I give them a bag of caramel and tell them to have a good day! Basically what they want anyway 🤷🏽‍♀️😉

i line the cup (comes out pretty thin anyways) as well as adding extra on top. that way they can actually see the ‘extra caramel’ and it lessens the chances of the drink getting sent back. plus, I have yet to hear someone complain about “too much caramel”

If it doesn’t say line the cup it just goes on top, that’s the technical answer and also how I do it

load up the top. if they say extra caramel drizzle when ordering I ask if they want it inside the cup. every starbucks is meant to make everything the same way, that’s why starbucks introduced this button.

personally i line the cup 🏃🏻💨 its how i was trained a month before they added the Line Cup button

I still usually line the cup tbh, I've had maybe one person in 3 years who didn't want me to do so. Like I'll ask when I'm at dto or front, but if someone puts a mobile order or smth then I'm lining it. Had people before who wanted me to remake it because I DIDN'T line the cup.

I lined the cup because every time I didn’t, the custys whined that there wasn’t extra caramel. It’s a psychological thing. Make it look like extra and they are happy.

On the top. If it's an iced caramel macchiato, I put it between the layers of milk/ice and the espresso shots.

I line the cup no matter what, I have no time or interest in remaking your venti iced white mocha w 4 pumps of toffee nut, 2 pumps of hazelnut, extra extra EXTRA sweet cream cold foam and extra drizzle because you didn’t know there was a difference, I’m just gonna do it the way I know the average customer wants it

Technically, load up the top. But I find that when ppl say extra, they mean line the cup so I default to that.

Line the cup so the guest can see the extra caramel. Solves a lot of issues

I was taught that extra=line the cup.

lone the cupppp ik they added that button recently but customers get pissed if u don’t line it

I line the cup and load up the top. People tend not to use the “line the cup w/ caramel” button on POS when people ask for extra caramel (even if they want the caramel on the sides of the cup). We usually just got “extra caramel drizzle.” It also makes it easier for customers to tell that you gave them extra so they complain less.

I line the cup because half my store forgets about that new button

If I remember the extra drizzle I put it on the bottom, if I forget I just load the top

I line the cup

The first store I worked at said “extra drizzle is lined in the cup” and I’ve never seen baristas not line the cup for extra drizzle. I assumed it was standard.

Edit: this is also how I do it obviously

Line the cup

“Extra caramel drizzle” is caramel walls. “Caramel drizzle” is just on top.
We feel at my store that the “line the cup” button was introduced mainly for mobile customers to be able to push a button that literally meant caramel walls, since customers don’t know what “extra caramel drizzle” would translate to.

Training resources say extra caramel is 3 rings around the cup by the way, so that it “cascades”. In case anyone cares 😂

I just line it because that’s the old way

I always lined the cup. That’s how I was taught though.

I line the cup and add on top

Is it new to just do it on top? Becaus the “line the cup” customization just got added so before then I’d consider extra drizzle as around the cup and on top .

I line the cup, that's how I thought before the new button on POS ever existed. We got the update but the customer didn't. People are going to keep ordering extra Carmel in the cafe (and even on mobile) and if I hand them a cup with no Carmel drizzle on the sides everybody will annoyed.

I started back in 2018 before the whole “line cup” option was a thing, so whenever I see “extra caramel drizzle” my automatic response is to line the cup as well as on top and I haven’t encountered any issues with that. In fact I think customers who order extra caramel drizzle expect the cup lined, and just aren’t aware of the new “line cup” modification

Personally, I don’t really get why the “line cup” option was necessary because at both of the stores I’ve been at, it’s quite obvious that “extra” indicates the drizzle to line the cup and on top

In my experience, any customer who wants extra drizzle wants the cup lined, otherwise just loading extra on top and not in the cup looks like there isn’t extra in the drink. If a customer ordered extra drizzle and I only put it on top, I can pretty much guarantee they’d want another drink with the cup lined, which I totally understand considering they asked for *extra* and loading a bunch on top just doesn’t look like extra drizzle. Just my experience though

Line the cup. I’ve had too many customers complain about it to not to at this point.

I like the cup and put the normal amount on top

if they say extra caramel drizzle it just gets double the amount of regular caramel drizzle on top

I line the cup. Not too much unless specified. Had a regular who followed me when I transferred to another store because she liked how much caramel I gave her.

If I forget to line the cup I just give oodles amount on top just so I didn’t waste any product just to like a cup.

Y’all are hooligans it goes around the cup bc 1 it looks good and 2 bc you’re wrong

Line the cup and extra on top lol

i line the cup and put some on top just to be safe

I line the cup because I now work at a new store and none of the workers there ever hit line the cup, they always just put extra caramel, at my old store we would just clarify using ask me

Extra caramel is on 3 rings on the cup and then lining the cup is using a shit ton of caramel and more time consuming no?

Unless I heard my manager wrong she said we do line cup 3x around

“Line cup caramel” = I line the cup
“Ex caramel drizzle” = I put extra on top

Depends on the situation. If it’s some 12 year old who’s clearly in this for sugar, I do both 😂

at my home store they have us do line cup button for extra caramel but i was told at another store to only use line cup button for a golden cup??

If it’s mobile I’ll line the cup, if it’s cafe or drive thru I’ll either be taking the order and asking then, or hunting them down to ask bc I’m Like That as a person

Everyone at my store thinks I put too much extra craneo but the customer love it so 🙈

Line cup, every time

I usually ask if they want to line the cup when they ask for extra to cut the time 🤷🏼‍♂️ I explain if they don’t it’ll just be extra on top

I’m trying to do on top only as a form of consistency

i drizzle the sides and make it pretty :)

The standard used to be line the cup for extra drizzle even before this new button. Thanks tiktok😭

i line the cup

I load that shit on top. If it doesnt say line the cup i wont do it

I don’t line unless it says line. But when on register I clarify when someone says extra carmel

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I line the cup & add a tad more on top. That's what my trainer told me to do, anyway. Though I learned putting "line cup w/caramel" will help your store get more labor hours the other day.

Arnd the cup, it's how I was trained so that's what I do, plus it looks pretty

Extra caramel means around the cup unless asked for on top too. Period

I used to do the line cup method, because that was the easiest way to not overflow the cup

Line the cup, unless I forget until my “one last look at the ticket to check that I did everything they asked and if I didn’t let’s hope it’s nothing I can’t fix” check. If that’s the case, then I put a ton on top.

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Ill put some on the inside of the cup so it looks pretty dripping down IF its a regular I actually like 😂

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I just put it on top but then other baristas at my store look at me like I’m dumb so idk what the right answer is

If it doesn’t say line cup I do extra on top, if it says extra and line up I do extra on top and maybe an extra line around the cup if I’m feeling nice

I used to do it around the cup anyways but got in trouble. So I just only do if it they want it around the cup. I always ask them whenever they are ordering to get them into the habit of the new way.

I play it on a whim. Sometimes I do extra on top, sometimes extra on bottom, sometimes the sides. Many times what I'll do is just go extra heavy on the edges of the completed drink so it'll run down the sides a bit, if it is iced only though, not blended.

I was told "line cup" is supposed to be the new standard for when someone asks for extra drizzle, since that's what they're used to when they ask for extra anyway. So whether I'm on POS or on bar, I line the cup/press the line cup button.

Both