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Starbucks Baristas: The daily grind

Full History - 2022 - 08 - 20 - ID#wt5c6x
38
Iced Honey Citrus Mint Tea (self.starbucksbaristas)
submitted by IntelligentApricot52
How would this be punched in? as a custom iced tea or would you put it as a HCMT and then write Iced in the ask me if it doesn’t let me click the iced button.

Also somewhat unrelated question, how do you guys make your iced tea lattes. Like do you steep your tea in a hot cup or do you use the kettle used for pour overs?

I was trained to have it steep in the pour over kettle and everyone at my store does that too but recently a borrowed partner mentioned that you’re supposed to use a hot cup to steep. The pour over kettle is more straight forward with the measurements and doesn’t waste any cups, but would like to know how everyone else was trained.

Edit: Thank you everyone for the help!!
Chemical-Less 118 points 10m ago
i tell people it's a hot only drink, and recc the peach green tea lem with honey blend as the closest cold alternative
piratedashel 11 points 10m ago
Same
violaaesthetic 78 points 10m ago
Hey *psst* over here.

Yeah. Listen. Peach green iced tea lemonade with honey blend
IntelligentApricot52 [OP] 21 points 10m ago
i offered that but they didn’t want it cause of the sugar in the peach juice or something idk
violaaesthetic 76 points 10m ago
Lol they’re gonna flip when they hear about honey and lemonade
IntelligentApricot52 [OP] 31 points 10m ago
ikr!! i tried explaining that even without the peach juice it’s not sugar free cause of the honey blend and lemonade used but they seemed to believe that those were fine, just not the peach juice. so strange too cause most people get the tea thinking it’ll make them feel better (hence the nickname “sick tea” which is so dumb cause it has no healing medical properties) but i feel like the iced one would defo not be anything special.
peepeepoopaccount 3 points 10m ago
Yeah then not wanting sugar doesn’t makes sense. But tbh I wouldn’t want sugary peach juice if I wanted the tea either.
Artistic-Bit-7584 -4 points 10m ago
We don't use peach juice at our store, for us it's just a jade citrus mint tea bag, a peach tranquility tea bag and the honey blend. I haven't had anyone try to order the hcmt iced but quite a few of our customers order an iced London fog which we steal in a hot cup then shake with ice.
Upside_Down-Bot 12 points 10m ago
„ǝpɐuoɯǝl puɐ ʎǝuoɥ ʇnoqɐ ɹɐǝɥ ʎǝɥʇ uǝɥʍ dılɟ ɐuuoƃ ǝɹ,ʎǝɥʇ lo⅂„
Specialist_Salt_507 12 points 10m ago
Steeping in the pour over kettle can transfer a metallic taste to the tea
Raidoch 12 points 10m ago
standard is take the equivalent size hot cup and fill halfway with water, steeping for 5 minutes. pour over kettle is only for pour overs
Pylon-Cam 2 points 10m ago
You can measure the hot water in the kettle by filling it to the proper iced line (on the opposite side as the hot measurements) as well.
Raidoch 1 points 10m ago
those lines are only for iced pour overs where you take a cup full of ice and extract the coffee over it using a small amount of water which still yields a full cup of iced coffee
dazedandconfusedhere 6 points 10m ago
It can also impart the tea flavors into the metal of the pitcher, affecting the flavor of pour overs you make!
IntelligentApricot52 [OP] 5 points 10m ago
oh true, never even thought of that. Maybe i’ll use a hot cup then cause that’s gross, i wouldn’t wanna serve someone that.
Motor_Intention_4324 4 points 10m ago
at my store we'll use the pour over kettle to measure the amount of water for the size we're doing it in (on hot side) but then pour it into a hot cup to actually steep the tea and then shake w ice and milk in shaker
pixie---stick 1 points 10m ago
If it’s for myself I use the pour over kettle, if not I just use it to measure the amount of water
dazedandconfusedhere 8 points 10m ago
The pour over kettle needs to be scrubbed and sanitized immediately after if you put anything other than just water into it
pixie---stick 4 points 10m ago
Well of course, it gets cleaned every time I use it. I don’t put anything but water for customers.
peepeepoopaccount 10 points 10m ago
Personally I would just put ICED on it then tell my coworker to actually make it iced

