Is there a specific way of preparing the items they ordered? Some guy ordered a loaf to go and I assumed it meant not heated so I put it in the brown bag then he started yelling at me saying “no I ordered to go!” And got mad at me for not leaving the wrapper on it. To me, to go means it’s still ready to eat but not warmed? If u just want the wrapper on it then just say that. Especially because this happened before with other baristas but he still doesn’t specify and just says “to go”