I have a growing frustration. Recently, many target team members have been helping themselves. They go into our unit, grab cups and ice and water. It wasn’t a big deal initially. Everyone should be drinking water especially when it’s hot outside and I feel bad for making them wait for an ice water. However recently it seems the level of entitlement has really grown. Team members who don’t even bother to say hi come behind our unit and help themselves. They aren’t always sanitary when they grab ice for their personal cups either. We’ve had a guest even complain about a team member scooping ice when their own personal cup. My TL and Starbucks team have been trying to be more proactive and grab ice waters/ice for coworkers. However today a team member completely bypassed the unit and decided to go in the back by the sinks and to the ice machine, and pour ice into their cup from there. When I panicked I asked that they please at least use a scooper. They proceeded to grab the scooper by the cup part rather than the handle. This dirty scooper would have gone into the ice then If I hadn’t stopped them. Why can’t team members respect our space? Why is it so hard to wait 1 minute and ask for some ice or water. Is this a problem elsewhere too or am I blowing this up?
arkhamsprincess51 points10m ago
Target team members aren’t supposed to go behind bar at all. They’re supposed to wait like everyone else. We used to have to the same issue but our district manager caught a Target TM in the act and ever since, if you’re not working in Starbucks, you can’t go behind there. It’s for food safety reasons.
Emotional_Hunter_144 [OP]17 points10m ago
Thank you! I feel like I’m the only one being stern about this rule at my location and it’s so frustrating 😩 I hate to be that person but it’s getting out of hand and I had to report to management. Hopefully they take some action
Sohotomi12 points10m ago
Oh man, it sucks when your kindness is taken advantage of. It's at the point you need to be more stern with them. My passive-aggressive side would want to put up a sign that said something like "all target employees must not serve themselves due to health violations" or something like that
Emotional_Hunter_144 [OP]8 points10m ago
LOL good idea but I’m not sure if they’d bother to stop and read. I’ve fully embraced that I am the stern one at my work who enforces the rules even if it hurts someone’s feelings
Sohotomi4 points10m ago
You are doing your coworkers a service by doing so! I'm glad you own it :)
duckenjoyer6911 points10m ago
Do they help themselves at the CVS too?
aee788 points10m ago
The store manager needs to shut that down. Have someone do that in front of Steritech/EcoLab or the health department and you're going to get in a lot of trouble.
Necessary_Low9395 points10m ago
Straight up tell them u can’t do that. Point blank.
sxmpathetic4 points10m ago
i had this issue when i was at a target starbucks too. i told team members to their faces they couldn’t come behind bar but we even had an etl (not for starbucks) come behind bar and scoop ice with his dirty cup. very frustrating lol
Emotional_Hunter_144 [OP]4 points10m ago
It’s always the TL and ETLs too 🙄 I’m loosing my patience lol
snarky_fireball213 points10m ago
If I was there, I would be writing up everyone. And then force them to clean everything. We don't disrespect their workspace so they shouldn't disrespect ours.
Entitled team members enrage me and as a lead, I don't let anyone disrespect my team.
floofxs22 points10m ago
The manager needs to take care of that. They need to say it’s not allowed. It’s unsanitary and rude.
SkylerDawn972 points10m ago
As a service & engagement target team leader, i wait in line like everyone else when im on my breaks. Only time I go behind is when they need help with anything. Most of the time ill take orders or work the oven if they are busy and the food & bev lead isnt there. I would talk to the store director and complain
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