And for iced tea lattes I brew in a hot cup for 5 min then pour into a shaker, add ice and syrups and whatever and shake it.
Necessary_Low939 9 points 10m ago
I’d just give them a cup of ice. Those who mention about pgtl with honey/honey blend is more sweet than the original.
clouds183 7 points 10m ago
for iced tea lattes, standard is to grab a hot cup equivalent size, fill half with hot water, steep for 3-5 minutes depending on tea type, then pour that into a shaker to the base line, milk to the milk line, syrups, ice, shake.
Pylon-Cam 2 points 10m ago
I’d just write an ask me that says iced.

To make an iced HCMT or iced tea latte, measure out the hot water to the proper iced line in the metal kettle. You’re supposed to use the kettle to measure out the water, but then brew the actual tea in a cup. As another commenter said, brewing it directly in the kettle can leave a metallic taste in the tea. Brewing tea directly in the kettle also means you have to wash it after every use, compared to only switching it out when the smallware timer goes off (every 2? hours) if you only put hot water in it.

After the water is measured out, pour it into a hot cup (choose the smallest size cup that will hold it all to minimize waste) along with your tea bags and let it brew for five minutes. After five minutes, pour the tea to the base line in your shaker along with any syrups, add milk/lemonade to the water line, and shake with ice.
IntelligentApricot52 [OP] 1 points 10m ago
the most helpful comment by far, thank you very much:))
Have_Donut 2 points 10m ago
I always just say it is a hot only drink as well. The “point” of the drink is to make your throat feel better, which is not gonna happen with an ice drink
Artistic-Bit-7584 3 points 10m ago
It doesn't have an actual healing properties
Have_Donut 2 points 10m ago
Correct, but hot helps with mucus in your throat, and you can taste and smell it while congested as well.
tittywhipp 6 points 10m ago
Yeah but then all the sugar just makes more mucus. We shouldn't be even remotely trying to advertise the "honey citrus" as any type of remedy. Any time someone orders it as the "sick tea" I'm always making sure to correct them.
IntelligentApricot52 [OP] 3 points 10m ago
i know right, at least when we used actual honey packets that could potentially help someone’s throat in a home remedy sort of way, not medical but now it’s just more sugar. whenever people order a “medicine ball” or “sick tea” i always make sure to repeat it back to them as HCMT and when get say “no i want a __insert whatever name the internet has given it__” i politely remind them that the real name for the drink is HCMT because it doesn’t actually have any medicinal qualities and is just tea with lots of sugar.
IntelligentApricot52 [OP] 1 points 10m ago
yeah but they may just enjoy the taste. to each their own
Torirock10 2 points 10m ago
do custom iced tea
Zealousideal-Star448 1 points 10m ago
I type it in iced. And we steep in the cups as we only have one goose neck kettle and 1/2 the baristas get pissed if anyone puts anything not water in it, where as the other half think you can just put left over pour over in there and have no worry, they don’t even wash it just leave it there until someone (usually a closer) comes to grab first load of dishes and gets pissed cuz it’s annoying af to clean up someone’s mess, who’s shift ended 2 hours ago!
greener-bean 1 points 10m ago
if you steep in the pour over kettle, you cant also use it when you have a pour over order at the same time.
Ew_Oxygen1124 1 points 10m ago
Yeahhh our store only allows staff to have that iced. It’s a bitch and a half to make and it takes waaaaay too long.
IntelligentApricot52 [OP] 1 points 10m ago
fr especially in a drive thru where they ordered it but i guess it’s the same as a iced tea latte. i told them beforehand that it was gonna take about 5 minutes to make because we need to steel the tea
[deleted] 1 points 10m ago
[deleted]
TransposedApophenia 1 points 10m ago
Ask me: "ICED PLS"
HearingEquivalent887 0 points 10m ago
okay but peach green tea lemonade with ONE pump of peppermint
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