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Starbucks Baristas: The daily grind

Full History - 2022 - 08 - 31 - ID#x26l5s
7
very long rant about my willingness to quit this thankless job. (self.starbucksbaristas)
submitted by preacher404
I may have just had a very bad day, but today was fall launch. For some reason my manager scheduled us to train two new baristas the same day. I am a closing shift and I have to deal with some very young and immature baristas who have zero work ethic. This has made closes difficult. I get nothing but flack from the openers about stuff not getting done, etc. I mean this really hasn't been an issue lately, because they may (i don't know what motivates these people lol) have become more reasonable about things that are out of my control, like the power going out, and then restarting so we need to resume business etc. I heard a lot from my closer that she felt unsupported today as she was training. I couldn't do anything about that I had to do the pull and I was on the floor anyway to run breaks but I know the standard for trainers is that they are to ignore the floor even if it is busy, because their main focus is to the trainee. Well I finally finished the pull at 6:30pm after one of my baristas refused to work at all or take orders which put us behind, then left early because she had cramps. This meant I closed with two other people and we stayed late till 8:30pm, when we closed at 7:00pm. I mentioned in my shift supervisor meeting that I have had trouble with the baristas staying in their roles and continuing to do tasks when not busy but all I got was to use play builder. I already do that and I tell people their roles and side tasks and am still ignored. Today our DM came in and complimented me on my orange shirt (i know wow what an honour) and she took a picture of me with a pumpkin coldbrew and told me to make sure I was checking out pumpkin cold brew sales, but before she did that my manager interjected and said that our opener already had that idea. I mean yes, she did, I wasn't going to go without saying, but to interject and say that was crazy to me. It really had nothing to do with the conversation and just pointed out that she was listening to us talking which was lowkey invasive to me in the first place, and completely disregarded that I am finally getting some recognition to being part of the team. I expect no love from this fact in this Starbucks partner community but I was an outside hire when there was only one shift and the other shifts quit. So getting some recognition after a year felt really nice. Why is my manager like this IDK. I feel seriously underappreciated and overly criticized for thing that are either out of my control, or I have no authority to enforce any disciplinary action etc. I had a barista say he was going to walk out on me yesterday and I was so tempted to say just go, because I don't need that attitude! Well thats my venti sized rant. I am going to ASU so keeping this job would be awesome. I already ranted to my coworker about this for an hour but Im still ready to talk, hence this post.
ilmeducator 4 points 10m ago
Management can absolutely make or break your experience at Starbucks. Have you considered transferring to a different store?
preacher404 [OP] 3 points 10m ago
thank you so much for your response. Yes I am seriously considering it. I like this job, it would be a shame to see it go to waste considering I have partners who celebrate their fifteen years recently. I wish I could accomplish this. I need the benefits, I need my education, I need the hours! I am overcome with the feeling that this manager just does not want me to succeed and would rather me fail repeatedly to prove a point that I could not do it.

I have a shift who works opening maybe three days a week, she is a part time employee but she gains more respect. I have my resentments towards this personally because as she is an opener (openers gain more respect with management currently) and a longer partner. I don't have any issues with any of them personally or professionally but it does not escape my judgement of how i am treated. I must look more into this before I am fired for not achieving expectations and goals I cannot achieve. Might I add: openers have seven people on the floor?! I have 3, one is a pre-closer who i lose at 6, most shifts I do not have a midshift. We are busy until close everyday. What am I doing wrong!! I think it's pretty simple to see the reason in the situation if things don't get done, especially if I'm working with a disgruntled or noncompliant crew! Is the fact my manager made a comment to the DM about an openers ability overshining my moment with the DM a valid one, or am I reading too much into things. I would Love to know.
zambiers 2 points 10m ago
I work with this shift leader, in fact I was the one training the new partner. I completely back up the OP. But definitely at our store we have stuff that should be able to happen, there’s definitely one partner that whenever I work with them I end up having to pull their share when I’m closing and it’s not fair to me or the OP.

At our store in particular, (i’ve worked with the green siren for almost two years now) it seems that when I walk in, I have a cape on my back and I just make the whole store flow again and it’s not fair to me. I get put on CS so much to the point that my hands can’t take all the dishwashing and I actually have to wear gloves with Vaseline at night so that my hands can recover from the sanitizer. (We don’t have gloves at our store🥲)
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