Our work around for iced coffee is to put iced coffee with milk. Lattes work for us so we just put “Add Ice” and Ask Me. Tall cappuccino worked fine but the others don’t so we just put “In A **** Cup”. Mochawork, but

Dude this glitch sucks but that sign is very well written. Like the handwriting looks so clean.

My store would never 😭😭😭 we keep explaining to customers and our DT is so high

We've been using steamed milk with add shots for lattes, it's been a mess of a morning

Yes, we’re aware of the ways around ringing in these items but for some reason writing it all out was *cathartic*

I go into work at 2:45 i really hope they fix this asap 😭😭😭

We just did a quick update of the pos system and it fixed everything.

|to update, have a shift/manager log into a pos, go to functions, system tools and support, then database update|

On all POS -

Functions > Store functions > database update

Worked for us!

I know I fucked up more than half of the “workarounds” when I was on register. Whatever. I don’t care because corporate doesn’t care.

we’re just ringing this up as an custom tea latte right now bur not charging for syrups if it’s a mocha or white mocha

If I wanted to get coffee, would the mobile system have the same issue, or are mobile orders working fine? Want my fix but also don’t wanna fuck y’all’s day up more.

We just did the closest equivalent and used ask me for everything else. Communication was really important but we made it through ok. Thank god I got to leave at noon lmao

The whole system has been so stanky today and I hate having to explain to everyone why their order is rung up differently and confirm its still the same thing 😭😭😭

Bruh just improvise, adapted, overcome.

We just had everyone mobile order 🥲

Did someone hack starbucks

and if an iced coffee is ordered we ring it up as a cold brew

This caused so much stress to my baristas today 😤 Starbucks do better for your employees sake…… asshole corporate still wants to make their coin

Today was legit the worst shift I’ve ever had
Edit: not only this bs but also 30 minutes behind on drinks ALL DAY

We can't even use our computers at all, no peppermint, hazelnut or vanilla for you!!

These days were always a headache for me. And my crazy ass wants to return part-time. 😂😂😂

we used the mocha button for wm, cinnamon dolce for caramel macchs, iced coffeewmilk for iced coffees, and latte for chai’s. we would use the ask me A LOT 😅

We just been doing ask me

Too bad it didn't take out Frappuccinos

I just wanna say I like this handwriting. Almost looks like a font I’d want to use.

Oh man, I am not looking forward to my 6 hour shift tonight 🥲

We still did all the drinks even tho we had the same problem. We wrote in the customer name spot what the drink was, and anything else in the ask me. The actual price was obviously different but we still made the drinks. Yaaayy *said unenthusiastically*

Y’all just said you couldn’t make them 😩 we had to do ask me for everything

We just put steamed milk double for lattes, cinn dolce ask me CM for caramel macchiato, and my personal fav from today, cup of water extra hot quad

Just say WE ONLY SELL MATCHA AND HOT TEAS 😂😂😂

Yeah the system being down today was a pain in especially with the fact that my store was also completely out of blonde espresso 😭

an iced chai worked as long at it was venti sized

bc why is this such a cute font

So why didn’t y’all close down…

The fact that we have to specify "yes that also means iced" is fucking mind blowing

luckily i opened and worked only 4 hours today during this mess. what we did to work around this was punching in drinks that were the same price (i.e mocha for caramel macchiato, americano misto for latte, and matcha latte for chai latte) and wrote it in ask me. however, when syrups couldn’t be clicked and ask me was already utilized, we just constantly had to communicate and/or write on cups :/

Was this written with a milk marker?? Pretty handwriting

I've never been so glad to be on medical leave 😝 perfect timing

Our is slowly getting back to normal

Still cant believe they havent fixed this yet... Weve been ringing caramel macchiatos in a lattes with an ask me... It takes forever.

Bro meanwhile we were writing on cups 😭 this was the worst thing

Do a database update if you guys haven’t already, worked for us

I love the handwriting though, it’s pretty

Yup had to do it old school. 💯

Y’all we fixed it at my store, there’s an update you gotta do on the computers!! Go to functions, more system tools, support, and then database update! It has to be done to each register.

Nice handwriting. Do u do the boards 👀

Hey guys. The fix was actually rather easy. On the POS under ‘Functions’ and the ‘Systems and Tools’ tab click DATABASE UPDATE. And the system is fixed in literal seconds.

We rang a ice macchiato as a latte add ice upside down, sub vanilla and caramel drizzle, worked perfectly.

grande mocha works but iced doesnt and neither does venti mocha. none of it makes any sense lmaoo
edit: grande hot latte works for us too, but other sizes dont

worst shift of my life

Missouri here. We are having the exact same problem here as well.

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