personally if an espresso drink has syrup in it, i always pour the syrup in the cup first and pour the shots over it. then spin the cup around a few times and add everything else

Oh yea lol one time on my day off, i went another Starbucks near my house. It was a drive thru. I just do not like going to my store on my day off lol. But anyway i ordered a grande iced shaken espresso, no classic/sub white mocha, no milk...just extra ice to the top. White mocha was sitting in the bottom of my cup. Lol they shook the espresso and ice cuz i saw the foam in the cup from the espresso shots, they just didnt shake it with the white mocha.

White mocha specifically literally demands it in ever drink its in. Like the syrup is so thick there's no way you're getting the full flavor in any drink unless you swirl it up

i almost always do my best to swirl it together so that it mixes, whether there’s a rush or not—it just bothers me when they just sit on top of each other 😂 I always try to treat each drink as if I were making it for myself, unless you’re an ass then idc ✨

Charlotte? 😂 is this you?

idc if it's not a part of bev routine or not, swirl that shit y'all

With the new ice cups we can't really mix the espresso and syrup together anymore. It has to be the ice and syrup that will instantly cool the cups down before the cup melts

Yeah if you get your drink like that, the baristas either didn’t know/weren’t taught, or are lazy as heck and aren’t doing things correctly

Just ask for it “stirred” when you order it. As swirling is not an actual part of beverage routine some baristas do not do it. Simple solution is to simply ask when you place the order. 😊

All about that barista swirl

That’s so weird cause whenever I make a drink, I always swirl the cup as espresso goes in, or if i am filling a cup that has syrup with cold brew. Whoever is making your drink isn’t doing it to standard.

So it is actually standard to pour iced espresso over ice, rather than pour it first and then add the ice per the recipe card.

Unfortunately this means that thick sauces like WM don't mix well, so a lot of people .have started putting ice on top of shots.

So it sounds like your problem is that the other store is doing iced espresso to standard while you're accustomed to not doing it to standard.

I HATE when fellow baristas don’t swirl in the mocha or any syrup/sauce when making drinks!

I hate that this happens! It’s in the barista training to swirl the thick syrups with the espresso before pouring milk!! Even with regular mocha and PSL which are thinner 🥲 I just trained a barista and chose to observe her online training because it has changed a lot since I started 3 years ago. Even then I was trained to swirl shots with syrups. It’s common sense and standard y’all.

Edited: PSL* not pal (autocorrect)

That IS the proper standard build for an iced espresso beverage with any kind of syrup or sauce added as a flavor.

Queue your shots, catch into iced cup with pumps of syrup/sauce, swirl cup as shots pour. Pour milk of choice to top black line, add appropriate size scoop of ice, top with lid. Swirl cup gently.

That’s the proper way to build a drink like a standard iced vanilla latte, for example. Or a standard iced white mocha. That’s company standard.

Not every barista cares enough to do it. Some are just lazy, or weren’t trained properly, or just don’t catch on and do it their own way out of habit. I was a barista trainer for 3 years at a corporate store and just recently started at it again but in a licensed store and they’re about to promote me after a month. It just helps to pay attention and follow standards. It improves beverage quality, customer satisfaction, connection scores and customer’s we get to come back.

theres nothing for people to get upset about, isnt it standard to mix it as the espresso is pouring??

You shouldn’t feel bad but I get it. Even if people are saying you can stir it yourself. Even with a straw, once there’s ice in there, it is really hard to mix! Your frustration is valid I would say

when i was trained i was told to swirl the cup with thick syrups/sauces after espresso is added so the syrup doesn’t stay at the bottom

I would just change your order. Order your drink but add shaken at the end. It would be more stirred.

Maybe order as a shaken espresso instead?

THANK YOU!!! this is a huge pet peeve of mine.

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Ask for the ice first then white mocha then shots then milk and then extra ice if you want

You can always ask for it stirred when you’re ordering. It prevents you from having to ask to have it stirred after preparation.

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I see nothing wrong, if done right there shouldn’t be syrup all at the bottom. Idk 🤷🏻‍♀️ maybe it was a rush and they forgot to shake. That’s the only reasoning I can think of. Just know if they find it annoying, they are probably just upset with themselves for not doing it properly ☺️ I know I always am when I forget a step.

Order it stirred. Problem solved.

Just say it when you order it, yea we should swirl it so the white chocolate melts in but since you know it doesn’t happen a lot ask so they put stirred on there. It seems like an easy solution.

…. Or you could stir your own drink

this is a subreddit for baristas to communicate with each other, not for a place to complain to us when we aren’t being paid