How the new item availability marks out things in some ghost tab I can never find. People will be like “App says you’re out of oatmilk.” Except it’s not marked out at all. Plus, every morning I have to put things back in availability like oatmeals

The issues today are probably company wide, as we are dealing with the same. Why you ask? I ask myself the same thing at least once a week. I am an SE student, I think that our systems are flawed in design. Clearly our crack IT cannot handle maintenance on a global scale and need to do a hell of a lot better over the weekends. Almost all of our major crashes like today happen on Saturday. Here's the kicker, the SB CEO that just stepped down had a background in software engineering. He must have been brilliant.

Technology is this way for one reason and one reason only. They are too cheap to update the system to a more reliable and adaptable software. I have never had a business have to tell me they can’t ring me in the correct way because “the systems is down” or “acting weird today”. I am sure the technology team works incredibly hard to fix what they can with what they have. Days like today make Starbucks as a Fortune company, an absolute laughing stock.

well let's start by: the systems are based in Java and there are multiple better options to use than Java. Java is not only inconsistent and breaks but it is an Object Oriented Program which means they have to sift through many more lines of code than an alternative such as Python, for example (not practicality)

Why do they keep deploying on Fridays?

The item availability never works at our store, no matter how many times you try the system just will not mark things out

Other people have already posted explanations as to why it’s happening so I won’t bore you with my own not-professional opinion. But I think it’s interesting to see this from the human perspective. One of the reasons our technology sucks so much is because Starbucks corporate has gotten too comfortable lately with putting the blame on partners and human error. Rather than putting in the extra work and designing a system that will work relatively smoothly despite human error, they’ve been leaning on us to “just make the moment right.” So now they’ve been trained to feel less pressure to actually make it right up there because even if it’s not right WE are responsible to make it right down here.

It’s scale. I believe the issue is because the systems aren’t designed to handle their workload but like… they should have known that???

Thank you !!! The clocking in thing pisses me off bro.

Missouri here. Our computers didn’t work today at all either.