I was doing dto and this lady came up and order her drink and a cheese danish. So I put their order in and they said they wanted to place a second order. So I sent the 1st order through, and started the second one; but I could barley hear her sister so I asked them to speak up louder multiple times but she said she’ll order at the window. So when they got to the window she started say I didn’t know to do my job and that I was acting clueless. Then I gave her her drink that was just made and she said she wanted a remake, so I got the dtb barista to remake it. Then she wanted to add the egg protein box so I went and grabbed it for her and added it to her order. Then she was like why don’t you know the menu when you work here. So I apologized and started on the second order for her sister. I looked away for two seconds so I can put it in the system so the people on oven can heat it up for them. Then she started threatening me saying that I shouldn’t try her sister and threatened to fight me. The whole time she was saying that she was recording and was gonna send it to corporate. LOL like I asked you to speak up multiple times at the window and she kept the same tone of voice😭. Like what does she want from me 😭 then my ssv took over and I started to have a mental breakdown