JustATrailsFan 2 points 10m ago
Greetings,
>but if they're paying a ton of money for a drink and their mobile ordering it or ordering through Uber Eats, they should at least make sure of what it is that they're spending their money on especially with Starbucks
I STARKLY agree here. I like to think I have been fairly vocal on this platform and beyond about the idea that most, if not, all of customers are one simple, quick and easy question away from bridging the gap between what they know they want in their head and what they actually order. It REALLY is not that hard, folks. The amount of needless assumptions people make (many of which are baseless anyway), be it when ordering or waiting to pick up a their drink, is mind-boggling.
But nooooo, people would rather order an Americano first and later complain about how it is watery instead of milky than ask upfront what the drink(s) are comprised of, thus averting the wasting of *everyone's* time. Siiiigh
Cheers,
co is