day you decide what kind of person you want to be
Disney_Dude1998 [OP] 26 points 11m ago
I've had two conversations with the store manager and a shift manager and both times she played innocent and got me written up.
wobbysobby 4 points 11m ago
If their SM is anything like any of the ones I’ve had, it’s likely difficult to even get an audience with the SM in the first place. Can’t have a conversation with someone who is never there. Professionalism is a two-way street.
bigghostb00ty 2 points 11m ago
Please don’t ignore people at work. I’m currently dealing with a barista who treats me like I don’t exist and I’m not sure what I did to warrant this treatment but it makes me feel 100% like shit. Just be pleasant and if she asks what’s up, tell her. People deserve to know what they’ve done wrong so they can correct their behavior.
Rough_Network1045 1 points 11m ago
Fuck her.
sneakyhoneydew 1 points 11m ago
There’s absolutely no problem with that. I had a similar situation but my trainer tried to sabotage me on multiple occasions by gaslighting me over the simplest things like drink recipes. So I decided to completely ignore her existence, she only approached me about it one time by yelling across the store “Are you ignoring me?!” And I replied, “yes, I am.” (To which everyone laughed at her.) She didn’t continue to give me problems after that because I literally refused to give her the time of day.
budsandrainbowsss 1 points 11m ago
I had a similar experience with a partner. Keep a little notebook with you. Every time she “snaps” or isn’t modeling green apron behaviors just go ahead and record it. Time and date if you can. If any other partners want in on it they could sign it as a witness to each incident. After you have a sufficient amount of incidents ask to sit down with your DM ☺️
MasterMischievous 1 points 11m ago
I can’t blame you, but corporate will. If she feels bullied by you and reports you, you’ll get into trouble.
horriblyIndecisive 0 points 11m ago
Dont blatantly ignore her even if she is rude. For the time being she continues to be your coworker so be cordial if anything else otherwise it blows up out of proportion depending on everyone else, who she talks to and who you talk to and what they say. Rumors are quick in small spaces like starbies. If it is a huge issue talk to your SM. If its bigger or it doesnt help, then go to your DM or Ethics. Regardless dont fight with her fire. Not a good look or experience. :/
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