A customer came into our cafe and stood in line behind an incredibly nice customer who ordered 7 completely different frappucinos. Our star of the show was at least watching them order if not listening since he was right there. He proceeds to order 1 Venti Frapps.
At our store we only have 2 blenders to make frapps and 1 of them was being used for drive thru beverages. The barista on cafe bar was powering through those 7 frapps and around 5 minutes later starts working on that one Venti Frapp.
Around the same time as my barista starts working on his order this dude walks up to the counter and demands to know what's taking so long. I patiently explained to him that the customer ahead of him had a larger order and we were working on his now. He told me to refund his money and told me he had never waited so long for anything in his life. 5 minutes.
Thanks for reading my rant, dealing with customers like that on a daily basis on top of my unsupportive and blatantly rude store manager has brought me steadily closer to my breaking point with this company.
wolfydoe63 points11m ago
I love how people think it's instant and they are the only people in the world
logoblake65 [OP]16 points11m ago
They really do :/
dregonzz44 points11m ago
>he had never waited so long for anything in his life. 5 minutes.
This got me LAUGHING out loud so bad. Gosh people are so petty and entitled 😂
never-been-better14 points11m ago
It is my personal opinion that a part of the customer's justification for spending ridiculous money on sugared drinks is that they know they can say and do just about anything and we will smile and cowtow to their whims......
This helps pay my salary so, in all seriousness, I'm there to serve them with a smile and try to make them feel good about the experience......understand that some of the people do not want to feel good and look for reasons not to.
_lanalana_9 points11m ago
One time i was on bar with like 20+ people in the lobby and mobiles coming in. I got a mobile order for like 6 drinks and was making them literally as fast as i could, i called out like the fifth drink on the 6 drink mobile order and some old guy storms up and goes “you know youve only been calling drinks for that one person” and i said “yeah. They ordered that many. I have to make all the drinks that get ordered.”
I don’t understand how you walk into a store, see 20+ other people waiting, and then think you wont have to wait more than 5 mins
[deleted]9 points11m ago
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Lightheaded_gamer3 points11m ago
Waits this long to for the drink , will wait the amount of a few extra minutes that would have gotten the drink to be refunded (with no drink).
Necessary_Low9393 points11m ago
They waited longer at mcds n it’s fcken mcds. I don’t get it.
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